788hughm
Google
The staff at reception are exceptional. They are friendly and helpful. Nothing is too much trouble.||||The rooms used to be superb, but clearly have lacked a decent updating budget. Our TV lacked the usual English language channels. The picture quality was poor, with regular break-up and pixilation. Our fridge was unable to cool the two supplied bottles of water, and was externally dirty. The shower temperature was inconsistent....one second lukewarm, then scalding. A room with a bath was not available, even when we got moved to a quieter room, though clearly shown on the web site. The blackout curtains had holes in them. The balcony was unusually large and comfortable, with a wonderful view of the Marina.||||Dinner was a disaster. One star not four. Food was cold on arrival at the table. The dishes and presentation belonged to the Spain of so many years ago. On our first night, we were the only diners. On the second, there were a few more, but despite the attention of a really pleasant and caring manager and waiter, my wife's soup arrived almost cold!!||||||I presume that unlike us, most people will be staying on a bed and breakfast basis. I have travelled all over Spain over the last 7 years, and I have never been so disappointed in a breakfast. The space allocated to the buffet was totally inadequate, and as a result, the fare on offer was meagre. I have never not been offered a choice of tea or coffee, brought to my table....not once. Here it is serve yourself from a machine. Where was the usual selection of freshly squeezed juices? On our first morning, it was clear that nobody was topping up the fruit offerings.||||What about a drink then? Well the really beautiful bar is firmly closed! I had to go to a small door at the back of the dining room and alert a waiter who was in conversation with someone hidden from view. All I wanted was a gin and tonic. Gin was available, but he had to disappear for around three minutes, when he returned with ONE bottle of tonic. So the next customer asking for a G&T would have had the same problem. We noticed when having dinner on the excellent terrace, that customers were quite simply ignored.||||The Wi-Fi signal is good and free. Parking is free and close to the hotel, and some is covered.||||Be warned that my car's built in GPS could not find the hotel, but luckily Apple Car Play came to the rescue.
