Susan Landeryou
Google
The service, the room, the food! Wonderful!
Deiby, who worked as a maitre d’ was so helpful. Robert, the wine steward, spoke very good English and he was extremely wonderful. Marianna on the front desk was good, too.
However, although I asked for a handicap room, I guess they didn’t have one. At any rate, I slipped in the shower and fell hard backward. I lay on the floor for quite a while. My hip hurt so badly that it ruined the rest of my trip. The manager, Diego, never seemed to be around.
I was with a Gate1 tour group, and my group leader tried to get my $171 back for the one night. I overpaid Gate1 in the first place.
Nevertheless, I give it a five star rating, because of Deiby and the most beautiful garden setting for the restaurant
Also, I gave it a five star rating, even though the lobby was totally unusable on account of construction, and the outside bar was used as check in area..