Hotel Regency

The only thing that might not be to everyone’s liking is the location, about 0.8 miles from the Duomo. We prefer to be away from noisy tourist area and appreciate a little walk after dinner so fine for us. On the one day we needed to be somewhere quickly, the front desk called us a cab that arrived in a couple minutes.||It was my birthday and so kind that there was a plate of cookies waiting for me in our room and a muffin with a birthday candle in it for breakfast on my actual birthday.||I had failed to book activities one day but George, the front desk manager took care of arrangements and we had a great day! Gemma, at the front desk went above and beyond when she made me a same day hair appointment on a Monday (most salons closed on Monday)!||There is nothing the staff is unwilling to help with. The cleaning staff also greeted us warmly each morning and provided very nice turn down service. This hotel had done an excellent job hiring and training its staff.

We hated to leave this wonderful hotel! We felt like we were staying at a friend’s beautiful home from the moment we arrived and were warmly welcomed by Milo at the front desk. We were a bit tired so decided to eat at the hotel. Glad we did because the food was delicious and perfectly prepared. Our server, Ricardo, was personable and professional. We looked forward to seeing him each morning at breakfast. And on Ricardo’s day off, Dino stepped in and seemed to already know our preferences. Impressive. The bed was comfy and the shower had plenty of hot water! I really appreciated that the water from shower did not wet the bathroom floor as has been our experience in other hotels. There was also a beautiful claw foot tub in our room. Breakfast each morning was good and plentiful, with a nice view of the sunny patio. The only thing that might not be to everyone’s liking is the location, about 0.8 miles from the Duomo. We prefer to be away from noisy tourist area and appreciate a little walk after dinner so fine for us. On the one day we needed to be somewhere quickly, the front desk called us a cab that arrived in a couple minutes. It was my birthday and so kind that there was a plate of cookies waiting for me in our room and a muffin with a birthday candle in it for breakfast on my actual birthday. I had failed to book activities one day but George, the front desk manager took care of arrangements and we had a great day! Gemma, at the front desk went above and beyond when she made me a same day hair appointment on a Monday (most salons closed on Monday)! There is nothing the staff is unwilling to help with. The cleaning staff also greeted us warmly each morning and provided very nice turn down service. This hotel had done an excellent job hiring and training its staff.

Hotel Regency Firenze is a beautiful, boutique hotel in a quiet neighborhood that is walking distance to most attractions. The entire staff (housekeeping, wait staff, maitre d', sommelier and concierge) was truly exceptional, catering to our every need. Our VIP tickets, private tour, and dinner reservations were waiting for us upon check in, and events went flawlessly. The chef of Relais le Jardin, the restaurant hotel, was truly exemplary. We returned to eat in the Bistro for a second night after our exquisite meal in the restaurant. Compliments to staff and to management for providing an unforgettable trip to Florence.

Gorgeous hotel with beautiful art and an amazing staff. Definitely among the best 5 star hotels in all of Italy. I chose it for its location close to the Duomo but was shocked to find this stunning building next to a quiet and well maintained park. There are 5-6 staff for every guest and they clearly love each other and their jobs. What really surprised me was I arrived early and in passing noted that I was leaving early and they offered to make me a breakfast togo and it was waiting for me when I checked out the next day. I literally only mentioned it and the young man remembered and got it done. Enjoying my Regency breakfast on the high speed train to Venice was a delight. The ownership with their investment and the GM with the choice of staff is without words. A staff member from the restaurant have me a warm welcome when the desk staff gave me a tour. They really make you feel like a king. Italian hospitality is superb but this hotel is world-class.

We stayed for two nights on our way from Venice to Rome. We were welcomed by Gemma, a true professional who has all the information at her fingertips tips. The complimentary breakfast was delicious and well presented with a wide variety of choices. The wait staff is both friendly and professional. The room we had was elegant and the bed was HUGE, way bigger than a king. I highly recommend Hotel Regency.

The service from a hospitality and dinner experience was exceptional, but the real reason I’m leaving a review is because the the dinner service at the hotel restaurant put any and every Michelin star restaurant dining experience I’ve had in my life to shame. They’ve got a chef that will take over the scene one day. Astounding.

Hotel Regency Firenze is a wonderful place to stay in Florence. The staff is kind, helpful, and always smiling. The rooms are beautiful, clean, and very comfortable. The hotel has a lovely garden where you can enjoy a peaceful breakfast. The breakfast was very good, with fresh and tasty options. The location is great—close to the center but quiet. The food, the service, and the calm atmosphere made everything perfect. We truly loved this hotel and would happily stay here again. A five-star experience!

Simply put, this is a fantastic hotel in a great location. It is on the quiet end of a large-ish park yet you are the middle of the bustle of Florence within a ten minute walk. It is close to multiple squares and the museum where the David sculpture is displayed. We made a couple of trips to the countryside and we were on the ring road out of town in no time.|The room was clean, spacious and beautiful. The linens were soft. Breakfast was included in our stay, which was a nice touch. The hotel also had some nice seating areas where you could either dine or just enjoy a drink. The staff was courteous and fun!