Hotel Riu Palace Macao

Me and my husband have been to many resorts in punta cana. This resort is on the smaller side but ihas everything you need. You can always walk to it's surrounding sister properties if you choose. The location is great. Not too far from the airport and beautiful beach! I thought the restaurants and buffets were great. Many options and always something available. The 24 hour sports bar providing drinks and snacks is very convenient. The property as a whole is very well kept and clean. The Waterpark and themed pool parties located within the riu complex are a great bonus. For the most part, the nightly entertainment is average for an all inclusive resort in punta cana. The staff is very friendly and accommodating. We had a wonderful week and will be returning next year!!

The resort as a whole was fantastic. The staff was friendly and helpful. The food was delicious with a large variety of options to choose from. Pool was very nice, beach area was very nice and the staff was very motivational in getting people to join activities and have fun. The only issue I had was the room. Compared to the pictures online, the room was very disappointing. Of course, not too much time was spent in the room itself, however it felt cheap and plain. The room was decently cleaned however it smelled of moist and moldy.

Finally had our honeymoon (waited 15 years 😂) and it couldn't have been in a more wonderful place! Everything was perfect. The rooms were beautiful and cleaned daily. Fridge ALWAYS stocked. Food was great, staff was friendly and engaging. Didn't need a reservation for any of the restaurants on site which was a nice change. Pools were clean and the beach was beautifully kept. Not the first RIU resort we've stayed at, but was definitely my favorite. Cannot wait to go back!

Just returned home from Riu Palace.|In our opinion this is the best way to do an all inclusive holiday. |Not having to prebook the restaurants is a great improvement.|We tried Asian, Italian and the Steak restaurant and were all great with |Pre drinks at Joes bar.|The buffet restaurant also had everything we needed. |We enjoyed coffee, cake and croissants at the coffee shop.|Because we were in the Palace we could go to all the hotels in the resort so could always have a change of scenery if needed. |The other hotels were also great, the food court at Bavaro is worth a visit.|Thank you to the man on the Omelette station, he made the perfect Omelettes.|Juanna round the pool really looked after us.|We had great service at the Cuban Bar from Natalia.|All the staff were brilliant but didn't get everyone's name.|We've never experienced anything like the Riu Parties... they are fabulous.|The weather was perfect everyday.|We took an Uber to some beach bars and had a great time at Papaya Bar and  Onnos bar.|We had room 4021 and yes we did have pigeons on balcony but not enough to bother us.|Room cleaning was first class.|Our friends were given room 2091 and this had terrible damp issues but were moved the next day so this was resolved.|The only thing I would add to the hotel is a beach bar like the one at the nearby Iberostar hotel.|We will definitely return to The Palace.

Hotel was one of the best hotels we have stayed in and worth it's 5 stars. Hotel was clean and tidy, bars and restaurants were never over crowded and never any problems with getting sunbeds. You also had a great beach to use and walk to the other Rui hotels to use the splash world pools and late discotheque. Staff were friendly and cleaners were working continuously, never had problems with not tipping staff like the Americans did which had come up on other reviews. Would recommend to anyone to stay and we will hopefully be returning.

Beautiful newly remodeled resort is so very well kept, always someone cleaning somewhere. Staff is fun, attentive, and always happy. The entertainment team will keep you dancing, exercising in the pool, and having a great time. David was fun and full of energy! Food was good with so many choices. The place is the perfect size, not to big and not to small with great pools and ocean beach where you can lounge in the sun or under a palm tree. This was our second time, we just love the place!

Beautiful location excellent hotel,very clean.The service is fantastic in the bars and the coffee shop especially from Adonis and colleague for the coffee every morning. It is hit and miss in the Buffet Restaurant depending on who serves you as some seem as they dont really want to serve you if you are English. The chefs cooking the omelette every morning are very friendly and helpful. I would definitely recommend a visit as overall we had a fantastic holiday 😀 😊

Stayed 6 days at this resort and we enjoyed everything but the pool closing so early. I am a water person and would have loved to hear the music go a little later at an adult only resort. The food was good at the buffet and the 2 other restaurants I visited. The sports bar was a great place to meet up with our group and relax. Shakira was a great barmaid and was the kid of the party everyone loved to see. Rooms were clean as were the grounds and the staff was friendly and attentive to our needs daily. 2 ladies in our group had an issue in the room and it was fixed within the hour so I have to give high mark for service just off that alone. I would stay here again no questions asked and the price point was great as well.