Y5694INwilliamw
Google
Disappointed and Deceived – Not Worth the Hype||I rarely leave reviews, but I felt compelled to share my experience to help future travelers avoid the same disappointment. We stayed at the Riu Hotel in the Bahamas, and unfortunately, it fell far below expectations in almost every category.||Let’s start with the rooms: dated, worn-out furniture, uncomfortable felt blankets, and a weak air conditioning system that barely works in the Bahamian heat. The phones in the room don’t work, and room service is practically nonexistent—it took over an hour just to get a simple request like an extra pillow.||There is zero ambiance when you arrive—no welcome drink, no cold towel, no music, no visual appeal in the lobby, and worst of all, no gift shop or spa. The entire entrance experience feels like an afterthought.||The hallways and overall decor are visibly tired and lack any charm or elegance. There’s no energy or character that you’d expect from a Caribbean resort. Even the staff, while somewhat friendly, didn’t go above and beyond in any way to make guests feel special or seen.||The pool area is cramped and small, with no umbrellas for shade, and guests are practically sitting on top of each other. The beach is no better—also small, crowded, and lacking atmosphere. If you’re hoping for nighttime entertainment or a lively resort vibe, prepare to be underwhelmed. There is only one small area with live music or any type of scene, and unless you grab a chair hours in advance, you’re out of luck.||Finally, let’s talk about the food—bland, repetitive, and uninspiring. Not what you’d expect at an all-inclusive resort that’s marketed as upscale.||Worst of all, the online photos are completely misleading. What you see is not what you get. Everything appears luxurious in the pictures, but in person, it’s clear that the resort is in serious need of updates and better service standards.||Sadly, this was a major letdown. If you’re considering the Riu in the Bahamas, I would highly recommend looking elsewhere unless drastic changes are made.||We checked out after day one into a new resort