Barbra S
Google
Hotel Presidente in San Jose has been one of the nicest hotels I've ever stayed in. It is well appointed, clean, with amazing customer service and it is beautifully decorated. It is an oasis in a very busy and dynamic city. The room we stayed in (#718) was newly renovated and we loved the finishes. Our studio 2-queen-bed room with balcony seating and a mini side room for extra space was lovely (it has a small fridge, safe, and space for luggage). We had a nice view of the city/mountains too. What really blew us away was the incredible service. From the rooftop restaurant staff to the front desk folks, we felt so taken care of. When booking our tour excursions through the hotel (we recommend them!) to fixing the sliding balcony door in our room - we were attended to with the utmost respect and kindness. The included breakfast is a nice perk with the usual casual continental food. It is important to say that the neighborhood -while lively during the day and within walking distance of great restaurants and museums- at night it is not recommended that you go out and walk around. If you Uber and are with others you'll be fine, but as a seasoned big-city traveller, I was a bit surprised at how this neighborhood shuts down after dark. Even the locals do not recommend going out at night - so that was a bit of a culture shock for us. If you know this going in though, it is easier to acclimate. Thank you, Hotel Presidente, for making our family vacation so special!