Hotel Reine Victoria

We stayed in Hotel Reine Victoria from a day in August when we visited St Moritz. I would say that the hotel is very beautiful. Our check in was very fast. We are family of 5 and everyone had a comfortable spaces and beds. We met Said at the front desk and he was very helpful in making an impromptu reservation for us in one of the hotel's restaurant, considering Aug is a very busy month tourist wise. The hotel had a free pick up and drop off from the St Moritz station which really saved our time and effort.

We stayed in this hotel for a couple of days in the last week of June. It is a hotel showing the grandeur of its age having being built in 1875. It has a large reception, lobby, staircase and even an auditorium.|We stayed in a spacious, refurbished room which was clean with a well equipped bathroom. Breakfast had a good layout and there was no shortage of vegetarian food. |For dinner we had to go to the Laudinella hotel, which is part of the same group, and is only a 5 minute walk. This hotel has several restaurants including a Pizzeria which serves delicious meals.|Reception staff in Hotel Reine Victoria are friendly. On ringing a few days prior to checking in, I spoke with Mithra who informed me of a free shuttle service between the hotel and the train station which was convenient. I would specially like to name Jaya & Laudinella who were polite & very helpful. Jaya kindly advised me of places to see nearby and also made shuttle and restaurant reservations for which we are thankful.|The negative point about this hotel is that the reception is not manually staffed after 11 PM.

I really enjoyed my stay at this hotel. It’s an old historic building, but beautifully renovated, stylish, and well maintained. The breakfast was delicious and varied 👍🏻. A special thank you to the staff for their attentiveness — they surprised me with a birthday greeting, which was truly heart-warming. Also, the free shuttle from the train station was very convenient.

The renovated room was nice. Historic hotel with nice architectural details. I have to agree the orange yellow psychedelic lobby carpeting was a strange choice and would be best replaced. Nice breakfast. Free shuttle to and from the station. 20 min walk to town.

I am very delighted and satisfied from the whole service, extremely polite staff and their immediate reaction concerning a necklace, which I have forgotten there. The breakfast, location, free shuttle and mostly the automatic piano in the lobby were nuances which made our stay even more wonderful. I am really grateful and recommend the experience in Reine Victoria!

Loved the hotel and the decor! So so unique and beautiful! Just wish I could have stayed longer! No air conditioning, but no issue - it was so cool inside I thought it had air conditioning. Loved!

Good hotel though this a little old. Inside the room is still reasonably clean and comfortable. The buffet breakfast and dinner are not bad. My room face the Alps and it has nice views. It is snowing even in May in the early morning so this adds to the beauty of the place.

We had a wonderful stay at this charming hotel in Switzerland. The property has a beautiful Victorian-style aesthetic that adds a touch of elegance and character to the experience. Everything was impeccably clean, and we especially appreciated the comfort of the bed and high-quality bedsheets — it made for a perfect night’s sleep. We were pleasantly surprised to receive a complimentary upgrade to a better room, which made our stay even more enjoyable. A lovely place that we would definitely recommend and hope to return to!

First impression bad. Worst room on our round trip through Engadin. Claims to be a 4star hotel. But: No charm. View from the window terrible. Furniture shabby. Room extremely hard to find in the building. Wifi supposed to be free, but no password received. Only breakfast in house, for dinner you are connected to 2 restaurants of the same group. So far 2 stars.

If you want cheap here it is. Outdated, smelly and lack of service. No iron, no fan and no help. Be careful in the bathroom because the shitter is on a step. Rooms are outdated and need paint. Furniture looks like they were bought at goodwill. Good luck

The staff is mostly clueless. The wifi signal does not work anywhere in the hotel. They keep giving you new passcodes which are "good for 7 days." Unfortunately, you can't get the Internet to work for more than 2 minutes at a time. The hotel bar is poorly decorated. It's missing proper lighting, ambiance, and decorations. The restaurant is mediocre for dinner. It's certainly not the 4 star experience you would expect from St Moritz. The hotel just needs a facelift and new management. It could be a great hotel and its conveniently located across the street from the gondola.