colinp34
Google
Really frustrated we ended up in a room not in the main hotel, we were not informed this was the case when we booked, if we had been we would have cancelled. Very dark and small, the room went straight onto the street, above the kitchen so noisy till late, mould on the bathroom ceiling. When we queried the fact we were not in the hotel, we were told we should of had a message to tell us this, we didn’t receive this, no apology, just that all the other rooms were booked a year ago? Odd explanation, no reaction to us stating there was mould on the bathroom ceiling, just carried on charging us the tourist tax. It’s a pity, as it’s in a good position and the rest of the hotel looks nice.