Hotel Puerta Serranos

I stayed at Hotel Puerta Serranos from November 29th to December 5th, and after visiting five hotels across Spain since October 2024, I can confidently say this one offers the best value for money by far. The service is exceptional. I honestly cannot remember the last time I experienced such consistently warm, professional, and helpful service from everyone. The reception staff, the breakfast team and the cleaning staff. The reception team in particular deserves special mention. No matter what I needed, they handled it with efficiency and genuine kindness. I am a light sleeper and had requested a quiet room before arrival. They gave me a room on the top floor with windows facing the hotel’s interior courtyard, meaning there was zero street noise. Perfect. Today, only 40 minutes before checkout, I asked if it was possible to extend it from 12:00 to 14:00. Within minutes, they arranged it with a smile. I’m currently learning Spanish, and the staff have been incredibly supportive in speaking Spanish with me, helping me improve, and doing so politely even when they were clearly busy. It means a lot. The room itself exceeded expectations. It feels much more spacious than it appears online, the bed is fantastic, the smart TV makes it easy to connect streaming accounts, and the digital control panel for temperature and fan settings is excellent. The bathroom feels modern and luxurious. I didn’t initially add breakfast because I enjoy exploring the city in the mornings, but I decided to try it on my third-to-last day, and I’m so glad I did. Unlike typical hotel buffets, you order whatever you want from an impressive menu, making it incredible value for money. For just 19 euros, I enjoyed Greek yoghurt with chia seeds and blueberries, a toast with Spanish ham, avocado and a perfectly poached egg, scrambled eggs with salmon and avocado, fresh orange juice and an espresso. And I could have ordered more! Lastly, the location is perfect. The hotel sits in the heart of the old city. Right across the road you have access to the beautiful and extensive Turia Park, ideal for walking or running. On the other side, you’re only a short walk from major attractions, cafés, restaurants and everything you might need. I could not be happier with my stay. I strongly recommend this hotel to anyone visiting Valencia who wants comfort, excellent service, and a fantastic location. I will absolutely stay here again.

Highly recomand this hotel, it is very good located ,near the interest points of the city. The room was very nice furnished and very clean (they were cleaning the room and changing towels every day). The breakfest was varied an very tasty, you could order from the menu.(it wasn t an open bufffet) The personal was very polite and ready to answer any questions any time.

This new hotel equipped with latest tech items to make our stay (3 nights) comfortable and enjoyable. The design of our room (junior suite) is fabulous, tasteful yet simple and functional, spotless clean. Front desk staff are all extremely helpful and attentive indeed. Location is super convenient with just 100m walk to the centre. We will definitely come back MYR Puerta Serranos next time when we visit Valencia again!

We spent a wonderful 4 nights here. The hotel is new, modern, and perfectly located. From our balcony, we had a beautiful view of one of Valencia’s main landmarks – Torres dels Serrans. There’s also a rooftop bar with an amazing view. The staff were very kind and professional — they quickly solved an issue that was my fault. I highly recommend this hotel to anyone visiting Valencia.

The location is great! Room and the hotel itself is super clean, nice and modern! Breakfast is good! Not to mention all the staff (front desk, restaurant, housekeeping, and rooftop bar) are all amazing, nice, and friendly! Will definitely come stay again! One thing to mention is that the windows are not really soundproof. You would hear people talking from outside if you live on the lower floors closer to the street.

We had a wonderful stay at Myr Puerta Serrona. The hotel is beautiful, comfortable, and perfectly located, but what truly made our experience exceptional was the staff. Everyone was friendly and helpful, and we especially want to thank Ana at the reception. She was incredibly kind, professional, and always ready to assist with anything we needed. Her warm attitude made us feel truly welcome. We highly recommend this hotel and will definitely come back!

⭐️⭐️⭐️⭐️⭐️ I had a fantastic stay at Hotel Puerta Serrano! The Junior Suite was chic, modern, and very spacious, offering the perfect blend of comfort and style. One of the first things I noticed was how wonderful the entire hotel and rooms smelled—it added such a welcoming touch. The staff were extremely pleasant and always ready to help, which made the experience even more enjoyable. The location couldn’t be better, with plenty of great restaurants, lively plazas, and historical sites all within walking distance. I highly recommend Hotel Puerta Serrano to anyone visiting Valencia—it’s the ideal place to stay for both comfort and convenience.

Everything is pretty much perfect with this hotel and I can confirm that with two stays so far. The front desk is very helpful, the rooms are modern yet remain warm and welcoming with tasteful decorating. The location is perfect with easy access to the park and old town. Everything things is well thought out even providing beach towels on request. This is probably the best hotel in Valencia and one of my top three in the world.