Hotel Quinta da Serra

Great stay at Quinta da Serra!|Set in the hills above Funchal, this hotel is a peaceful retreat just 10 minutes’ drive from the coast near Câmara de Lobos. Staff were warm and welcoming, breakfasts excellent, and the spacious rooms (with fridge) very comfortable. Plenty of parking made having a hire car easy, and there are good restaurants nearby if you’re driving. Perfect base for exploring Madeira’s Levadas and charming fishing villages. Mid-November was much warmer than the UK – a lovely escape!||---||Would you like me to make an even more headline-style version (just a few sharp sentences), or keep this balance of detail and brevity?

A bit disappointing. We live next to a real eco resort in Portugal and found this place by searching for places like it, but it does not compare. While the grounds are beautiful, calling this a bio hotel is a bit of a stretch and maybe a bit of green washing. The food is certainly not all bio or even mostly bio (example: the eggs at breakfast are category 2 - 0 being bio and 1 some outdoor access, so these are caged hens) and is average at best. There is plastic being used everywhere and the pool is chlorinated. The service is uninspired and at some point the dinner attendant didn’t understand that my partner wanted her dishes (which were both still more than half full) to be packed to the room and trashed it instead. The rooms and facilities are somewhat outdated and faded, and the area around the hotel is a bit run down. Lastly (though of course to no fault of the hotel), if you’re expecting Funchal weather please note that this is in elevation and often cold, wet and windy.

This charming hotel has comfortable and spacious rooms, a good indoor pool and spa and a restaurant with fantastic views. The staff are very attentive and helpful. Some of the fruit and vegetables are grown in the hotel's gardens.

The hotel was very clean and the personnel was very friendly. The location is beautiful and very accessible. The breakfast was luxurious and different every day. The reception is very friendly and helpful. If we visit Madeira again, we will surely return here ☀️☀️☀️ Obrigada

A very well managed hotel with excellent staff. Food was outstanding. We only spent one night there as we were on a hiking tour around the island but this place clearly stood out. Surely will come back!

Lovely hotel and staff, gardens are sublime, i would very happily return. Stayed half board, breakfast perfect for us, evening meals on the half board could be quite bland

Excellent hotel for cleanliness, kindness, food. Very helpful staff. The restaurant deserves a 5 rate indeed, I am coeliac and they took care of me! Gorgeous gardens and very pleasant swimming pool. We strongly recommend!!

I have just returned home having enjoyed a wonderful Christmas at this unique hotel. The situation and extensive gardens are truly stunning and the staff are highly professional and helpful. The food (I was on half board) was exquisite and the five course Christmas Eve dinner was a culinary tour de force. I returned to my room following a morning walk on Christmas Day to find three presents lying in wait: a madeiran molasses cake, a box of delectable biscuits and a bottled of the Quinta da Serra's delightful home-brewed cider, a lovely touch. The relative remoteness of the hotel may not suit all, but the hotel does provide an excellant shuttle service to Funchal and the 96 bus stop is right by the hotel if you fancy a trip to the beautiful fishing village of Camara de Lobos. I also took a short taxi ride to the Boca da Corrida viewpoint above the hotel with spectacular views over the Nuns Valley. The large indoor pool, jacuzzi and sauna are also superb. A memorable holiday! Julian White