Hotel Restaurant Anker

Great place to stay, One of the best places we have ever stayed at. We would be back again to lucern and stay here. Great staff, great location, fantastic rooms, best breakfast we've ever had , dont get me started on the fresh honeycomb at breakfast, wow, Really made my breakfast and it was obviously a real hit as when we got there at 09.30 it was almost gone!

Our stay at Hotel Restaurant Anker was fantastic. The rooms were spacious, clean, and well-maintained. The staff was helpful. They even offered early check in. Breakfast options are limited for vegetarian food but tasted great. The location is 8 mins walk from the Luzern station and was convenient. Also, local farmer market and famous chapel bridge is walkable.

My husband and I stayed here on our honeymoon trip and we couldn't have been happier! We were an easy 10 minute walk from the major train station, and we were able to walk less than 10 minutes to all major areas (chapel bridge, etc.) The rooms were very clean and the staff was very friendly. The only down side is the rooms do not have AC but luckily for us the weather was cool and the room was equipped with fans so we were fine with that. They also provided us in our room with a backpack we could use on our daily outings which was super convenient! I highly recommend staying here.

Family suite room was large enough for a family of 4. Breakfast was really good - a wide enough selection of high quality items. Staff were exceptionally hospitable, especially Linda who made us feel very welcome. Would highly recommend.

My family and I stay here in two different rooms for four nights. The staff could not have been more helpful, simply the best. We were lucky enough to have one room with a balcony face in the street and another room with a private balcony looking towards the wall of the city. Actually, the glass of the room was a unique feature that identified each of the town buildings. Our balcony also had a curtain that gave us virtually a second room. Spend time walking through the corridors. The hotel is truly a unique experience in its own. I’d highly recommend the location. It’s a walk from the train station, museums, restaurants, and the historical area. Buses are also just across the street that can take you to the train station and beyond. Anyone visiting town I would highly recommend this hotel. Extremely clean and well organized. Make sure you head to the basement to see the bathroom, just one of the very eclectic areas you will find. Even the trip of the elevator is an artist experience! The breakfast each morning was delicious! We were here during the hottest days of the summer. There was no air conditioning, but that’s not unusual for European Hotel.

BEWARE !!! NO AIR CONDITIONING I booked this hotel online because of its location and what I thought were good reviews for $600.00 per night USD. When checking in at the lobby down stairs everything appears to be great, there is ice cold A/C and it is well decorated which would lead you to believe the rest of the property is the same ( Its Not). I booked directly through the hotels site which does not mention that there is no air conditioning in any of the rooms. Hotel has a no refund policy but forgets to mention this small part about air. When we arrived to our room I immediately called down to the front desk to see if they could send someone to check on the air . They ended up sending someone with a fan to plug in the wall and that's when they told us that the building did not have any kind of air conditioning with the acceptation of the lobby. Mind you it is July and the temperature was 86 degrees. We immediately went back down to the lobby and asked to be refunded , that we would be going somewhere else. Reception desk said that there was not a manager on duty and that they could not handle any kind of refund. (we would have to speak to the manager the next day) Next day comes around and guess what. No manager on duty that day either. After several days I was contacted by a manager saying that they have a no refund policy but they would be willing to refund 1 night. (please know that we were there for less than an hour) . I think this kind of practice is very underhanded and not the kind of customer service I would have expected. SAVE YOUR SELF AND YOUR MONEY AND STAY ANYWHERE ELSE.

We stayed here for 5 nights using lucerne as our base for hiking and sightseeing. The staff were friendly and helpful. Breakfast was wonderful and had a good variety of options. Location is great for accessibility to train station, restaurants, stores, sights, etc. Be aware that the rooms have no AC and our didn't have windows that opened. Being there for the hottest days of summer was pretty brutal. Staff were kind enough to get a couple of fans to help cool the room down. Bathrooms don't vent so humidity was up after showers and the bathrooms don't have true doors, kind of pantry or split closet style doors, so the whole room heats up. Television in the room would not stay on or would show server not available. May have been due to the temps too. The building itself is pretty, but so much or Lucerne was. Would we stay here again? Maybe, just not in the summer.

We really enjoyed our stay here. The room was clean, had a balcony, and good temperature controlled environment. Bed was fine but i wish the pillows were more plump. Breakfast had a good amount of options, can’t complain. Location is great - 10 min walk from the station, but also right next to bus stop that you can take to Mt Pilatus. Would stay again!