Hotel Riu Palace Mauritius

We stayed for two nights and were very satisfied with the service throughout our stay. All of the staff were friendly, and I’d especially like to give extra praise to the employees working at the pool bar. Thanks to them, we were able to enjoy a truly relaxing and enjoyable time. The buffet was decent, although the daily menu was quite similar each day. That said, there was still a wide variety of food options, and the beverage service was very good. One evening, we made a reservation at one of the restaurants, and the different atmosphere made it a very enjoyable and satisfying dining experience. We also loved spending our evenings watching the nightly performances. Although we didn’t get a chance to visit it, the fact that there is a 24-hour sports bar is very appealing. The selection of alcoholic beverages was excellent, allowing us to enjoy a wide variety during our stay.

Two years in a row visiting this property and I am wowed by the improvements. Things were good last year but they are 10x better this year. All of the staff are exemplary and seem to genuinely like working on the property. The bellman and front desk of a property are the first line and the front desk staff at Riu Palace are personality stars, especially Gérald and Benedict. I believe the biggest improvement was in the dining. The flavor of everything has improved significantly. I looked forward to going to every meal in the main dining area. I dont even waste my time getting reservations at the specialty restaurants. Im sure they are still good but the buffet option are just yum yum yum. Particularly their dim sum, ramen, sushi, and Poke bowls created by Ronaldo Cletus 10x better than last year. I ran into ecutive chef Gujan from Sri Lanka and had to applaud him for what he is doing. I had no idea there was a Riu in Sri Lanka. I will be looking it up now. Thank you for another superb trip.

Overall, the stay was okay, but the price–performance ratio was absolutely not acceptable. Paying over €300 for one night is far too much for what is offered. The food was tasty, which is one of the few positive aspects. Unfortunately, the organization and management are a complete disaster. I had to wait two full days before toothpaste was finally brought to my room. When I called to ask about it, I was laughed at on the phone and told that there was no toothpaste available anymore. The problems continue at check-in: you can expect to wait more than one hour for your luggage to arrive in the room. If you want to shower immediately after arrival, I strongly recommend taking your luggage with you during check-in. Overall, it feels like the staff is overwhelmed, which results in poor service and an unpleasant experience. For this price, I expected much better organization and professionalism.

Hotel and grounds are well maintained to a high standard. Rooms were cleaned very well. Staff were very attentive and the New Year's Eve Gala Dinner was a feast with a wide variety of food and drinks. Thank you to the Chef(s) they went all out. The only negative, no fireworks to bring in the New Year. Thank you to the Managers for agreeing to a late checkout free of charge, this was much appreciated as we had a night flight, so could spend more time at the beach. Hotel is quite remote from shops etc. so had to rely on transport. Stayed in the Adults only section, could do more entertainment in the adults only section although did have live bands in the evening which was enjoyable to listen to and the New Year's Eve DJ on the adults section was fantastic, had a great night.

Excellent vacation! I was here with a group of 27 people. We had a blast! Special shout out to Gayan the Executive Chef for his vision in providing an excellent new menu and delicious food. Also to Kavish in the bars who made our group very happy! Nafisat and Sneha in the dining room who was also pleasant and knew our nightly drink requests plus Gerald at the front desk who always had a song in his heart! Coming back again in 2026!

Stayed here all inclusiveu at the end of November 2025. A modern well appointed and very clean hotel. The staff are plentiful and very courteous. Modern nicely decorated rooms with balcony and large screen tv. The food choices are excellent and the inclusive alcoholic drink selection includes the likes of Johnnie Walker, Beefeater etc. Tea and coffee, cakes and biscuits always available at the reception area coffee bar. The main hotel bar has evening entertainment from singer guitarists and a non professional DJ, however it was disappointing that the entertainment in this area finishes at 9:30pm. The free WiFi in the hotel area was excellent but I was not able to get this on the beach in front of the hotel. No shortage of sunbeds and parasols on the beach.

Hotel is set in a stunning location, the food choices are very good. We stayed over Xmas and new year and the gala dinners were exceptional. All the bars and restaurants are very good, clean and serve great food and premium drinks. All of the staff from servers to housekeeping and gardeners are hard working, cheerful and always eager to offer greetings. I recommend this hotel to anyone looking for something excellent, set in a stunning location

We had a great time at this hotel for a 2 week holiday in Oct 2025. The hotel is spotlessly clean and food is really good. All the staff are friendly and happy to help, so a big thank you to all of them who contributed to our holiday. The rooms are a good size, but slightly disappointed that there was no spirit dispenser in the minibar as usually found in other Riu Palace. A La carte restaurants are difficult to book - it was about 5 days to get in one, so if you’re on a short vacation, you would need to book them early. Food and service are great though. The pool is quiet and plenty of Sunbeds to choose. Guests do reserve, but you don’t really need to. The beach is very windy so you need to be a beach lover to go there every day. I would like to see some separation in the sea to protect swimmers as there are numerous windsurfers etc coming right to the shore, so some protection is needed. I appreciate that there are many water sport guests at this hotel, so they should be given somewhere to launch too. Slightly disappointed that there was some evidence of building materials (tiles / blocks) still on the beach from the demolition / construction process, so it would be nice to see this cleaned up. We did the under waterfall helicopter with Air Mauritius from the airport - it was amazing. Can book this with the hotel rep. Overall a great time was had, so thank you to the Riu team.