Aakash C.
Google
Very poor experience and highly unprofessional behavior.
I ordered Mushroom Salt & Pepper, but was delivered Mushroom Manchurian. After calling the restaurant, they asked me to personally come back and return the parcel, assuring me it would be replaced.
I went back, returned the food, and was given a parcel again. Once I reached home, I realised they had only reheated the same dish and packed it again, instead of preparing the correct order.
After this, I contacted the manager, Raziullah, to report the issue. His tone was extremely rude and disrespectful. When I told him I would write a review about both the food issue and his behavior, he responded by saying that he did not care and used dismissive language, making it clear that customer feedback means nothing to them.
This experience shows a complete lack of professionalism, honesty, and respect for customers. I would strongly advise others to be cautious before ordering from this place.