Hotel Relais Dell'Orologio

we stayed here as a family for one night to be close to Pisa Airport for our return flight to Dublin, The hotel was very clean, the rooms spotless, comfortable and quiet. The staff were welcoming and friendly. Despite the fact that we were checking out early at 7am we were given a continental breakfast which was fresh and tasty. We were also given some bottled water and sandwiches to take on our journey even though we had not ordered them. The hotel is only a 3 minute walk to The Leaning Tower and the airport was a short 15 minute drive in a taxi which cost €18 for a party of 4 people with 4 suitcases and hand luggage. I would recommend this hotel to anyone seeking a clean reasonably priced hotel in the center of Pisa and would stay there again if we ever return to Tuscany.

The Relais is what it is, a centuries old townhouse in a central part of town converted into a hotel. The advantages of this is a charming hotel in a great location 5-10 minutes to the main tourist sites, restaurants and shops. The disadvantages are that the rooms may be smaller than those accustomed to more modern hotels may expect. However, the rooms are en-suite, air-conditioned and are perfectly adequate. The breakfast is a generous buffet of typically continental fare.

The place rates itself with 5 stars. For this it is a disappointment. Our room had no hot water. Hand warm plus was the max. Room cleaning very slow and breakfast service very slow. Not the waiters fault. But one person was just not sufficient. The bath also had no sufficient ventilaton. The staff in general was friendly and helpful. The location is very convenient. But again, for a place rating 5 stars this is definitely not good enough

Charming hotel with an easy walk to restaurants and the tourist sites. The room was nice, the bathroom was large and it had the largest shower of the three hotels we stayed at in Italy. Staff is friendly and helpful. Breakfast dramatically exceeded my expectations: scrambled eggs, bacon, delicious meats and cheeses (truffle cheese!), caviar, smoked salmon, plus the usual stuff you see on Italian hotel breakfast buffets. All they need to do is add some nice crackers for the cheese and caviar and some cream cheese and capers for the smoked salmon. Prosecco and orange juice makes a great Mimosa! Tea drinker? There was a huge selection. Plenty of items for typical eaters, too: a complete sweet table with Italian bread and pastries, plus fruit, yogurt and a lot more that I missed. We had a great stay at a very reasonable price. Book without hesitation!

Excellent location, however a 3 star hotel at best, not worth the money. The rooms are cramped and while we there, the hotel couldn't turn the air conditioning on despite the 30 degree heat. We unfortunately left an item of clothing on check out, and it has taken 5 emails and 3 phone calls from another hotel in Italy to try and get this back. Still unsuccessful. If I came to Pisa again I would not stay here.

This hotel is going down. It is clear that there are not so many turist in Pisa then there used to be but it does not explain bad quality and standard. Toilet was dirty! It was late when we checked in and the only thing that I wanted to do was to go to sleep. That is why we did not spoke the same day about the issue. But this situation is an absolut disaster. Toilet was Yellow!!! Floor was dirty. Coofee in the room was old and clearly used in this apartment several times (the package was awfully crumpled). It was also very loud in the room. It is directly conected to the room next to it and separator with only 2 plates of wooden door that can be easily open from both sides!!!!! This is absolutely unacceptable!!!! It is realy hard for me to explain how bad this hotel is comparing to how expensive is the cost!!! And the view (on the city, at least that is what they said) from the Window... so sad... so bad... I was never so angry about bad standard and quality then right now!!!!

Very dated hotel. It has seen its better days and needs major renovations. But location is perfect , so if you are just passing through town and need a place for a night this will do.

Great location in the historical town. Stonea throw from the Tower and nice meander to the river for drinks and food. Fab courtyard for breakfast and evening drinks. Plus hot tub and sun loungers. Would highly recommend.

Perfect location near the leaning tower and the university. Staff was so kinda and helpful. Allowed me to lock my bike in their garage overnight. Complimentary bar and breakfast, and what a delicious meal to start the day of exploring Tuscany.