Carolyn O
Google
We stayed here for one night in December. Everything seemed fine upon checking in. The hotel appeared to be empty but we had to wait briefly for them to finish cleaning the room we would be occupying, which seemed a bit odd. We were told that if we wanted breakfast the next morning, the women who work in the kitchen would be arriving at 7am and coffee would be ready by 7:20am and we could enter the dining area and begin ordering food then. We confirmed we wanted to eat breakfast the next day as early as possible. The next morning we loaded up our car and by 7:20am we went to the dining area to try to order breakfast. The lights were off and the door was locked. Reception was also closed. We finally got the attention of the man who appears to stay on the property overnight. At some point the cook arrived and he went in to ask her if the hotel manager had let her know that there would be a breakfast this morning and she said that there was no message from the manager and it appeared there was no food to be had. We had also asked for a receipt from the hotel manager but she was not there (reception was closed). We had to check out of the hotel with the man who is either groundskeeper or the overnight watchman. We left with no coffee, no breakfast and no receipt. |I emailed who I believe to be the owner of the hotel the following day requesting a receipt, explaining what happened. She apologized, explaining that she had fallen ill that night. She said she would have the manager send us a receipt that night, which didn't happen. Three days later I finally got a receipt via email. |After this disorganized, unprofessional experience, I agree with the other negative reviews -- this place is not worth their high end price. In addition to the bad service, the room was run down and the shower barely drained, almost overflowing into the bathroom while you take a shower.