Hotel Preciados

We loved having a room with a balcony. While it was narrow, we still sat out and enjoyed a glass of wine, tagliere, and played cards. Worth the extra price. Our room seemed roomy even though it was not, though the marble bathroom was very nice. The beds were very comfortable. Breakfast was amazing. It was located in the Cafe Varela. They had everything and it was delicious. The servers and cleaning staff were very friendly, though the reception was very professional. If you need to go somewhere and need to walk or catch a taxi, there are umbrellas if it is raining. The street is actually closed off so no through traffic, though the taxis can come to the front door to pick you up or drop you off. We loved being able to walk out the hotel onto the pedestrian street to restaurants and shopping, etc. The hotel is conveniently located to buses and the metro. We were able to walk to a lot of places as well. We enjoyed our time while we were there and would stay there again.

This is my 2nd stay at this hotel (1st stay was in early 2022) and unfortunately this time I had a disappointing experience. The reception desk wasn't much cordial and didn't even bother to ask if I needed any help with my luggage in the room. The A/C in my room doesn't get cooler than 22 degrees C and even though the maintenance guy came and tried to fix it. Even though the hotel location is central, I'm certain there are much better hotels in the surrounding areas with better service. I won't stay at this hotel in the future.

We stayed for 3 nights before a transfer to Barcelona and were extremely pleased with the service and accommodations provided by the hotel. Our skyline suite with terrace was amazing and we thoroughly enjoyed sitting out after a day of sightseeing. |The bathroom was well designed to allow privacy and the bath amenities were high quality. We appreciated the expresso machine in the room which housekeeping replenished daily. The location is 5*, and it is walkable to many restaurants, cafes, and sights. The hotel is located on a pedestrian street during certain hours, but our driver was able to drop us at the front door for check-in 0800. If after that it is just a few steps from the corner where your transport can drop you.

It has taken me since October to write this review and that I must apologise for. My Wife and I stayed here when we took our trip to Madrid at the end Of September. The location is perfect for anyone visiting this fantastic city. The hotel its self is lovely the rooms were very clean and comfortable. The restaurant both for breakfast and an evening meal were like the hotel itself, brilliant. Last but not least the staff. The morning we left the hotel we got picked up by taxi to take us to the train station for our onward journey to Seville. When we got on the train and started to move I realised I left my iPad in the taxi. I called the hotel and asked for the details of the taxi company so I could contact them and try and get it back. The hotel staff took it upon themselves to contact them and try taxi driver, get my iPad dropped off at the hotel, then they expertly packed my iPad and sent it onto my hotel in Seville. The iPad was there by breakfast the next morning. To say that I am grateful is an understatement. I cannot imagine too many hotels would go out their way to make sure that I had my iPad returned. The staff are a real credit. Thank you all so much for a memorable stay, we will be back.

Our favourite boutique hotel in Madrid. Not cheap but most hotels are getting up there. Staff are terrific. Very helpful and friendly. The bar is cozy and a good breakfast buffet. Beds are very comfortable and the bathrooms are nice. Would recommend. Excellent location as well.

Great location with easy access to public transportation, within walking distance of many restaurants and attractions, clean and spacious room, large bathroom, extra towels, wonderful water pressure and temperature, surprisingly quiet despite being right above a busy street. The room description says "1 large double bed", yet our room had two separate beds next to each other. We don't like the gap in the middle, so we asked the person at the front desk about it, but he said "I don't believe it. I want to come up and see it for myself". My partner was already asleep, it was long train ride, so I showed him a picture I took (see below) showing the gap between the beds, but he just shrugged at me. He could not care less about this blatant discrepancy. We got the "Deluxe Double Room", exactly the same room type the other couple we were on vacation with got. Their room had a full bath, ours only had a shower. A little disappointing, but not a big deal. While taking a shower I discovered they only had shampoo. No shower gel, no soap of any kind, just three tiny bottles - all of them being shampoo. Such lack of attention to detail on their behalf. While there's a kettle in the room for making tea, there was no gratis water bottle, unlike every other Spanish hotel we've been to. Is it really worth making your guests have to go out to buy water to save the 1 euro a water bottle costs? Why even provide your guests with the option of brewing tea in their room in the first place if you're not providing them bottled water to do so? Luckily, we only stayed for one night at this abysmal hotel. Even leaving Preciados left a bitter taste with us; we asked the front desk to call us a cab to the airport. They said it's on its way and we could sit and wait for it in the lobby (it was freezing outside). We waited and waited and eventually got worried that we might be running late and missing our flight, so I got up and asked them if they know how long it would be. "Oh, it's right outside, it's been waiting for you". Apparently they saw the cab arrive, yet felt no urgency whatsoever to let us know it did.

The location was perfect, centric to both Sol and Gran Via. Great restaurants nearby and anything you would need within walking distance. Service was excellent. The rooms were spacious and a great plus the rooms looking to Preciados. The free minibar was a super plus. Definitely will stay here again.

Positive: The staff were very friendly, and the lobby was beautiful. Negative: The temperature in the room was very hot during the stay. We asked for help but were told the heating is central so the temperature could not be adjusted in individual rooms. It stayed about 80F. We tried opening windows, but the location was very noisy.

Spent a total of 3 nights here. I mostly chose it due to the proximity to centro and all the relevant attractions in Madrid.Even with that, I didn't really hear much noise from the room, due to various reasons mentioned below. Anyhow, here are my main thoughts: 1) I booked a deluxe room mainly because I thought the price difference wasn't material but also for the bigger bed. I think I got one, but ended up with a room on the 2nd floor that didn't have a balcony. Weird. However...... 2) the room was an interesting one. When you entered, you had a small dark hallway to yourself and the door to the actual room. You got privacy for sure. The bathroom was to the right (without a door though - odd?) and a small hallway with a closet to the left and the bed. The window looked out to the interior. The only reason I didn't care was that I arrived after a redeye and immediately got the room at 10:30am, which is rare for any hotel. I took the trade off because it allowed me to start sightseeing immediately afterwards. 3) the main downside of the room is that the wifi was poor to nonexistent while browsing on the bed. I think it's due to the location of the room. But move to the dark hallway and the wifi is full fledged. 4) there is a general privacy to the wing I was in, with only 4 rooms. We even had a couch right outside which felt somewhat exclusive. I did a lot of browsing there. 5) rooftop is small, but seems cozy. Too bad no one was there whenever I went up. 6) on the first day, I discovered that the shower door didn't fully close. The repairman fixed it within 10 mins. 7) great shower pressure with a rain shower and a powerful hand shower. Loved it. 8) really appreciated the USB-C port and the universal charging port on the left side of my bed so I didn't need to take out any of my type C adapters. All in all, I think the stay was worth it despite the small hiccups.

I loved everything about this hotel, from location steps away from Puerta del Sol. Free minibar, and they refill what you consume the next day. Little details in the room like USB adapters you can use instead of using an adapter for EU outlets. A bidet in the bathroom, modern tea/coffee maker, iron was already in the room so no need to request for one. Pillows were abundant and luxurious, bed was comfortable. Breakfast included with the room. Service is excellent from the maid cleaning the room, to the front office checking you in, special mention to Bon, Filipino front desk clerk was very welcoming. They even gave free champagne and 12 grapes, a Spanish custom, to their guests. Really thoughtful and classy. This will be my go to next time I'm in Madrid. 5 stars!

I am surprised this hotel is rated so well and I'm reviewing it with my experience for anyone who may arrive and go through the same issues as I did. Upon check in, we were greeted by a snobby duo and were treated like we weren't welcome. We checked in to the two rooms and the towels were stained in one of the rooms and there was soap and lotion missing. No big deal but I expect better. The air conditioning was weak the entire time and the hallways didn't seem to have the air much on at all-- it was uncomfortable. The view from the window was another wall with stucco peeling, and the floor was dirty and the shower doors in both rooms wouldn't close properly. Lastly my room smelled like mold. The only plus side to this hotel was the central location to many restaurants and stores. I'd never stay here again.

Moderately priced with a great location. Staff is attentive, Cafe Varela is attached. Highly reccommend.

I chose this hotel over all others because of the high ratings and I'm highly disappointed. The area is busy and noisy. The rooms are old and need a facelift. The bathroom had drainage issues both in the shower and sink. I complained to the hotel staff and it was not addressed. The breakfast looked unappetizing - lots of flies! I will not return.

Yes, one of the best moderately priced hotels we have ever stayed with. We picked this hotel from online reviews and reasonable pricing. We arrived to a very easy check-in and friendly front desk. This hotel is located on a pedestrian only street in a busy shopping and strolling area. Thanks to the pedestrian only street we found our room to be very quiet. Our room was sparkling clean and modern. I was sharing a room with my 14 year old daughter (heaven help me) and we requested double beds by email. The hotel answered the email with, 'we have noted your request.' The room had two double beds pushed together making a 'king' bed. We were too tired to bother trying to separate the beds but I do believe it would be possible to configure the beds as you prefer. Our room was well sized for two people. Our family friend was traveling with us and had her own single room. Her room was cozy, i.e. very small. If a small room is a concern I would suggest studying the room types on the website carefully. Our favorite things about this hotel were, the FREE juice and water in the mini bar fridge. Not sure why this is such an important detail but it really is wonderful to come back to a cold beverage at the end of a long sightseeing day. The room had a boil pot for tea and coffee. I love this because I drink a ton of tea and coffee. We had a lovely dinner at the hotel's restaurant Varela Cafe. I will review the restaurant separately. We will definitely return to Hotel Preciados. They helped make our stay in Madrid memorable. Lovely hotel with local personality and details. Thank you to all the staff of Preciados.

Wow. Great hotel! Clean, spacious, modern (we asked for a room in the newer section of the hotel), friendly staff and *lots* of amenities. This review is base on room #217. Starting from a full fridge of free drinks (not kidding, free; 2 water, 2 beers, 2 juices, 2 sodas, 2 spirits and a tonic water, see my photo). They even refill it completely each day (yes, still free). Bathroom is filled with extras, from the standard soap, toothbrush with toothpaste to lady's kit, bath sponge, sewing kit, comb, shoe horn and shoe shine kit. They refill everything everyday even if you don't use them. So after 4 days, we got a little overwhelmed with all the packages. The bed is large and very comfy. All the lights can be controlled from the switch by both sides of the bed and even has 4 colors of mood LED lights. The rain shower also has red/green LED, very strong water pressure. If you like plugs, this is the hotel! They've got plugs *everywhere*, several by the desk, by the bed, by the foyer, by the toilet (yes!) and even in the closet?!!! So charge up! If you're like us and enjoy fresh fruits while staying in hotels, there's a little shop (frutería) in the ally just to the left of the hotel when facing it. That market is convenient, but if you want (a lot) fresher and cheaper produce, there's a supermarket in the basement of the Cortes Igles department store about 5 mins walk toward Puerta Del Sol, very convenient. If we ever go back to Madrid, definitely staying here again, no doubt! And good wifi, ~10 Mbps down

I absolutely enjoyed my stay at Hotel Preciados in Madrid. The hotel is located, right in the center of all the action. Although the location is in the heart of things you can still get a good night sleep. The hotel is 30 min from airport and 15 min from the train by taxi. Check in and check out were both quick and easy and during check in we were provided with a map and suggestion for points of interest in Madrid. The room was a good size, and the bathroom was a little bigger than expected especially the tub. The bathroom towels were deluxe sized which is a plus. There were boxes with a few items such as a shower cap, shaving kit and toothbrush kit in the event you left yours at home. The bed was a queen size and very comfortable. There was also a fridge and iron in the room plus the free WiFi connection was pretty decent. Overall, my stay at Hotel Preciados was excellent.

Great value for money! I paid 108 Euros for an excellent sized room with a king bed and a small balcony. The location is excellent and within short walks to major sites like Plaza Mayor, Puerta del Sol and others. The staff is top notch and extremely helpful. When my room was not ready at my arrival @ 1130, they made suggestions for things to do, checked my bag and when I returned, I was given a key to my third floor very spacious room, no. 313. The hotel is in a league with the Westin Palace at 1/3 the price. I have stayed at both and without question the is no comparison for the price, even considering the expensive dining room at the Westin which I admit is fabulous for a setting. This hotel will clearly be my choice for my next stop in Madrid.

Definitely a wonderful hotel in a great location!! We stayed here for 3 nights while traveling around Spain earlier this month and loved it! Check in/Check out - both were easy! We arrived at the hotel around 11am and our room was ready for us already - which was great after coming off of an international flight! The front desk staff was very friendly and helpful. Highlighted areas of interest on the map and told us about various areas so we were well informed. Location - We loved the location! We were right by Plaza del Callao and by all of the shopping. It was a quick walk one way to the palace and the other to Plaza Santa Ana - and from there, we were able to walk pretty much everywhere we wanted to on our list of places to see! We literally did not take public transportation except for the cab from the airport to hotel, cab from hotel to train station, and the subway to the futbol stadium. Rooms - Very clean. Not so spacious, but it was just two of us and we were basically only in the room to sleep, so didn't bother us. The bed was comfortable and had it not been for jet lag, we would have probably slept like babies. We had a (very tiny) balcony overlooking the street in front of the hotel. The minibar in the room is... free! and they restock!! :) We also got wine on our arrival and when checking passports on arrival, they noticed it was my friends birthday so they sent us a bottle of champagne for him! Value - I can't really compare it to the other hotels in the area, but in my opinion, for the location, cleanliness, and feeling of safety, I was happy with what we paid for the room. Overall, had a great stay and would recommend this hotel! :)

Great area for walking, shopping, and eating. Staff was courteous and we received a room upgrade. Ate at the restaurant and enjoyed a nice meal. Many extras including many drinks in the mini fridge and all free. Will stay there when we return to Madrid.

My husband and I stayed at Hotel Preciados for three nights at the beginning of our trip to Spain in May 2011. We booked this hotel based on the TripAdvisor reviews and the fact that it had free wifi and a free minibar. When we arrived at the hotel at 9:30 am, we were not able to go up to our room. The receptionist was very friendly and gave us recommendations of things to do. Upon returning at about 1 pm, we were able to go up to our standard room (1 queen bed). The rooms are modern and not overly furnished which is good since they are not huge. Think NYC room sizes. The bed was very comfortable and we slept very well all three nights. The free minibar was a definite plus - it was stocked with water, soda, juice, and two beers every day. The beer was nice to enjoy while we got ready each evening. The location for Hotel Preciados is fantastic. It's a very quick and easy walk to the Puerta del Sol and the Plaza Mayor. We walked to the Prado Museum (about 15 minutes) and the Royal Palace (about 10 minutes). The hotel is also conveniently located near the Callao and Sol Metro stations. We used the Sol station the few times we took the subway. It's a quick ride to the train station which we did twice and to the Reina Sofia. I would stay at the Hotel Preciados again on a future trip to Madrid. Friendly staff, good pricing (we paid just about 104 euro per night), and a fabulous location.

Reasonably priced, in the heart of Puerta del Sol. You're within walking distance of many sights, and if you need to go farther, the train station is about a 3 minute walk away. The mini bar is free, which is a nice perk. They stock the fridge up with water, coke, diet coke, a couple beers and some wine coolers. Staff are courteous and knowledgeable. I didn't get a chance to try the adjoining restaurant, but prices are steep (25+ euros for an entree).

Well, it is difficult to say a lot about an hotel besides that is clean and the service is great... it this case I would add that the location is really good and for a short visit in Madrid. If it is within your budget I would suggest it. The fifth start is awarded since the internet connection was really outstanding and my room had a really nice light color personal settings. :)

We thought it was great for the money we paid. It was at a good central location, with lots of transportation options. A little loud at night some times, but you kind of expect that in the city. It depends on how much fun they're having at the bar across the street that night!

Great location bc close to lots, but also super loud at night and hard to sleep. Our room faced the front of the hotel and we heard people partying all night and then the trash truck in the morning...really hard to rest. The amenities were also underwhelming, but adequate. The free minibar only contains some water, juice and beer. We probably wouldn't stay there again, at least not in the room where we were...

If you're looking for a nice and reasonably priced hotel in Madrid, this is it! This hotel is recommended in several guidebooks and has great ratings on all the review sites. It's a short walk from almost anything you need in Madrid and many attractions - including Gran Via, the Palace, the Opera, and Plaza Mayor. There are LOTS of places to eat nearby too. The room itself was clean and has a FREE mini-bar! The mini-bar included bottled water, juice, Coca-Cola, and even some beer. The staff was friendly, especially the evening bellhop.

We stayed at Hotel Preciados for two nights, and highly recommend a stay here if you are in Madrid. We found the hotel was very reasonably priced and the room size, including the bathroom, was a good size. Our room on the 4th floor had a lovely balcony over looking the Calle Preciados. Given the hotel's central location, we were able to walk to all of the other barrio's and attractions. While the hotel is located in a busy area, we found that the hotel itself was quiet and we did not have any problems with excessive noise outside of our hotel. The service we received was the best part of our stay. Unfortunately, our bag was delayed and we were provided a Spanish only number for tracking our bag. The front desk staff contacted the number for us on multiple occasions in order to help us retrieve our bag, which was incredibly important for the remainder of our trip throughout Spain.

Good location near the Plaza de Espana and the Palace. Easy walking to other key sites (ie 15 min walk to El Prado). Nice hotel with friendly staff. Excellent breakfast buffet. Be sure to check your bill when you check out. I had a room rate with the breakfast included and when I checked out, the cost of breakfast was added to my room.

Hotel Preciados was last of 9 four star hotels we stayed at on a recent tour of Spain. We stayed for three nights and it was our favorite? It is located on a pedestrian street within walking distance of all one might want as a tourist The desk is friendly and competent. Our modern room on the fourth floor was both beautiful and functional. Despite facing the street, it was very quiet. There were many extra touches such as a large rain shower and perimeter lighting. And our price was great.

This is a wonderful hotel, I've stayed here three times in a different kind of room each time and they are all perfect. Definitely good quality and the service is wonderful. My only issue is that the maid service does not knock and ignores the "do not disturb" signs so everytime I'm here I've been walked in on while with my partner.

For tapas, this is not the place. We came hoping for something to munch on and got nothing but drinks and when we asked, they gave us the dinner menu with a plate of croquetas for 20€. Everything else--and not many more to choose from--went up from there.

Fantastic Hotel! I have been in the Hotel Industry for forty years and they have this one down. Must have been recently renovated and they did a great job. Only improvement I would make a little stronger WiFi. I would stay there again.