Hotel Kreuz & Post

I had a wonderful stay! The hotel has a true mountain feel — warm, authentic, and full of charm. The restaurant was excellent, and the breakfast simply outstanding, with plenty of fresh local options. The spa area, terrace, and relaxation room were fantastic — perfect for unwinding after a day in the mountains. The bed was very comfortable, and the room quiet and cozy, ensuring a great night’s sleep. The staff were incredibly kind and attentive, making me feel genuinely welcome throughout my stay. I’d happily return and highly recommend this hotel to anyone looking for an authentic and relaxing alpine experience.

The hotel is in an excellent location close to the train station and bus terminal. The reception staff were very friendly and helpful throughout our stay. The room was clean, bed was comfortable, good shower and gave us great views of the mountains from the balcony.|Breakfasts were superb, especially with Simone and his colleagues making us so welcome every morning. We used the restaurant in the evenings on a couple of occasions, again the food was very good and the staff friendly. There are plenty of other restaurant options in Grindlewald all within easy walking distance.|The grocery store was just opposite the hotel and offered a good variety of snacks for walking trips.|The options for walking are extensive in all directions.... Routes are well sign posted and the views from the mountains are amazing.|An excellent base for our walking holiday.

Stayed at Hotel Kreuz & Post for 2 nights during our stay in Grindelwald. Rooms - 10/10 We got a free room upgrade! It was a beautiful 2 floor room with nice views of the mountains. It was very cozy as well. Service - 11/10 - our heater wasn't working properly, someone came and offered us an electric heater. Our wall outlet converter things weren't working, and they offered to use 2 of them! Location - 10/10 - a few steps from the Grindelwald train station, very convenient, and easy access to activities, hiking, etc. Also, you can hop on the bus from right outside the hotel! Things to note: As an American, this hotel is still pretty expensive. Room service will run you at least $40 per meal, and they will charge you 9 francs to deliver it to your room, so just pick it up yourself. Overall, I believe this is the best hotel to stay in Grindelwald. The breakfast was pretty standard as well. I look forward to coming back if I ever do come back to Grindelwald, this is where I'll stay!

I ate at the restaurant twice during my stay. The staff were so lovely particularly the lady there , she is a hard worker , so kind and friendly , a beautiful lady inside and out. She makes you feel so welcome, I’d go back to just see her to be honest. The food was amazing though to , I’d highly recommend this place .

We are two girls from South Korea who visited on October 9. We were truly touched by how kind and welcoming everyone was. We especially want to thank Marta for making us a lovely welcome drink, introducing Switzerland to us, and sharing so many helpful recommendations. Her warmth and friendliness made our experience even more special. Thank you for making us feel so welcome and for creating such a memorable time for us. We will never forget your kindness.

We absolutely loved this restaurant! Out of all the restaurants we visited on this trip, this was definitely the best tasting, quality, and value! I got the Sirloin Steak and the yummy mango and strawberry ice cream! Monique was our server and she was the absolute best! She was so sweet and helpful. I would definitely recommend this restaurant to ANYONE AND EVERYONE!

Hotel Kreuz & Post in Grindelwald and absolutely loved it. The room was perfect for three people—spacious and cozy, and it gave me such a warm feeling, almost like staying at my grandparents’ house. The location is fantastic, just near the train station, which makes getting around so easy. And the view… honestly, it’s breathtaking. Waking up to those mountains was the highlight of the trip. The customer service was very friendly, and the breakfast was great—lots of variety and everything tasted fresh. The only small downside is that the lift is a bit tiny, but it’s not a big issue at all.

Choose Hotel Kruez & Post if visiting this region and you will not regret it! We had the pleasure of staying at Hotel Kreuz & Post twice - 5 nights in July 2024 and 7 nights in August 2025. The hotel is very clean and extremely well situated, just a short walk from the Grindelwald train station, even manageable with luggage. The hotel has its own restaurant with a wide variety of choices, and our stays included breakfast, which was an excellent way to start the day. On our most recent trip we originally wanted to stay 9 consecutive nights, but since 2 nights were fully booked, the staff kindly worked with us, so we stayed 2 nights first and then returned for 5 more nights. To our surprise and delight, the hotel upgraded both our rooms to the panoramic suites for the last 5 days – a generous gesture that our family truly appreciated. If you have the opportunity to book these suites, I highly recommend them. On top of that, the team was incredibly helpful and accommodating, even assisting me when I had made an error with our booking dates. Every staff member we interacted with was warm, professional, and eager to make our stay comfortable. Overall, Hotel Kreuz & Post has become a special place for us in Grindelwald. We look forward to returning and highly recommend it to anyone visiting the region. I also believe that they are in the process of having self-serve laundry installed at the lower level of the hotel, which believe me is fantastic amenity. Cheers! Deb

This restaurant was one of our favorites in Grindelwald. It had a warm and cozy atmosphere, great service, and delicious food. They were not too busy when we were there in early October, so we were able to have a relaxing dinner after hiking all day. Pretty expensive, but comparable to other restaurants in the area.

Hotel Kreuz & Post has a nice covered patio. They gave quick, friendly service. The menu was a simple three pages with many attractive offerings, making the choice easy. We chose "Nüsslisalat mit sautierten Steinpilzen und Grindelwalder Hobelkäse" Spänen" translated to "Lamb's lettuce salad with fried cap mushrooms and Grindelwald cheese shavings" And 'Grindelwalder Älplermagronen mit Käse, Rahm, Schinken und karamelisierten Zwiebeln (altes Familienrezept)" Translated to "Grindelwald MAC N CHEESE macaroni with cheese, cream, ham and caramelized onions (old family recipe)" And excellent tomato soup.

Our best meal in grindlewald serving swiss mountain food and large portions. We had the rosti with mushroom sauce and alpine mac'cheese with speck. Nice atmosphere and friendly folks. Busy so reservation recommended.

Overpriced, low quality food, very slow service. I ordered spaghetti with meat sauce (which I thought you couldn't mess up) but I was given a large plate of noodles with a small scoop of meat sauce in the middle. I ate lots of dry noodles for a price much higher than what I'd buy at the grocery store.

Lucked into this restaurant. The menu had a good variety and the quality of the chicken, pasta and salad were good. Service was good, drinks were reasonable. I recommend for a casual dinner.

I only ate here and did not stay, but I came here for a morningtime coffee and croissant(s) before heading up to First. The food was great and the service was quick and attentive, and the waitress was sweet enough to give me some tips on the trails I was considering for that day. I got a sandwich to go for the day, and it really hit the spot out on the trail to Grosse Scheidigg! They ran a special for a cheap coffee and sandwich for (I think) about 8 CHF - definitely a deal in pricy Switzerland! The hotel itself is excellently located near the train station. They do have free wifi for guests if you need it.

I was really impressed with the service here when compared to similar hotels back in the US. We arrived early and the friendly front desk staff stored our bags. Then we showed up later in the day after our hike, they had already placed the luggage in the room. The next morning, I embarrassingly showed up late to breakfast, yet they help assemble an entire tray for me and carried it for me back to my room! Top notch service! Extremely friendly staff! I loved my one night here. Well worth the price.

Wonderful hotel with great food, helpful staff and very good location. We will come back!!!