Hotel Poblado Plaza

It was quiet, clean and a room with chairs to sit or use as a place to put clothes. Bathroom were nice and roomy, plenty of towels and hot water instantly. Beware, NO wash cloths to use as you shower. Food was good, I would stay there again

This hotel was everything we were looking for a quiet and relaxing place to rest, yet conveniently close to everything. It’s clean, beautiful, and well-maintained, with a delicious daily breakfast buffet. The staff were incredibly friendly and welcoming, which made our stay even better. We would definitely choose this hotel as our vacation home again and highly recommend it!

Great hotel. They were relaxed and friendly and the hotel is clean and offers everything you need in a safe area. Breakfast was better than most other hotels. Also reception service was good and I wanted to give particular thanks to luis hermondo-botons who helped provide luggage storage and look after our luggage as our flight was later in the day.

Poblado Plaza knows how to impress guests from the get-go. The doormen/bellboys were nimble-footed and handy, already providing suggestions of interesting places to visit upon our checking-in. The presidential suite was tucked in a distinctly partitioned corner of the building, a haven of quietness. It was designed with good taste, with a king-size bed and comfy, sleep-inducing pillows. Breakfast was buffet-style, lavishly set in a semi-outdoor restaurant overlooking a pretty walled garden. The hotel bar offers a serviceable collection of drinks and conveys a homey feeling wrapped in an atmosphere of chic.

I’ll give credit where it’s due: the place is reasonably clean (there’s your first star) and the check-in process didn’t make me want to pull my hair out (there’s your second). Beyond that? Well, prepare yourself for the masterclass in how to strip “hospitality” out of the hospitality industry.||I’m currently staying here and learned quickly that this hotel’s idea of “complimentary” stops at coffee pods. When I politely asked for a couple of tea bags instead—since, you know, not everyone guzzles coffee like it’s oxygen—I was told that would cost extra. Extra. For a tea bag. I even offered to hand back the coffee pods in exchange, but apparently that radical barter system was too much for the staff to process.||Now, maybe they’re under strict orders to nickel-and-dime guests at every opportunity. Or maybe they’re just not empowered to make such wild, customer-friendly decisions as swapping coffee for tea. Either way, the result is the same: a “we couldn’t care less” vibe that makes you wonder why anyone here chose a career in service.||So yes, two stars. One for cleanliness, one for check-in. Everything else? A case study in how to alienate guests over pennies. If this is what passes for hospitality, I’d hate to see their definition of “customer care.”

Great hotel and excellent service and experience. Spacious room and extra clean. Restaurant onsite with full included breakfast and options for lunch/dinner. We had the best time at the bar because of the ambience and staff, but specially with Robert Alexander - the barman and cocktail master, he was a hit!!

I’ve stayed at Hotel Poblado Plaza several times, and it offers the best experience among all hotels I’ve visited in Medellín. Its prime location is within walking distance of shopping malls and excellent restaurants, with Provenza just a short ride away. The area remains calm, safe, and peaceful, free from overcrowding, ensuring quiet nights without street or neighbor noise. The management is attentive and committed to an exceptional guest experience. Rooms are well-insulated and fully functional; any issues are resolved promptly. The renovated bar and restaurant on the first floor feature beautiful design, providing a serene escape from the urban bustle. I recommend visiting for drinks even if not staying here. Breakfast is good, but not that good that I would set up my alarm to make sure I don’t miss it. But everyone has a different food taste. I look forward to returning.

Earlier this month (June 2025) we spent 11 nights at Poblado Plaza Hotel in Medellin. The fact that it was our forth time staying there says something…||Why do we keep coming back? First and foremost, the staff if exceptionally welcoming and professional. Starting with the hotel manager Diego Pineda Courtney who runs this well oiled machine and sets the tone, Lina Giraldo, the Guest Experience Manager who bring sunshine with her smile and disposition, to Osbaldo the Restaurant Service Captain with his genuine warmth, Maria at the reception and everyone else – too many to mention. ||The location could not be better, next to Oviedo and Santa Fe shopping centers, the Internet service is high speed for real, the rooms are spacious and well maintained. The Garden Cafe where breakfast is served is a real garden. It’s our home away from home...