Hotel Riu Palace Paradise Island

We loved everything about our stay here. Staff is very warm and friendly, professional, and accommodating. The cuisine was excellent. Cleanliness was certainly on point. Entertainment was delightful. Absolutely stunning ocean side location. If your concerns are about the furniture (which I’ll admit could use some updating, but still not that serious) and not your overall enjoyment, then this is simply not the place for you. But if you’re coming for a good time, then you’ll have a fabulous time. Thank you for a lovely vacation.

Me and a friend stayed at the RIU Palace hotel Bahamas and loved every second of it! ||The staff on arrival were friendly and offered us complimentary champagne. Once we headed to the room we had a Junior Suite with an ocean view with two small double beds which was very spacious and stunning views. Nothing was wrong at all with our room. ||The food in the hotel was incredible although booking the restaurants was a bit difficult. The buffet was amazing all the food you could think of was there so you can’t go wrong and that goes for breakfast, lunch and dinner too. Some days we would have excursions and wouldn’t get back till late evening so it was nice to know that we had the buffet to go to. ||The staff at the Hotel were just amazing couldn’t have ask for better staff at the RIU Palace. Day or night they would always have a smile on their faces when greeted. Even bar staff were always a laugh at the pool bar and inside bar. The drinks they made were really good and such a good drinks menu to choose from. ||All together I would recommend this RIU Palace Hotel in Bahamas to anyone never a dull moment!

Took our first trip to the Bahamas and stayed at the Hotel RIU on paradise island. The customer service was outstanding, and made us feel completely relaxed. While I do t feel the buffets were up to par, it was below average as the food was either over cooked or out of temperatures to be appetizing. The drinks were great and kept on flowing. Not enough beer choices, but I think that's an island issue.They did have a beautiful beach and the pool was nice. The room service food was stale, so order if you have no other choices. My biggest bit of advice is to make sure you bring alot of smaller denomination bills for tips. Dropping a 20 for every interaction can be extremely expensive. Some staff deserved a 20, while others would be worth a 5 or 10. Keep in mind that gratuity and VAT is included on almost every expense anyway. The hotel definitely needs a refresh for what they charge, but overall a 7 out of 10 star rating.

Great girls trip! My second time here. We come back because the resort is SO clean and all of the staff are so helpful and friendly. Love, love, love the great coffee avaialble 24 hours a day! (No hunting for a Starbucks). Food is good. Liquor included. No little kids screaming. Lots of activities...but hey.....just standing in the crystal clear warm water watching the fish swim by was how we spent the majority of the days :-).

Our stay at the Riu was absolutely spectacular in every way. The people who work at this resort are truly exceptional - so kind, welcoming, and accommodating. They made us feel like family from the moment we arrived, and I’ll genuinely miss all the wonderful people we met along the way. We were celebrating our honeymoon, and the staff went above and beyond to make it unforgettable. They decorated our room beautifully and even surprised us with a thoughtful card and gift. Throughout our stay, they were always there to help with anything we needed - always with a smile! A special shoutout to Romell and Michael, who were incredibly friendly, helpful, and made our experience even more special. Beyond the amazing staff, the food was phenomenal. Whether dining at the buffet or one of the four elegant à la carte restaurants, every meal was delicious and beautifully prepared. The resort’s location is another major highlight. Everything on Paradise Island is within easy walking distance (just about 10 minutes), and the proximity to Atlantis adds a fun option for exploring nearby attractions. We also loved the smaller size and adults-only atmosphere of the Riu - it made the experience feel more intimate and relaxed. We met so many lovely people and never felt overwhelmed, unlike some of the much larger resorts nearby. I’m so grateful for the entire experience. The Riu exceeded all our expectations, and I will definitely be returning. Highly recommend this resort - you won’t be disappointed!

A Complete Letdown* I urge everyone considering Riu Bahamas to **stay away** if you value your time, money, and vacation experience. **Food & Dining** * The buffet was *terrible* every single day and every single meal. Even the fruit wasn’t fresh 🫤. * Couldn’t make reservations at the specialty restaurants for two nights after arrival. * When we finally did get in, the food took over an hour to arrive — and it was not worth the wait. **Rooms & Facilities** * The room was so basic it felt like a cheap roadside motel, not a resort. * Air conditioning didn’t work upon arrival. * Phones didn’t work, so there was no way to call for room service or basic needs — I had to walk downstairs for everything. * The “room service menu” was laughable — just cold cut sandwiches. **Drinks & Service** * Drinks were awful — always lukewarm and so weak you never even felt a buzz no matter how many you had. * Staff was sarcastic, blunt, and generally unhelpful. Not once did I feel welcome. **Spa & Amenities** * The “spa” was nothing like a spa. * Jacuzzi was broken. * Sauna looked unsafe, more like a death trap. * There were no amenities beyond a massage option. **Overall Vibe** * This resort was so lackluster that we ended up leaving daily just to actually enjoy our trip. * Downtown Nassau was amazing — we jet skied, explored the Fish Fry, enjoyed local food, and even rented a jeep to cruise the island. That was the real highlight, not Riu. * I’m used to luxury stays, and this wasn’t even average. Honestly, I’m not being dramatic — it was *that bad*. **Pros (the very few):** * Smooth check-in process. * The beach itself was beautiful and offered fun activities. **Final Word:** If you’re looking for a true vacation experience, skip Riu Bahamas. Save your money and enjoy the local gems instead. This resort does not live up to the hype in

Return trip to this hotel as we feel it is a tremendous value for the dollar, and everything is SO clean. Staff everywhere constantly cleaning. And every staff member was helpful, friendly and polite. Food ranges from good to very good. Better than most all inclusives. Lovely pool, beautiful beach. Our favorite perk: Excellent coffee available 24 hrs a day in the lobby or the bar. No hunting for a Starbucks, yay!

When we first arrived the Check in line took forever once we got up to the room it was not the one we had booked the room was facing the front lot and you could barely see out the window cause it was so dirty. We went back down to complain and they said they could down grade us to a room with a balcony which makes nonsense cause the balcony was a way better room facing the pool and ocean. Pool bar is horrible. The staff seem to just have an angry look on their faces all the time like we are inconveniencing them when asking for a drink. The bar also has a very bad smell coming from behind the counter. The calypso wasn’t too much nor were the staff. Forget about making reservations cause there just isn’t enough seats. Front desk says you need to reserve your table well in advance or try showing up to see if there were cancelations. We found ourselves going to Atlantis for better drinks and better atmosphere. Would never recommend this place to anyone. Worst vacation ever !!!!!