Christian Gallmann
Google
We stayed for 7 nights in a Raffles Club Dubai Skyline room and had a truly enjoyable experience. The early check-in worked perfectly – even though the room wasn’t ready yet, our luggage was taken care of, and we were welcomed into the Club Lounge with drinks and snacks. Within minutes, a staff member came by with our room key. That first impression already set the tone for our entire stay: excellent service and great hospitality.
The Club Lounge access is highly recommended: breakfast, afternoon tea (2–4 pm), and evening canapés with drinks (6–8 pm) are all included and of very high quality.
The breakfast buffet offered a great mix of Middle Eastern and international items – with a surprisingly wide selection of cold cuts and high-quality cheese for European guests, which we appreciated.
We also dined three times at Solo - the hotel’s Italian restaurant as part of our half-board plan (2 courses included) – every meal was excellent.
The pool area was quiet and relaxing, and the spa massage was truly exceptional – expensive, but worth it. The beauty salon (shaving, facial, manicure, etc.) was okay, though not as impressive compared to the massage or other 5-star hotel salons we’ve visited before.
The only real downside was the minibar: there was no clear printed price list, only a QR code that we couldn't locate. We assumed that canned water would be complimentary – and were shocked at checkout to find over €150 in minibar charges just for water and soft drinks. Unfortunately, despite raising the issue, no discount or goodwill gesture was offered. This felt inflexible, especially since we had spent quite a bit on additional hotel services (spa, poolside drinks, etc.).