Chitragupt
Google
Most pathetic hotel. After paying for Rs 2500 they chase you for checkout before your time is over and when we return to hotel there is no parking. How can we checkout with luggage with 86 years old senior citizen and they rushing us up to checkout immediately. Very disappointed. Are we not checkout, why reminders, why no parking & asked park elsewhere.. I asked them before booking whether carpark there & they confirmed. I made my way out to park it straight and checked out also in 10 minutes. But never again. They needed my Google review on checkout so I am posting here. Only Non veg hotel is another point to think about if you wish to stay here for temple visits.
Edited After reply :
I wrote motivating feedback in the feedback ledger which now I feel you donot deserve even 1%.
When we have checked out within 2 hours of grace time as per your given time (though your given time is wrong and we checked out at 13:54 after we entered hotel from temple at 13:41 as per you lobby clock & my 86 year old mother said this as she walked out as the front desk people were unduly putting pressure that never happen in any other hotel till her life - pls check CCTV), then what's the problem. When I saw my 86 year old mother getting upset for first time on checkout from a hotel this review was needed & posted after regretting what I wrote in the ledger on checkout.
Regarding 50 parking claim that you claim better let know your team where it is, why they denied entry in main gate saying no parking holding up the traffic honking & an auto hit my front of the car creating scratches that your security know very well. I had to push thru saying I have to checkout to get allowed on parking directly infront of lobby which is not a parking area till checkout that delayed 20 minutes of ordeal. Check your CCTV footage before reply, where the so-called 50 parking lots not known to your team. But host of these people line up for tip money on checkout, many faces I have not even seen, but paid couple of them who did their job what they are supposed to do, while others were showing gestures of disappointment. Can't help it. None can be rewarded a tip just like that who did not even provide their assigned support. Previous night They asked what time you need morning coffee, I said 5.15 three cups. They never showed up till I left hotel at 5.34 in morning on temple visit. Do they deserve tip for failed services. I am not even asking hotel to owe responsibility on failed service, because your reply indicate what the hotel can provide, can't be any better.
Your reply is proving to be defensive lacking correct or unvalidated information in complete.
Do you think people choose your hotel to stay, I leave it to them, on knowing the facts. But I realised there are plenty of better options while driving around the city, much more accessible than your hotel, including few places where we had breakfast, lunch and dinner to try out each of these options. This was warranted as we donot each in veg & non veg combined restaurant while on temple visit which was purely our choice. This made us shortlist quiet a few good hotels, nice ambience, easy accessibility, good parking for our stay next time & to recommend others.
Good Luck.
