Hotel Riu Palace Paradise Island

I came here for my birthday w/ 3 friends 11/11-11/14..upon arrival at 3:30pm our room was not ready so we enjoyed lunch. Room was barely ready an hour later. We went up to our room and the toilet seat was broken and later discovered the air didn't work. So glad the weather was on the cooler side. The air didn't get fixed before we left, we had to open the doors from time to time to cool off. And while sitting by the pool, a rat came out the bushes & grabbed a piece of chicken off the plate. The resort is adult only which I thought would be great but its more for the older crowd. I thought RIU was known for being the "party place 🤔 " this one didn't even have a dj.. The resort is small and we could not even get reservations for any of the "fine dining". They told us they were all book when we arrived & had to constantly check for cancelations. SMDH! The resort is all-inclusive which is good but if you spend your money here, I think they should at least accommodate new guess with opportunities to receive fine dining. Also they gave us a code to use our resort credit online but they were invalid because they belonged to someone else. I personally would not want to stay here again nor would I recommend this as a travel agent. People deserve to enjoy their stay!

We enjoyed our time at the Riu. Food in all of the restaurants was good - some meals better than others. James in Krystal was our favorite as he went out of his way to accommodate us. The entertainment staff did a great job during the day and at their nightly shows. If it weren’t for them, there would be nothing to do. The beach and pool bar were terrific. Hugh, the bartender at the bar, was fantastic.after the shows in the bar, there would be a DJ which played fun music. The hotel was decorated nicely. The rooms were just okay. Nothing spectacular about them. . Overall, the price paid was worth it for the hotel.

I love all RIU resorts. What makes this one stand out is that it’s adults only. Another thing that I like about this RIU is that it’s all in one building. I travel with two aunts who are 81 and 78. They both have mobility issues and it’s such a relief to have all the restaurants and activities in one location. Other RIU’s, as beautiful as they are, have multiple buildings where the pool, beach or spa can be a half mile or more walk. To shout out the staff: Front desk warm and friendly Sports bar - Marco makes the best early risers coffee. Buffet - Shaddy, Alphonso, Miguel, Tia offered great service and remembered what we liked to drink. When we returned with our food, our favorite drinks were waiting for us. Lastly, the one thing this RIU doesn’t offer, but others do, is a white party. This is not a criticism, my aunts and I made our own. 😂It’s my second time to visit and I will return. LOVE, LOVE, LOVE RIUs and the Bahamas.

I loved the Bahamas, the island the culture it was amazing. The Riu was a disappointment. The front desk were really rude at check in. Make sure they put your bracelet on tight enough the first time. They said they gave us a free upgrade, I think it was a downgrade. Shout out to Agatha in service at the buffet she is awesome and Frank in security who was a great help. I wish they had more stuff going on outdoors in the evening. It is so beautiful and warm , who wants to be inside. Also there was an incident and the staff really did not know how to react, it were guests at the resort who took charge and saved a life. The food in the buffet was extremely salty and very dry, not a great selection everything was recycled from the meal before, seafood was lacking. The specialty restaurants, well you reserve and most of the restaurant is empty. We asked if we could get in to the steakhouse and we're told no cancelations, he was very rude, so we went to the Japanese where we were told if they don't show up after 15 mins of their reservation we can be seated, and we were but the food was a let down. We tried all the specialty restaurants, the Krystal was the better of them. I would not go back to a Riu resort

Long before arriving I specified room accomadations.We arrived and were told our room would be on the 3rd floor . They then asked if I wanted to upgrade for 100.00 for a higher floor and nice view they gave us a room on the 11 th fl. Directly in front of us was this ! (See photo) . The buffets were very good but forget the specialty restaurants . It takes 2 days in advance to get in and the choices were terrible . Dare to ask for a side dish you won’t get one . Eating buffet 3 meals is not what I want on vaca . Most of the staff was helpful unfortunately not at the front desk . Rooms were very clean and pools beautiful . Drinks good . Entertainment not worth staying up for . What was nice was the club was open 24 hrs . Disappointing.

Great experience here with my husband for our 10th anniversary last week. This was our first all-inclusive resort experience. We loved it! It was such a relaxing week with amazing beach/ocean view, good drinks, excellent service, and delicious food. The only con that I found was I wished they kept the pool area open longer or had evening activities on the pool deck, but I understand this may be due to staffing restrictions. Otherwise, it was amazing!

I highly Do not recommend resort. I arrived today 10/26/2025 for my birthday celebration, Tori who was very helpful informed me how to reserve dinner reservations. I download the app for every restaurant besides the Buffett with no availability, not for 10/26, the after or the day after that. I wanted to make sure that was accurate which I was informed is. They only allow a certain amount of people per day. So keep that in mind. I was advised to see if the manager Desmond could accommodate me. He told me I needed to come back at 8:30 when there were seats available. So that tells me they accommodate a certain amount of people being that it’s “all inclusive” so keep in mind you might not be able to eat at any restaurant during your stay.. I do not recommend. Pay a little more for Sandals, or Atlantis. Very disheartening on my birthday there’s only buffet food available. Which isn’t that great unfortunately.

Food was decent. Almost impossible to get a reservation at any of the restaurants unless you get up super early, but the buffet was great. Service was amazing and everyone was so friendly. The rooms were really outdated and definitely need some TLC. The phone didn’t work. Neither did the safe. The entertainment at night wasn’t the best but sports bar was really fun. Entertainment at the pool was excellent and bartenders were awesome. Beaches were super clean and gorgeous, only steps away from the bar. Drinks were delicious and they had something for everyone. I love how small the resort is because it’s super easy to navigate. Our room had plenty of beer, water and liquor you pour yourself. I normally get an upset stomach when I travel but I was totally fine the whole trip. This Riu is so close to Atlantis too which we went and visited. Would definitely go back again in the future.