Sunit Bhattacharya
Google
Positive: The location was nice and so was the overall aesthetic of the place. Infact, I appreciated the fact that you could enjoy the sunset from a very beautiful spot.
Negative: First, the phone was not working, so room service wasn't something that we could do. Plus, the bathtub was leaky and that spoilt the mood. On top of that, the carpets in the walk-in closet were dirty and dusty. The bed was uncomfortable and it seemed that it could break anytime. In the evening, there were no lights in the hallway, that made us lock and unlock doors with the flashlihts on our phones. Finally, there was dust in the shelves and on the paintings in the room. The lack of maintainance was evident. The restaurant food was over-priced for the taste. I mean, mark-up on food is understandable. But to pay Rs.90 for a bottle of good old Bisleri was just pishing the limits of shamelessness.
The staff were rude, indeifferent and very unprofessional. It seemed that us, lesser mortals were there just for our money and to add to their inconvenience. The most disappointing was the rude personnel in the restaurant. Simply donning a fancy costume and headgear does not make one good at their job. In the hospitatlity industry, behavior is very important. For the holier than thou folks at the hotel, good behavior was something that was elusive, a mystery lost in the depths of Pushkar Lake.