Hotel Regal Pacific

I am extremely disappointed with my stay at Regal Pacific Buenos Aires. For a hotel that claims to be a 5-star establishment, the experience was subpar and frankly insulting. 1. Discriminatory Service: The most upsetting part was the front desk's attitude. I witnessed staff being incredibly friendly and helpful to white, English-speaking guests, yet when it came to us, they suddenly "struggled" to understand English and treated us with cold dismissal. We paid the full price for our stay, but the staff made us feel like we were begging for a place to sleep. This level of unprofessionalism and bias is unacceptable. 2. Room Discrepancy and Poor Quality: We booked and paid for a triple room, expecting three beds. Instead, we were given a room with only two beds. When we brought this up, the response was unhelpful. Furthermore, the rooms are very outdated, the furniture is old, and the lighting is incredibly dim, making the space feel gloomy and uncomfortable. 3. Greedy Baggage Policy: We checked out for one night to travel and returned to stay again as "repeat guests." Even so, the hotel insisted on charging us $3 USD per item for luggage storage. I have traveled the world and stayed in many 5-star hotels, and I have never encountered a premium hotel that "nickels and dimes" its returning guests for baggage storage. It shows a complete lack of hospitality. The only positive thing about this hotel is its location. However, location cannot make up for the rude service and deteriorating facilities. I would strongly advise travelers especially international ones to look elsewhere. There are far better options in Buenos Aires that actually understand the meaning of hospitality.

Big rooms and pretty clear but with no amenities such as slippers, shower cups etc.. Medium breakfast. I asked for a coffee Dec. 31st at 19.00 hrs and they told me that the bar is closed and I should go out to get one. 5 star hotels have room service and not only they don, they even closed the bar!!!!! New year's eve they closed the bar!!!!!!!! 3 stars from me!!!

Though the rooms may be a little dated. It is more than made up for by the central location, reasonable pricing and great service from a friendly and helpful staff. I would recommend the Hotel Regal Pacific to all friends and family.

Magic, this hotel is fantastic, location.. Very nice staff. A bit pricey but luxury. Good food. Reception staff good,

LOCATION: very good DECORATION: old fashioned and old SIZE OF THE ROOM: spacious and luminated FURNITURE IF RHE ROOM: old fashioned BATHROOM: old but ok BREAKFAST: average and not tasteful DINNER: average and below average STUFF: helpful and willing

This is the worst hotel I’ve ever stayed in the hotel manager and Victoria 🏰 Way. She is the biggest ***** criminal that I’ve ever come across. She turned the heat off in my room. She turned off the electricity. I’d already been hospitalized two times for panic attack attacks and cardiac arrest. She said a person in my room unauthorized she called my room over 30 times when I told her I was having panic attacks I went to the hospital. I come back and I was booked from. It was July till August 7 and I was booked till October 10. She canceled my booking locked me out of my room and I’m missing over 3 1/2 million dollars worth of property. I would never go to this hotel. It is the worst hotel. I’ve been to over 800 luxury hotels and this one is horrible

Very dated property. Only stay there if you get a very good price. This was a 5 star hotel in the 90s and has not seen changes since. AirCon does not cool. Fridge in room not cold. Internet slow.

Warning, warning, warning, avoid this hotel with all cost the manager and Victoria 🏰 Way. She is the most dishonest evil person you could ever come across. She turned the heat off my room electricity. I rented both penthouses on the top of this hotel. She called my room over 30 times a man she even gave a man access to my room and scared the hell out of me. I thought I was gonna die. I was sent to State hospital in an ambulance. They didn’t take a blood test. I had a cardiac arrest and they only have a 40% chance of mortalityavoid this hotel at all cost. It is the absolute worst hotel I’ve ever been to. I’ve been to over 800 luxury hotels and nothing compares to this one one bad person makes this hotel horrible.