HOTEL ROCKAWAY

Unfortunately the design of the hotel excluded hot water at both the bathroom and kitchen sinks with no means to heat water to wash up or shave. Never experienced this ever in all the thousands of hotels I have stayed in. Somewhat spoilt a very good experience. Also the local roosters provided an irritating background to the idea of sleep.

Of course I got the basic room, pretty small but clean, great location and very good service.

Very nice hotel right at Zicatela, with all amenities just around the corner. Ideal for families. Excellent breakfast, helpful and nice service. *** Just beware that if you’re a light sleeper, the best rooms to choose are those around the pool. *** If you don’t mind noisy nights, then you can get a room facing the main street, where you will get a good taste of the music being played at the nearby clubs, which can be at times very loud!

The staff were very friendly and helpful especially Manuel on the front desk who helped me with a lot of things. However my room had black mould in it and several maintenance issues on arrival that I had to ask them to fix but it took quite a long time. The faucet was in the wrong place on the sink so water went everywhere. My room was extremely loud and noisy in the evening. I would not recommend to stay here even though the staff were very nice and hardworking.

Excellent location. Beautiful room ( we did upgrade ). Comfortable bed. Bathroom is gorgeous. Pool area is nice / pool isn’t large but very relaxing and refreshing. Breakfast included was average. Staff seemed pleasant for the most part. ||Debby from Canada

I fully paid 3 rooms, they confirmed it and 2 days later they said they are sold out. Really bad experience. Do not recommend.

They cancel our reservation 2 days after we completed booked and fully paid, stating they were full. Bad customer experience.

Nice hotel at Playa Zicatela. Pleasant rooms with comfortable beds and efficient aircon and WiFi. Breakfast included with good menu choice. Great swimming pools with fair priced drinks available from the bar.

Joke of a hotel, management staff were the absolute worst.. basically passports stolen manager was no where to be found until we made a scene did nothing to support don't go they are not worth it.. I had a better time with the lifeless staff at Selina then the incredibly dumb management staff here

Awesome place to stay. Really nice and accommodating staff. A/C in the room. Pools are really nice and this hotel is very clean. Really great breakfast included with our stay. Stayed here for 10 days and it was perfect. Can't recommend this place enough. Could hear some music from the clubs but that's to be expected for the location. Slept like a baby for the whole stay.