Hotel Resol Trinity Kanazawa

The hotel was very nice. It was clean & quiet. It was decorated very nicely. The beds were comfortable. Now the staff, they were amazing. They were your typical polite Japanese workers but when we called the next day to say we left a necklace behind, they went out of their way to get it to us. Instead of the normal mail that would take 2 days, they walked to 7-Eleven to overnight it to us. Amazing.

This hotel is truly special! Extremely kind and helpful front desk agents, thoughtful amenities, immaculate design, clean rooms, delicious food...the list goes on. Super convenient location as well. We stayed around Halloween and the decorations and ghost treasure hunt were so cute. Thank you for the perfect stay!

The hotel is around 15 minutes’ walk from Kanazawa Station. The staff were very friendly, welcoming, and spoke good English. They mentioned upgrading our rooms, but the rooms were still quite small, so I’m not sure if they were really upgraded.||We had some difficulty arranging transport to our next destination (not related to the hotel), but the receptionist kindly helped us find an alternative. Overall, a pleasant experience mainly because of the excellent customer service.

Very good hotel! The room was clean and very comfortable, located jn the best possible part to explore town on foot. Also we bought a gift and they took extra care wrapping it for our trip to Takayama. Great service!

A really nice, good value hotel on the main street in Kanazawa, well-located for all the attractions. Although the main street is busy with cars and tourists, it is quiet inside and you are only steps away from tranquil backstreets. Easy to reach from the station, 15 minute walk, and you can drag your cases no problem. We found the staff very kind, helpful and thoughtful. The rooms were reasonably small but very comfortable and we enjoyed the pyjamas. We were able to get a three-bed room which was great. The bathrooms are small but very well appointed. All bits and bobs such as toothbrushes supplied. The foyer is very pleasant and the breakfast served in the Il Chianti italian restaurant. For non-picky eaters, the breakfast buffet serves Japanese and western options, although my children didn't like it, sadly, as the western items were not quite as they are used to in England. I was pleased with the Japanese options. We were able to do our washing in one of the two machines provided, but it was tricky as they were usually occupied, so don't rely on doing your washing here. Overall, don't hesitate if you're looking for simple, comfortable and welcoming accommodation in Kanazawa. Picky children may prefer a trip to the local bakery over the breakfast provided. PS. The Il Chianti italian restaurant was not the best pizza we have ever tasted but it was extremely welcome after our travels and very convenient!

Close to the local bus stops and convenient stores. Also close to the omicho market. However, it's a 18 minutes walk from the bus terminal and JR station. If you have luggage best to catch the local bus to the hotel.

Good Hotel basic facilities, small rooms, comfortable beds with full featured smart TV. No onsen Nice central location

Really nice, particularly given how little I paid (Japan really rewards you for getting slightly off the tourist trail). I stayed in the designer room, it was really pretty as well as being clean and comfortable, though, as is the norm in Japan, small. The location is the best, halfway between the train station and the tourist attractions, so you can, if reasonably fit, walk to both. The staff are really polite and helpful, they helped me forward my bag to my next destination, something I could not have figured out how to do on my own.