Julia Moore
Google
We absolutely loved our stay at Hotel Riva! The staff, especially dear Anna, were super friendly and really went out of their way to welcome us. Anna arranged everything that we requested and more with a friendly smile and clear passion for hospitality. Thanks to her, we first got a free upgrade to a room with a sea view, which was truly the highlight of our stay! We enjoyed the balcony and waking up every morning to the sound of the ocean. Not only was Anna helpful when we requested it, but she was pro-active in her attentiveness. For example, on our last day, we had requested a late check out at 11:00, and around 10:00 she called up to our room to let us know we could take our time and check out at 11:30 if needed. It was this kind of attention to guests that really sets Anna apart - what a star!
The room was clean, the bed was comfortable, and the convenience of being right on the beach was great. The breakfast had lots of options including almond milk available for those of us who are vegan/lactose-intolerant. Though sadly the chia seed pudding wad with cow’s milk. The guy who manages the restaurant/breakfast was also extremely friendly and helped my boyfriend bring coffees up to our balcony one morning. We really appreciated that extra touch of hospitality!
Sun beds on Riva’s private beach cost €15 for the whole day, or free after 5pm. On days that we were busy during the day, it was nice to just come later and have a drink. Also, the guys waiting the sun bed area were very friendly and attentive, and not pushy at all.
We enjoyed the kindness of the staff and highly recommend staying here! There was nothing that would make us rate our stay less than 5 stars, but we do have a few pointers for Hotel Riva and future guests.
If you’re coming by car, the road to get to the hotel isn’t clearly marked on Google maps and it took us a bit of searching to find a small side road leading to the hotel. There were no signs from the main road, which made it a bit tricky. We would recommend that Hotel Riva put at least a small sign pointing visitors who come by car to the side road where they can enter.
Additionally, I got a massage in my room, but personally cannot recommend it. I didn’t feel that the masseuse was very professional and it seemed like he was bored the whole time. I didn’t truly get to relax, which not exactly what you want during a massage. That was the only disappointing thing about our stay.
Lastly, during the high season, it’s a bit noisy on some evenings. Sunday was very quiet but Saturday night was bustling and our window was right above the promenade. It wasn’t an issue for us, but good to note if you are visiting during the high season and are concerned about noise. Some earplugs solved it for us.