Hotel Portón Sabaneta

We had a great time during our stay. Rooms are clean & neat, modern facilities & clean, plenty of natural light around the hotel. Great customer service willing to take care of your request right away. Garage included, yummy breakfast & plenty of coffee. Strategy location super close to the main area of Medellin & Valle de Aburra. They do your bed everyday so it’s a plus to come back after your long day & see a perfect bed made & clean bathroom/room… Safe box in closet. We highly recommend & God willing could come back. Around the reception there is a mini deli with snacks & drinks, plus toiletries… Give them 5 stars in Sabaneta!

“My stays at this hotel are always last-minute since my partner’s family lives nearby. Both times I’ve stayed here, I’ve run into the same issues. The location is excellent, the front desk staff is five stars, and the cleanliness and everything else is great — but the Wi-Fi and breakfast are absolutely horrible. Let’s start with the Wi-Fi: it’s completely unreliable, slow, and practically unusable. I don’t even want to talk about it — it’s just awful, so forget about planning a work stay at this hotel. Then there’s the breakfast. The service is, as Colombians would say, guache. The food has no flavor, they use the cheapest products on the market, and although it’s supposed to be a buffet, they serve you the food themselves and even limit how much juice you can have. It may sound funny, but it’s true. So, for a one-night stay if you have something to do in Sabaneta, the hotel works — but planning a full stay in Medellín here is not something I’d recommend. It could easily turn into a nightmare.”

I paid for 2 people. Yet they only gave me one person worth of food. Manager was very rude, she wanted me to pay more for 2 portions. Even after bringing it to their attention they did nothing but lie and say the portion they gave me was for 2 people. Even though its all on one plate. Then the utensils were dirty and I had to ask for plastic utensils. They are very stingy and dont make you feel comfortable. This is my last time ever going here and no one else should go either until they change management and morning staff including the breakfast staff. Maybe they should work as the cleaning staff only and hire people who wont cheat you with the breakfast you paid for. Its good to know this is how they treat foreigners.

Nice hotel, close to the airport. Prise for a taxi is $15. Nice and comfy bed, shower is nice too. Only the shower was damaged. Showerhead was defect

Different administration, less quality. The phone in the room didn't work. Front desk people was made aware everyday for 5 days, still it was not fixed. The outlet in the bathroom did not work. the glass bathroom door was broken. Breakfast was included which was good and very convenient. The employees were very nice. Good customer care otherwise. But the hotel itself needs a little more maintaince. Food service after breakfast would be a plus too.

I was here for business for about 8 hours in total! The room was small and the bathroom smaller. The only little problem with the bathroom was the toilet is one of those toilets that barely flushes the water. The staff were very friendly and the bed was comfortable. The one thing that changed my mind about this hotel was the breakfast. I was dying of thirst and asked for another OJ and they stated they would have to charge, asked about another coffee and they said they would have to charge, and they said they could only offer my bottled water. Overall very nice hotel for this area. Yet, it was these little things that change your mind about a hotel completely.

This hotel is about four blocks from Sabaneta Park. There are really good restaurants in walking distance. The staff was extremely friendly and very helpful! My favorite thing about this place is that they are conscious about water and electricity. You have to use your hotel key to use the electricity in your room, and you only get one bath towel in your room. I'll say it can be loud because it's right next to a busy street (not music or clubs), but that doesn't bother me usually. They also have free breakfast. The only thing I struggled with was the wifi, it was a bit slow. I enjoyed my stay there.

I've been here for about 10 days. Despite a few flaws at the beginning, the staff have been very cooperative to sort out any trouble. Restaurant lasagna Mia, managed by an Italian chef serve pretty good food and it's a nice extra to the experience. Rooms are pretty small but they got everything needed.