Cat G
Google
We booked a lake view room with a balcony but was “upgraded” to a “bigger” city view room because it was the last room available. The room is very old. The street noise was so loud we felt like we were sleeping on the streets. The noises, particularly the motorcycles, of which there are many, kept my 5 year old and I up past 2am. We were exhausted after a long day and had to catch a 7am train. The only good thing I would say is the staff were very friendly like all the other hotels we have stayed at in Switzerland. Overall, it was the worst experience.