The facilities at this hotel are somewhat outdated, and the decor feels a bit old-fashioned. It would be great to see some modernization in these areas. That said, the view from the upper floors is fantastic and definitely a highlight of the stay. Additionally, the breakfast was quite good, with a decent variety and tasty options. Overall, the experience was pleasant, but upgrading the facilities and decor would significantly improve the stay.
AFG G
Google
I went there for a program. The place was really beautiful. The electricity in the city was off but their plants were working. I didn't even notice that they didn't have light.
The personal and staff were really good, helpful and welcoming. Their food was also really good, loved it. Though I stayed for only 3 hours. I will definitely go back given the chance.
marcos cevallos
Google
No hot water
Changed rooms and black water came out
After 10 pm no room service
Next to Main Street and casino noise is horrible
Breakfast sucks coffee always cold
Michael Hamilton
Google
This is a historic hotel located on the edge of the mountain. It has beautiful views of the valley below. Book using Expedia to get the breakfast included. The staff speaks English and are very nice.
Bill B
Google
I got a cheap room for just one night. It was fine, comfortable, nothing special. The pool was really nice and of course fantastic views of the valley below. Obviously not really keeping up with the building as there is some dispute about selling off some of the land for another development. Not the luxury showcase hotel it used to be.
Lauren Johnson
Google
brandon is the best front desk guy ever we had such a great stay here and were so grateful for all of the staff. so helpful and friendly:) would recommend anyone visiting the quito area to stay at this hotel!!! this is also a great area with 24hr taxi service
Josefina Achaval
Google
Nice view and location, clean and lovely staff but hotel is quite noisy! If it’s not the gardener at 7:30 am, it’s the music the hotel turns on in the garden at 8am or the noises from other rooms and corridors as walls seem to be old and thin. You won’t be able to have restful sleep at this hotel if that’s what you are expecting. Breakfast isn’t good either.
Bryan Burtis
Google
The hotel staff is simply incredible, followed by the hotel itself being in a great location, amazing value, and again the staff treated us wonderfully. We arrived late on our first night which they were very accommodating, and were very helpful with letting us leave some luggage while we hiked Cotopaxi. They helped us with finding food, transportation, fun things to do in the area. Overall the staff made our stay truly special and I could recommend this hotel to anyone.