Hotel Residenz Passau

We stayed here pre-cruise - Perfect location. Booked a Corner room for 2 nights which was very spacious and well appointed, and had beautiful river views and very peaceful. Rooms are immaculate and look fresh and recently renovated. Beds are super comfortable and the rain-shower is wonderful. Services from start to finish was superb and friendly. English is spoken. Breakfast buffet is included and very nice with plenty of variety. I’m not a hotel buffet person but this was great! My only tiny negative was that there’s no blackout blinds and due to ceiling slope curtains hang far from the window - so pack an eye mask if you’re a light-sensitive sleeper. Fabulous hotel, excellent service, great location. We would absolutely stay here again! Highly recommended.

They told us parking was limited but we were lucky to get there early enough to grab one of their 4 parking places. They then sent us an email telling us of an official warning that the level of the Danube was high and rising and the car park might get flooded. Fortunately the reception was right to down-play the risks and there was no problem at all. Our room was on the front with a good view of the Danube and the fort nearly opposite. There was a good buffet breakfast. The staff were very helpful throughout.

This is Mr Ciro Valente guest of your hotel and currently I'm out of my room 201 because my key card is not working and there is no one at reception desk to help me. I contacted the call center number for urgency and they say cannot help me. The key card didn't work yesterday, this afternoon and anytime I asked to the reception to reprogram the key to open the door and get in my room. Unfortunately after 11pm there is no one at reception, I cannot reprogram the key card and this time I cannot get in my room and I'm trying to sleep on couch of the hall after paying 200 euro per night. This is the first time that is happening in all my life and really I don't have to word to explain an big disservice like this. I have also called the police that tell me they cannot do nothing and this is an issue of the hotel, so I will send you a official claim with my lawyer. Many thanks for this fantastic orrible night, tomorrow I have a flight from Munich and I hope i do not miss it for this your incredible disservice. Ciro Valente guest of room 201

The Hotel is in the historical center of Passau. The beds of the hotel are very soft and cozy. The breakfast is good, but I am disappointed at the Berliner bol. It is a well-known German pastry, but this was so dry and tasted very old. Also the butter knife and spoon was not that cleane. Nevertheless, this Hotel is very nice with friendly staff which are very helpful

A beautiful hotel! One of the best I have ever been to! You have everything there and even more! Location is perfect for old town outgoings, the room is very cosy and clean, the breakfast is outstanding and the staff are helpful and friendly. The spa area is quite small but extraordinary nice. We enjoyed our stay and will definitely come back! Thank you very much!

Lovely hotel, excellent breakfast, room was good, front desk was good. Location excellent.

Great location! Make sure to reserve parking if you have a car. We only stayed one night but it was a great stay. The staff was helpful. We missed the breakfast, but we heard good things about it. Everything was within walking distance which was great. The street the hotel is on can get a little busy, so it was nice not having to get the car out each time. Overall, great stay.

Really great hotel! Very clean and helpful staff. We had a room with a view of the Danube which was lovely. I stayed here with my mom before we did a river cruise. We chose this place because sometimes the boats dock right across the street, so we figured it would be super easy on boat check in day. For our particular cruise the boats were docking elsewhere for check in day, so we ended up booking a transfer with the hotel to the boat which was great and an unexpected offering. Nice selection at breakfast as well. If I'm ever in Passau again I would stay here.