Sue S.
Yelp
We stayed at the Rival during our massive seven-leg European trip, and it was one of our favorite hotels (if not THE favorite) that we stayed at during our vacation. It is everything you think of when you think of luxury, wonderful, comfortable hotel. The hotel itself is luxurious and swanky. When you walk into the lobby, it's bright and vibrant, fun and funky without being weird. Kind of modern but classy. To be honest, we are big fans of the Kimpton Hotel chain from Hilton, which are modeled after European boutique hotels like this one. But this was the real deal.
From what I gathered, there are different color themes for the rooms but we happened to land in a purple room (my favorite color). This was likely not intentional but it was a very happy coincidence. I loved our room. The bed was lovely, the linens were comfy, the room itself was well laid-out and I loved our view of the popular little square/park just opposite the hotel. We watched people walk, play with their dogs, children play and snow fall. It was idyllic and just perfect.
The staff was always friendly and helpful, happy to play tour guide as well as host. The woman who checked us in was almost overly enthusiastic about giving us recommendations (that's a compliment).
In addition to our room itself, there was a self-serve coffee bar on the 4th floor, which made me so so so happy. It was really nice to be able to grab a coffee whenever we liked with no waiting, especially as we fought travel jetlag.
Also extremely notable, breakfast is included in your room rate and it was so good that I never wanted to eat anywhere else for breakfast. The buffet was a pretty nice breakfast buffet, and the croissants from a nearby bakery were SO good. SO flaky. And remember we had just come from a week and a half in France! I didn't say it but possibly better than the majority of croissants we we ate in France (and we ate a LOT of croissants in France). And they made small batches of French style scrambled eggs, which just were so good and so much better than most buffet eggs. I seriously just wanted to eat breakfast there and drink coffee. Also notable, there is a small little menu full of other delicious things you can order from the kitchen - also totally included in your room rate and the morning breakfast. The woman who runs the breakfast service (I didn't get her name of course) was wonderful and even remembered our preferences after the first morning. 5 star.
My only complaint at all was that our TV remote control was pretty gross. There was a lot of dirt and dust in the cracks (see my picture), which the internal clean freak in me thought was gross.
We would stay at the Rival again in a heartbeat. Highly recommend.