Hotel Rivage Sorrento

Our last stop on our road trip. |The cost of this hotel was one of the cheaper options in Sorrento.|Breakfast was very good, pool area clean, lovely views and nice pool too.|Very good location to explore Sorrento - lots of bars, restaurants and shops. The staff were all friendly and helpful. |The hotel sorted out the car parking - we literally left it in the middle of the car park and they took it offsite. We did think 25 euros a day was a bit steep but it wasn’t the end of the world.|The room itself was ok. Air con, fridge and a safe all good. The bed was so so uncomfortable & the bathroom needs re doing desperately. |Overall, for what we paid I would recommend staying here. |Thank you for the stay!

Overall, we had a positive stay at this hotel in Sorrento. The location is perfect — right at the end of a lively high street with fantastic restaurants within a 5-minute walk, and only 15 minutes down to the ferry port and beaches (though be prepared for some steps). The breakfasts were a real highlight, with fresh omelettes made to order and a nice selection of other options, all enjoyed with beautiful views from the breakfast area. Most of the staff were friendly, polite, and helpful throughout our stay. The rooms were fine — nothing particularly special, but clean and with excellent air conditioning which was essential in the heat. One downside was the shower, which would flood the bathroom floor every time it was used, which was frustrating. Unfortunately, our experience was soured on our final day. Our flight wasn’t until the evening, so we planned to relax by the pool and freshen up before heading to the airport. When we asked about facilities like showers and changing rooms, the hotel’s attitude completely shifted. Suddenly we were treated like an inconvenience rather than guests who had spent well over £1,000 for a stay. They insisted we had to leave the room by 11am and could only use the pool until 1pm — after which, we were left with nowhere to shower or get ready, in 33°C heat, before our flight home. When we politely raised this, the manager was incredibly rude, dismissive and argumentative, even speaking over us rather than offering any solutions or even basic courtesy. I understand that hotels don’t have to provide post-checkout facilities, but it’s the attitude and lack of basic hospitality that really disappointed us — especially for the price paid. Most hotels we’ve stayed at would at least try to be accommodating. In summary: a good hotel in a brilliant location with great breakfasts and generally nice staff — but be very cautious if you have a late flight, as you’ll essentially be kicked out and disregarded as soon as you check out. Sadly, this experience changed our overall opinion of the hotel and we wouldn’t stay here again.

Stayed here 2019 and now in June 2025. Hotel has changed for the better. The breakfast has seen a big improvement, with a small offering of omelette and fried egg and bacon, together with a large variety of continental breakfast. Rooms very adequate. Have increased the sun bathing area and carried out improvements around the pool and walk ways. Brilliant views from pool across the bay of Napels also same views from the communal balcony, where you can consume your own drinks purchased from the supermarket opposite the hotel. The most noticeable improvement comes from the staff. Extreamly helpful and friendly. Anna and her friendly colleagues could not do enough to help their customers this also included the reception staff. If I were to ever visit Surrento again, this will be my first port of call.

Great experience at this hotel|We were checked on by a very friendly young man who spoke excellent English.He continued to be most helpful throughout our trip,giving some good advice and tips.|The hotel location is close to the old town with its restaurants and shops, and is easy walking distance to the station and the port.|There is a small pool with a pleasant sun terrace overlooking the Bay of Naples .|The restaurant also has amazing views.We did not dine there but had v nice breakfasts.|The room was quite small but perfectly adequate for the two of us with a nice shower room. |Everything was clean and nicely decorated.|Would definitely recommend .

Sometimes when you travel, you just take a best guess and you never really know what you’re going to get… But honestly, we could not have stayed at a better place. The beautiful glass ambience, the friendly and smiling staff, the restaurant overlooking the sunset… The room was spotless and large. The lounge with balcony is a quiet, unexpectedly nice space with couches and lovely decor. The location is also perfect as it is just a short walk to the town center and all the shops and restaurants, so it is quieter. We absolutely loved it and cannot think of any way it would be better!

Great stay at Hotel Rivage Sorrento! Just a few minutes' walk from the central station, with clean, cozy rooms and daily cleaning. The staff was super friendly, especially during breakfast. Speaking of which — solid breakfast with a good variety. There's also a bar, a small pool to relax, and an elevator for convenience. Would definitely stay again!

We could not fault this hotel at all. Rooms are spacious and very clean, the general decor modern and tastefully furnished. The staff were very helpful, especially when I had a problem with my room safe. Breakfasts are fine and the hotel’s position is great with lovely views and easy access to the centre of Sorrento.

The hotel is beautiful, well located, and has excellent facilities. Breakfast is great, and the pool is perfect for relaxing at the end of the day. However, we had issues that significantly affected our experience. The shower in our room had very low water pressure, and even after reporting it three times, nothing was done. They didn’t even offer to move us to another room. Additionally, although we booked a double room, we were given two single beds pushed together, which kept separating. Despite the positive aspects, the lack of attention to these basic issues left us quite disappointed.

My wife and I stayed here recently for three nights while visiting Sorrento and loved it. Our hotel room was very comfortable, modern, cozy and had plenty of space, and we had a beautiful view of the bay of Naples. And that made everything that much more special. The hotel itself is sleek, modern, clean, and very polished, which was everything that you would want in a hotel while on vacation. The front desk staff are very helpful and will answer your questions if you're inquiring about restaurants, needing a car pick up, or what to do in the local area. The location is a one minute walk to the old city, which is literally right down the street and extremely accessible to get to. In the old city, you will find restaurants, tourist, souvenir shops, bars, and shopping. My wife and I only ate breakfast at the hotel restaurant Nino's, which we found to be very good. If you have celiac disease, or can only eat gluten free food, they offer gluten-free options and are very accommodating. My wife has celiac disease was very happy with the accommodations. I would recommend visiting Sorrento to anyone who wants to see Italy's Mediterranean charm for a relaxing stay. And I absolutely recommend staying at the Rivage hotel as part of that experience.

We stayed here for two nights and visited the bar multiple times for drinks and breakfast. The front desk staff were very helpful during our stay, even arranging a last-minute transfer for us to Naples. The rooms were fine and just what we were looking for as we weren't expecting to spend much time in the room. The view from the bar is excellent and the drinks and wine we had during our stay were on par with other places we had gone for drinks in Sorrento. The included breakfast was also good, a buffet with made-to-order coffees included and a few additional breakfast items you could get made-to-order (we didn't try those, just tried the buffet as we were usually in a hurry). The prices were great for what we received/experienced so I would definitely recommend!

I didn't stay, we only dined here our fist day in Sorrento. At least they serve a full plate of grilled veggies. After being in Italy for more than 4 days a much needed break from pasta was in order. This place has the views and very decent wine prices. The food is not amazing and the service subpar but those veggies and views made my day. Husbands Pizza not so great though.

If I could give it 0 stars I would. The view is beautiful, but don't be fooled. The food tasted like it was frozen and heated up. We ordered two pizzas and they both tasted worse than DiGiorno frozen pizzas. You could come enjoy a nice beer with a beautiful view. But stay away from the food.

Very nice view but the food is horrible!! We ordered 2 pizzas and we were very disappointed. Their pizzas look like frozen pizzas and it's just so disappointing and unfair. I could barely finish one piece of pizza by myself. I wouldn't recommend this place to my friends. Try other restaurants instead.