Hotel Quinta Bella

Here’s my honest review about our stay for 7 days. We chose this hotel based on reviews and paid extra for premium suite. On the first night when we checked in, the floor was very dusty and if you dropped any clothing item then it’s no good to wear it. We asked for the bathroom to be extra clean before we arrive but it was okay. We travel a lot and usually stay at Marriott and Hilton properties and their cleanliness standards is some whole new level. Anyway Quinta Bella did not meet our expectations even though thinking getting a premium suite would do some justice but it didn’t. Housekeeping staff were super friendly and helpful. We asked for late checkout even for an hour but the guy at the front desk said no and was overcharging us for late check out. I was kind of surprised to see this as working in hotel industry for years we tend to give or go above and beyond to make our guests stay pleasant so they would come back. However, Quinta Bella did not make us feel that way especially when we paid so much more than the service we received. Females front desk were very helpful and friendly however the male front desk agent who checked us out was never welcoming and we felt like he did not want to help us or work there. I wouldn’t recommend staying here to anyone especially based on reviews. We prepaid for this hotel and was non refundable so we had no option but stay here.

We booked a room overlooking the pool with a sea view and paid a premium price. The room was very dated with a sea creature theme. The views were as advertised, all the staff we dealt with were friendly and courteous, the meals at the restaurants were very good and reasonable priced. What had the potential to a pleasant, relaxing vacation was affected by two negatives. The first was the wifi in the room which can best be described as spotty. When there were few people at the resort, the wifi worked reasonably well. However, once the occupancy increase you were lucky to be able to get on the internet, and when you did, it would constantly drop off. Not what you would expect for a hotel that advertised itself as a 5 star. Perhaps the most annoying aspect of our trip was the hotel sponsored concerts on the beach 5 nights a week. Our room faced the beach and we had to listen to the music whether we wanted to or not. The room was not very sound proof so if we wanted to make an early night of it, we were not able to because of the pounding bass that came from the beach area. We plan to return to Huatulco, but will not stay at this hotel.

The hotel was nice, clean, and not too noisy. It’s a perfect place to stay with family or friends. The restaurants around the resort are truly amazing. I took the yoga class offered by the hotel, and it was great—the instructor was fantastic. Every night there was something fun to do with guests, like music, movies, or dancing. Definitely a place I would come back to!

A lovely small (about 30-ish rooms) boutique hotel, perfectly located for a quick cab ride almost anywhere within Huatulco and the town of Crucecita. Service is excellent, rooms are clean and the views amazing. The pools are beautiful. Everything is well maintained. The beach is big and beautiful though the currents (rip and under tows) are strong so not a gentle easy swim beach for families with little ones. The restaurants are very good. (Aroma in particular is AMAZING! - wrote a separate review for that complete with food photos, because it was soooo good!)) About a 40 peso cab ride to at least 3 beaches, 2 marinas and into town to Crucecita. (Total we paid was 50 peso with tip, which at time of writing this 50 pesos equated to $4 CAD).

The hotel itself is in a great location. You have the pool and the beach. The pool and bar staff are absolutely awesome, along with the lifeguard. They work so hard and are so friendly, nothing is too much trouble for them.|The rooms are spacious enough but the configuration is a bit odd. We were downstairs and could here upstairs walking about.|As our room was near maintenance this also added to the noise.|The reception staff at checkin gave no information and the entertainment was pretty bad except rock and roll night

This was easily the worst hotel experience I have ever had. Upon check-in, we discovered our toilet would not flush. Despite our request to change rooms, the front desk refused and insisted on sending maintenance. Although a technician visited twice—once in the evening and again at 9:30 PM—the issue persisted. By 3:00 AM, the toilet failed a third time, forcing us to use the unsecure lobby restrooms in the middle of the night. In the morning, maintenance finally informed us the unit required a new part, but by then we were already departing for our flight. To make matters worse, the bathroom had an upper window that opened directly to the kitchen, and we were awoken by an overpowering smell of fish. The service at the pool was equally disorganized; food and drinks are billed separately, and the staff provided the wrong checks, resulting in me paying three different tabs. When I requested a refund for these systemic failures, I was told it wasn't possible. The staff was rude and unhelpful throughout our stay. I have never felt compelled to leave a negative review before, but the lack of basic facilities and professional courtesy was shocking. We will not be returning and will advise others to stay elsewhere.

Loved this quiet boutique type resort .Our room had been renovated was very comfortable and housekeeping did a great job everyday. Even though we were only 3 nights we enjoyed amazing food and service at Aroma and great pizza from Formo. Everywhere you looked the staff were exceptional the pool servers, grounds keepers, pool cleaners and the front desk persons. We are hopeful to return

Hotel is great all-around. It is right on the beach, located close to stores of la cruzecita, and has many restaurants within the hotel. They offer their own trabsportation service so we didnt have to be looking for taxis. Food was delicious and rooms were very clean. Everyone was very kind as well.

The service is bad at two of the restaurants, one of them being Otto. The yoga mats that they provide are disgusting! When this was pointed out nothing was done to fix the problem. The cost of the hotel was so much in the end although it was advertised for so much less in the beginning. The rooms did get cleaned in a timely fashion. The coffee stunk! The rooms had no refrigerators in them.

Beautiful location, rooms are nice and clean, BUT the pillows, towels, bed sheets, pillows are all VERY VERY OLD, RUFF on the skin, dingy in color from being so so aged! The shower is head flow poorly. My number 1 complaint, sheets, pillows, and towels all have to be replaced, I would be surprised it these items are not over 10 years old.

Absolutely loved Quinta Bella.....such a fine resort and the staff went out of their way to make our stay a genuine treat. We choose a King Suite with our off patio private pool....that was the single feature that made me choose the resort. Restaurants on the property were exceptional. Loved our breakfasts on their covered deck watching the ocean. OTTO restaurant was one of the best of our whole trip. Outstanding food and service.

This is definitely a nice place to stay for visitors to the Huatulco Mexico area. The rooms are basic but comfortable, the pools are lovely and the poolside service absolutely cannot be beat! We had all kinds of drinks and snacks during the three days we were there, And frankly we were blown away by how friendly the servers were! The hotel is also within walking distance to the central area and Mercado. Really the only downside was the staff at the front desk. No matter who was there, they seemed very put out every time we asked for a bottle of water. They just don't seem to like tourists. In our opinion, people with that attitude shouldn't be working the front desk. But all in all, it's a decent place to stay.

*LATE REVIEW* I surprised my fiance to a trip to Mexico for the first time! So we did not know what to expect. We went in the beginning in July. Hands down, although Mexico is basically cheaper than America in almost everything, Quinta Bella was not just affordable, but also came with QUALITY service and QUALITY FOOD! This type of hotel would cost thousands in America! At this rate would definitely keep customers coming! Pricing is affordable, not too cheap to where it is skeptical, and not too expensive to where I'd look elsewhere. The whole experience of beachfront, our own private pool, easy access to hotel pool and bars made the experience an everlasting memory! The private beach where you can have a nice long walk made our experience in Mexico overall the best trip outside of country, so far. Quinta Bella is extremely close to local restaurants, activities, convenience stores, etc. If I were to come back to Huatulco, I will definitely book this place as long as it doesnt cost an arm and a leg. Thank you to Quinta Bella and staff, especially the security and front gate attendants! They were friendly and I just felt it was more of a personal/friend connection rather than just a business. I 100% recommend. FYI, looks like they are building more rooms, and pools and maybe other activities/bars at this hotel. So to all new guests, I hope this is up and running because it looked beautiful even during the construction process.

I went there to enjoy my New Year's. I made point to book a resort to have full access of amenities cones with the resort like restaurants, bars and pool. The hotel closed pool/ beach access, bars and restaurant for the guest who stayed there, paying 220$ a night without a notice ahead. If I knew it I did not book this place. The owner of the hotel threw a private party that non of the guest have access. I had to go to an other resort to spend my New Year's Eve which was not easy to get an access. I returned to my resort and the private pArty still went till 2:30 am. Window shaking music and karaoke continued. All of their gust had no concept of social distancing and masks. Crappy place ever.

My Husband, Son and I had a wonderful stay at the Quinta Bella, it is a small quaint location which makes it perfect for enjoying the resort without fighting crowds. The entire staff was attentive and provided great customer service our entire stay. The downside is not bringing in your own drinks, it worked fine for us but it does cost more. Extremely close to town, just a short cab ride away.