Hotel Plaza San Francisco

This hotel is so wonderful. The location is central in Santiago making sight seeing easy during the day. The rooms are clean and comfortable. The real highlight is the staff. We really appreciated the bell service during both of our stays and the bartenders/lounge staff were fantastic. We do not speak much Spanish and did not have any issues at the hotel. They embodied the spirit of hospitality. We stayed twice in two weeks and would certainly stay there again should our travels bring us back to Santiago.

Great location, rooms are big and very clean, the breakfast choice is amazing. Food served in their restaurant is also very good. The staff is very friendly too. I booked three nights here and added an extra night after my tour in other parts of Chile.

Nice old school hotel in the older section of Santiago. Rooms are large and nicely appointed but kind of dated. Also area is older and not as other sections of Santiago. Service was great and had nice breakfast.

The whole experience was excellent. Very helpful and professional staff, always available. Much to choose from at breakfast, everyone will find their favourite meal. Nice bar with a pleasant atmosphere and good food in dinner meny. /Anneli, Sweden

Plaza San Francisco is a reliable option for years. Staying there for 30 years. But the mattresses are too soft. Need firm mattresses. The napkin used to be white linen. Now, they are gray in plastic. It’s déclassé at best!

The hotel is just a short walk from the Universidad de Chile metro station (on line 1), and generally a good location for everywhere we wanted to visit. |We stayed for 3 nights in a superior double room on the 7th floor. It was clean, spacious and comfortable. The shower had decent pressure and was hot. WiFi worked well everywhere. Complimentary bottle of water provided each day. |Good selection of hot and cold food at breakfast. We also ate in the restaurant one evening, fabulous service and delicious meals. |Pool facilities looked good, but we ran out of time to try them. |Would recommend staying here.

Excellent service. Vangelis and other staff were very helpful and friendly. The room and other amenities were comfortable and pleasant. We had a wonderful stay.

I'm from Chile, living abroad, and I arranged a 'Spa Day' as a gift for my mom. I know the hotel from the outside, as it's one of the hotels located in the historical center of Santiago. The reservation staff was exceptionally helpful and patient with my requests. It was my mom's first solo spa experience at 64 years old. After I shared some information about her, the hotel staff – from the receptionist to the spa and restaurant teams – guided her kindly and cheerfully, making her feel comfortable and secure enough to truly enjoy her experience. Even though I've never been to the hotel myself, just seeing my mom's pictures and videos, I knew she was having a beautiful experience. I am incredibly grateful to the hotel staff for their wonderful service. Muchas gracias Hotel Plaza San Francisco.

This is an old fashioned 5 star hotel complete with doormen, porters and you get to sit down in an armchair in front of an elaborate desk when checking in. Got a king bed room in the 01 tier facing the main blvd - was told it's an upgrade so more like a suite with sitting area divided from the bedroom by a heavy duty TV stand with shelves. Overall a very nice room except for one thing - the bedroom shares a wall with the elevator shaft so there is a constant faint but very audible dinging sound all day long except for 5-6 hours in the middle of the night. Mentioned this to the staff, am pretty sure other guests must have noted it before but they said they don't know about it. So just keep this in mind. Can't be sure it's the elevator as you don't always hear it when standing in front of them but there is no other explanation. Other than that, the location is excellent, breakfast with egg station offers a huge selection. Service is good - on day of our departure the front blvd was completely blocked to traffic by a citywide demonstration and we would have missed our flight without the hotel's assistance.

What a find! We spent two days there and it was the absolute best. What makes this hotel great; 1. Wonderful staff 2. Old world class and beautiful rooms 3. Perfect location 4. A top shelf restaurant 5. Complete and delicious breakfast 6. Excellent roof top bar/restaurant 7. Beautiful inside bar with talented bartenders

Great location, friendly staff, clean rooms at a great price! It felt like a fancy hotel but was actually very affordable!

Loved our stay with Hotel Plaza San Francisco! Definitely would like to stay here again when we visit Santiago. Great service, delicious brekkie, comfortable room, and I loved the sauna! The location is very convenient to Mercado Centrale, Plaza de Armas, Santa Lucia. The hotel has a nice old charm and I enjoyed the live music in the lobby (at the highly recommended restaurant) in the evenings. The gym, swimming pool and sauna are indoors and located on the -1 floor. There are lockers with towels and slippers when you visit the gym, swimming pool or sauna.

Rustic feel, Old world charm, spacious, convenient location in downtown Santiago and within walking distance to many shopping areas, restaurants. Extremely helpful staff. Comfortable room with good beds. The safe in our room wasn't working, we had to call them many times but the maintenance staff couldn't speak or understand English but the staff at reception could. Good breakfast options. They even have an option for coffee and bread only in the lobby if starting the day early. Tried their restaurant for empanadas and drinks - were good. Overall, the stay was pleasant.

Really great hotel in a convenient location. I definitely loved the rustic, old fashion feel of Hotel Plaza San Francisco. the rooms were clean, the beds were large & spacious, and the bathroom even included robes! The fitness room was clean and a pool is included as an amenity. Free wifi is also a major plus for foreigners :) Oh, and free breakfast! And the staff is helpful with suggestions & very friendly. They held my bags for me & my friend for a few days until we actually stayed with them (as per my request) because we were going to hike Patagonia for a few days prior to our hotel stay. The receptionist also helped us book a tour prior to our re-arrival into Santiago, aiding us with a better suggestion & helping us save money! Win-win! One last thing I loved about this hotel was that they had their own private shuttle to the airport & it costed the same amount as a taxi (if not, cheaper because some taxis try to rip you off). A major help for travelers, thank you!!!

Location: right in the heart of Santiago downtown Customer Service: 5 stars+++! They were helpful in every way. They let us leave our luggage at the hotel before we went off to hike in Patagonia. They also arranged a tour for us to Valparaiso & Vina del Mar for our last day there, which picked us up from the hotel and made everything easier. Breakfast: Buffet style, AMAZING food, so much variety AND they have pão de queijo and giant peach slices Rooms: Huge, spacious and clean! Comfy beds. Wifi: FREE

Nice boutique hotel in downtown Santiago. Within walking distance of several restaurants and the subway line. Decent breakfast. Nice indoor pool and fitness center. Live music in the evenings. Very nice waitstaff.

Here for a convention. Very clean lobby and room. The staff is very helpful and friendly. Conveniently located t of many shops and restaurants. Free WiFi is a plus too.