Hotel Riu Montego Bay

The food was great. The night life at the in house club was great the DJ played a variety of music. The service was wonderful. The entertainment was unbelievably excellent. We had a oceanfront view and it was excellent. The staff was so friendly. I enjoyed each and every day that we stayed at the resort. The jerk chicken by the pool was so good we had to go back for seconds 😋. I will definitely be coming back for a longer stay next time.

This is my second time booking with Riu and coming solo. I absolutely loved it. The staff are great, the food/drinks were decent, my ocean view was amazing and my room was clean. I gave the room 4 stars because I did come back late one night and there was a roach in my bathroom, but I called and the staff handled it quickly and cleaned the room. I felt safe while I was there and had a great time! The taxi service was also great as I did leave to go try food off the resort but it was still a great experience!

Great hotel and staff very friendly and hardworking. They need to change the process for ordering wine that isn’t included in the all inclusive package. We ordered a number of times and each time had to wait a ridiculous amount of time to receive the bottle. Quite often we’d eaten our meal by the time it arrived. Airplanes fly low above you on a regular basis as it’s not far from the airport but that didn’t bother us too much. The private beach is fabulous and there are a number of pools so not too difficult to get a sunbed. Entertainment is good. The neon night was great fun. The place is spotless and staff are constantly cleaning and clearing. I would definitely stay here again

From the start of my visit we enjoyed the drinks offered as we arrived and warm welcome. Key cards were given swiftly. Our room was adjusted because the desk clerk saw I was pregnant and offered a room on ground level. Love that. The only down fall was our queen or king bed was two double beds pushed together and we were told you don’t have to reserve for the restaurant on two different occasions and learned that wasn’t true so we didn’t get to book the restaurants that needed reservations. We enjoyed the festivities by the pool and entertainment staff were very genuine. Shout out to Susie Q and Allison for entertainment and looking out. Shout out to Lamar in Rose Hall for looking out for us breakfast and lunch. Great advertisement for parties each night and the energy is like no other. I would ask more about excursions that are less active for those looking to explore the island.

I visited June 2025! It did not disappoint. I had the best time of my life! Plenty of entertainment. Weather was amazing! Foods and drinks were lovely too! The staff were all lovely. I did visit with a friend who has family who live over there so we were able to leave the resort and explore the real Jamaica!

Considering the area had been through a hurricane a few months ago you would never guess it by looking at the condition of this property. The property next door? Yeah, it looked in bad shape. No complaints with the staff or the food. Plenty of beach/pool chairs available, but limited for the ones in the shade where I prefer to sit. The ocean view room had a great view, but had some issues. The "restocker" never seemed to refill the pop cans in the fridge. The ice container had garbage in it and because no liner was provided we could not use it to get ice. The glasses provided do not fit easily under the liquor dispenser (too tall) so we had to use the coffee cups for mixed drinks. The the biggest issue- the room, after being away for a few hours, always had a slight smell of pot when we walked in. Even some of our travelling companions mentioned this when they came into our room. I know the person(s) next door was smoking pot out on their deck (yes, I know it is probably legal to do so), causing me to go back inside because it was making me feel ill. If they were smoking in their room, was the smoke permeating through the walls? Would I go back? Sure, other than the room issues it was a great stay.

Hotel is nice and close to the airport. Rooms are decent, clean and well Maintained. Staff is helpful and friendly. Food is decent, not anywhere near 5 star however there is plenty of options. Beach is nice and clean. Drinks are plentiful and tasty Waterpark only had 3 slides running while we were there-we were here just after they reopened after a massive hurricane so not everything was back to normal, the island was still in recovery mode. Would return Weather is amazing in Jamaica

Just back from Riu, Montego Bay. We had a great time and the weather was kind to us. The buffet food was lovely with lots of choice each day. Pepe's was good for a lunchtime snack. Didn't like the food at the steakhouse or the Chinese. The majority of the staff were great. Entertainment staff were happy in their work, full of life and interacting well with the guests. The only thing I can complain about is people smoking weed, we don't smoke and the smell from that is awful and to have that smell constantly is not very nice. There was only one occasion where security told the people in the next room to us to stop smoking on the balcony. I totally understand it is hard to monitor and this is my opinion only.