Mark Fritz
Google
I was at the restaurant yesterday.
The Boss is very attentive and friendly and the menu looks great and the atmosphere is cozy.
But they have a "Lady" doing the service (waiter), which is extremely impolite and almost rude.
She told me there were no free tables, although there were four free seats near the entrance, which I finally was allowed to sit.
A few minutes later "she" threw the menu on the table and turned around without looking at me.
When I wanted to order a dish from the menu she told me very dismissive - Quote: No, that is out. "
After all that experience I decided to leave the restaurant and did not want to further ruin my only evening in Bremen with that bad experience.
Before leaving I told the Boss, who seemed to be very nice, about my experience in the hope that he has the power and willingness to create a better customer experience for his future customers and coach the waiters and service staff to follow his example.
The menu looks very yummy and authentic. A pity that was not able to enjoy it.