Rachael
Google
We stayed at Hotel Regency for our honeymoon and overall had a nice experience, though it didn’t start out perfectly.
The hotel itself is charming and elegant, and the staff were consistently kind and accommodating throughout our stay. However, the original room we were placed in on our first night was underwhelming, and unfortunately, the AC wasn’t working properly. It was uncomfortable enough that we had to request a fan just to get through the night...
Thankfully, because we had booked through American Express, we were able to receive a room upgrade, and the new room was exactly what we had imagined for our honeymoon (beautiful, spacious, and most importantly, cool and comfortable).
While the initial room experience was not what we expected, the warm hospitality of the staff and the upgraded room helped make the rest of our stay memorable & enjoyable!