Hotel Restaurant Bellevue des Alpes

We were on a hike and arrived at the hotel about 1:30 in the afternoon. Of course the other places to eat by train were crowded and food was the typical stuff. We went over to the Bellevue and they had a small display of champagne and menus. We were translating it to English when Sylvie (sp?) came out and offered to translate the menu. We of course said let’s have lunch! What a great choice. Fantastic traditional Swiss food and nice selection of wines to pair with food. While it was cloudy the view out the hotel was still great I imagine if it was clear would have been spectacular! Service was awesome and we could relax in quiet unlike the other places as we watch hundreds of people scramble out in the cloudy cool weather while they tried to eat. Highly recommend the hotel restaurant. We went on for another 5 miles leg of our hike chatting about what a great lunch and service we had at Hotel Bellevue! Highly recommend for sure!!!!

This is NOT a modern state of the art hotel. It is quite old fashioned and has a lot of character. The location is truly amazing though and if you like traditional, you will love this place. ||I'm shocked at some of the recent reviews about customer service. Our experience was as though every member of staff had made it their personal mission to make us happy. They simply could not have done enough. ||We are trekking around the area with our bags being taken from hotel to hotel for us. We had a room on the fourth floor and there was no lift (not ideal after a 20km trek) but our bags had been taken up to our room. ||We stayed 2 nights and were served dinner by Matteo. He could not have been more attentive and friendly. After each course, he asked us if we were ready for the next course or wished to wait. The next evening, he'd remembered our drink choices and asked us if we wanted the same again. The food was amazing. At the end of the meal, the chef came out to chat to us and ask for feedback. ||Breakfast was equally as attentive with everything we needed catered for. ||The staff then offered to bring our bags down ready for collection to be taken to the next hotel. ||I do feel that such an expensive hotel should have a coffee making machine and a TV in the room and the room was a little basic. Those are the only reasons I didn't give a 5 star review. A huge thanks to all of the staff though- you were incredible.||Please don't be put off by a few poor reviews since I can't speak highly enough of our experience.

Best views of whole area. While enjoying full modern comfort, you step back in time in a hotel where you almost run into the RatPack. Fantastic service, fantastic food. You come here to recharge, enjoy the mountains and their silence. Don't come if you look for TV channels packages. We did not even notice that there are no tv in the room until another guest pointed. The views are breathtaking and it's all you need. Also you can be first on the slopes, before gondolas or trains start running. We highly appreciate the monumental work the von Almen family puts in to preserve one of the last Grand Hotels of Switzerland. Old world charm and service, with modern day comfort, not stuffy.

Great location, spacious room with tremendous views, attentive staff and interesting evening four-course dinner!|Would recommend this hotel for a once in a lifetime visit.

We had lunch at the Belle Vue yesterday and will never return. It is over priced junk food with terrible service. Worse for I have ever had in Switzerland in 35 years and matched with the worse service. Used to be one of the best restaurants but not any more. We gave feedback but they did not want to know. Train your staff and get a proper chef.

Poor service and rude staff let down what could have been a wonderful meal. They should not forget that we could have been future guests at the hotel. We will not consider it as a destination as a result of the attitude of the staff. We are always on the lookout for likely future hotel accommodation. If they can’t be bothered with customers for meals what chance does an overnight guest have? Disappointed.

We stayed at Hotel Bellevue while celebrating a wedding on Kleine Scheidegg, but unfortunately, the hotel experience was nothing short of disappointing. We chose it because of its location, but it turned out to be extremely overpriced for what you get. The service and amenities don’t justify the high rates. We were forced to pay for dinner months in advance and couldn’t cancel, which is just poor customer service. Furthermore, there was no flexibility in dealing with simple requests. It felt like the management was more interested in enforcing their policies than in ensuring guests had a pleasant stay.

We recently had the pleasure of staying at the Hotel Bellevue des Alpes, and it was an experience we will treasure forever. Apart from its breathtaking location at the foot of the Eiger, Mönch, and Jungfrau peaks, the hotel offers so much more than just stunning views. The staff were attentive, warm, and genuinely invested in ensuring our stay was memorable. The food was delicious, and while portions are modest, hungry eaters can always enjoy classics like fondue or Rösti. We enjoyed playing games in the cozy common areas, hiking the trails surrounding Kleine Scheidegg, and skiing right from the doorstep. One thing we deeply appreciated is how the hotel maintains a wholesome and tranquil ambiance. Yes, there are certain rules that may feel unusual in today’s fast-paced world, but they make perfect sense in this remote location. The Hotel Bellevue des Alpes is not just a place to stay but a place to connect—with nature, with loved ones, and with the serene simplicity of mountain life. We recommend it to anyone seeking an authentic and meaningful alpine retreat.

Seven of us had lunch there on March 10. The manager looked as if she was being bothered by seating us in the main floor restaurant and was unpleasant. Food good and service at table was good. But the person managing the restaurant needs to understand that customers are not an inconvenience. Pity.