Hotel Roemer

The hotel is in a Greta spot moments walks from the park and local shops. The rooms are clean and tidy with very comfy beds. We didn't have the breakfast but it smelt amazing. The jacuzzi bath was.... Wonderful if you're staying for more than 1 night get the room with the jacuzzi and unwind with a bottle with your partner. Friendly staff and would stay again!

Absolutely fantastic service. The staff were so incredibly helpful and always greeted us with a smile. Location is perfect and the room was lovely and clean. I overheard housekeeping knocking on another door and the way she spoke was so polite and friendly we will definitely stay again! Thank you for a wonderful stay!

Hotel is in a convenient location, lots of good restaurants and bars nearby. About half an hours walk to central station but close to the museum quarter and Vondelpark. Staff are all lovely and friendly and there is the luggage store should you need it. Street is quiet. |The hotel is in desperate need of some refurbishment. It feels very tired, dirty in places and generally uncared for. Housekeeping is very late in the day so sometimes easier to go without and ask for what you need from reception. It also seems to be pot luck what facilities you get in your room - we had a mini fridge but our friends in the building opposite didn’t (but they did have a safe in their bathroom at least!). Noisy guests and thin walls but feels like it comes with the territory of the old building! |A little TLC and this could be brilliant.

Disappointed. I’ve been conflicted about writing this review as the staff were lovely and the location is excellent. However:|Myself and my friend paid extra to stay in a basement executive room for the extra room. I am not a fussy person when it comes to hotels but this one definitely was a let down. There was no mini bar/fridge which was a surprise. We had to put our milk and drinks outside to make them cold.The room itself although spacious was definitely quite grubby, floors stained, bad staining in tiles in bathroom. The coffee machine was dirty also. |Our room happened to be situated beside the room with the washing machines. Staff congregated here from 08.30 waking us each morning while they chatted loudly and had a giggle. In our 3 nights also we had no one clean our room, we went out each day early and returned around 5pm to get ready for dinner. At this time each night was when they came to clean our room. So we had no room cleaning at all, no fresh cups, towels or sheets. Bins not emptied. Teas and coffees not topped up. I have no idea why they waited until this time of the day to clean rooms when we saw others beside us being cleaned when we were leaving. All in all I wish I had booked elsewhere as a little comfort goes a long way and for two busy friends to plan such a special trip and stay in a place like this was beyond disappointing. I would not return.

The location of this hotel is perfect. It is close to the museum quarter and only a short walking distance to the Rijksmuseum and the Van Gogh museum. It is close to the airport which is only 10 stops away on a direct route and all attractions are pretty much a short walk or tram ride away. What lets this hotel down is the cleanliness. The place has real potential to be quite a nice hotel indeed but it needs work. Firstly the granite in the bathrooms is horribly stained, water marks for sure but it needs to be cleaned and sealed properly. The bath hadn’t been cleaned and had the previous occupant’s hairs clearly visible in the bottom of it. The doors of the wardrobe were covered in smears and fingerprints and there were stains on the carpet that needed attention too. We had booked an executive suite …we were given a double. The bed was very large and had a very comfortable mattress however we had one small pillow each and neither were particularly comfortable pillows. The pictures do not represent the truth I’m afraid but it wouldn’t take much for these improvements to be carried out. The breakfast was fine, not much choice but nicely cooked and perfectly adequate. The staff were very pleasant and accommodating. We didn’t complain because well we were in Amsterdam and we were chilling and mooching about however I am pretty unlikely to stay here again unless it undergoes a transformation. I’ve stayed in many places around the world.. the standards of this hotel are 3* at best… and that’s a stretch.

Location was walking distance to lots of restaurants. Our room is perfect for 2 people, we picked 2 twins bed, spacious and bed was comfortable, staff was very helpful. Our room didn’t have mini fridge but it has safe. Highly recommend this hotel.

I'm conflicted with this hotel, the location great, the building attractive, and the transport links (as in most of Amsterdam) are spot on.||||The staff I met were all friendly and helpful, and the restaurant recommendation sheet was a useful touch.||||The lounge area is generally well appointed and has an Honesty bar which was well stocked and reasonably priced. Shortly after checkin a hand-written note and voucher for a free drink were placed by the door. This was a nice touch and appreciated.||||The bed was comfortable enough, and bedding and towels were clean. Tea & Coffee were restocked by housekeeping.||||Sadly that brings me to the negatives. ||||Specific to my particular room is that the downstairs layout is such that Room17 really shouldn't be a hotel room, but should be part of the lounge area.||||The access to the room felt like I was walking through a (short) service corridor. The carpet is very worn and the floorboards scuffed up. The kitchen was left open constantly and in the morning the noise from deliveries and food prep woke me up around 5am.||||There is no privacy due to the bed being directly next to the garden window, so the curtains have to be closed whenever you are in the room and if other guests are in the garden in the evening they will keep you awake.||||Whilst the bed was comfortable, the room had twin beds but no space around or between. Just put in a double/king. The room in general was grubby and tired, it feels like it's overdue a redecoration at least 3 years. There are bloodstains & holes on the net curtains, and numerous cracks, plastered over screw holes and water stains on the wall. I understand it is an old building but things like this just look shabby. COVID was perhaps a missed chance to renovate? Simple things like the lampshade over the table being scratched up and the flex being filthy and covered in paint splashes.||||The bathroom urgently needs a deep clean & maintenance, there are stains everywhere, embedded dust in corners, and black mold growing on the grout. One handle for the shower is missing, the sink tap is leaking from the base, the smaller of the flush buttons for the toilet does not function and two lights in the bathroom also do not work.||||The whirlpool bath is a nice touch, but sounds like a jet engine taking off and is amplified by the tub, it feels as if a motor has been mounted incorrectly causing the resonance. Lighting in the bathroom is so bright that it's not a relaxing experience.

Positive: Staff was very friendly and helpful. Breakfast was excellent, location is perfect. Quiet side street near everything. Negative: If you get a room across the street the stairs into the building are steep and railing does not extend to the top. Fine for me but my 81 year old mother struggled a little. I did not ask for a different room but I am sure they would have accommodated. Negative: ""

My stay at Roemer has its highlights with brightest being their fresh breakfast buffet. Their ingredients are locally sourced from nearby farmers which you can clearly taste and appreciate. We had an issue with our door that was having lock issues. We couldn't lock our door so we called front desk and was first advised that the repairs will be fine first thing in the morning. This was obviously not an option for me so we kindly stressed that we transfer rooms. They moved us to a room that we were told needed to move again in the morning. I suppose it's the small price you pay for smaller hotels they're either limited in rooms or not always as willing to accommodate.

Our all-time favorite hotel in Europe...4 stays. Exceptional location for museums and Vondelpark. Just far enough from the throngs of tourists and still close to the central district. We love the rooms on the backside with their terraces...very peaceful and neighborhood-like (because it is in one). But, best of all are their staff! The incredibly accommodating peeps at this institution and par excellence only. We'll be back on our next foray across the pond. Hasta luego Amigos...

I enjoyed my 3 night stay at Hotel Roemer. The bed was comfy, room was spacious, shower was great, & the AC was perfect. The black tiles and counters in the bathroom can leave a white residue, but the room was clean. Hotel Roemer is in a perfect location in Amsterdam - just a two minute walk from the Leidseplein tram stop. Even if you don't purchase tram tickets, it's easy to walk to all the great sights from this hotel. The staff here is very helpful - maps, directions, ordering your 6am taxi transport to the airport... they are great!

We only stayed in Amsterdam for one night so we came to the city pretty early. The two guys at the front desk barely greeted us when we arrived. from the start it felt like we were more of a bother to the staff than appreciated hotel guest. Working at a hotel myself for a few years and in the service industry my whole life has made me very aware of details. The first thing I noticed was the state of the two guys behind the desk. They looked like the just got out of bed. Their shirts were not ironed, their nails were long and dirty and their hair was barely combed. add to that that the floor and the walls of the front desk area looked like it hadn't been properly cleaned in weeks. We were a group of nine people and had booked 6 rooms in total(some of us sharing rooms). Eventhough all the rooms were supposed to be charged on one credit card we had to do one transaction for each room. and everyone who's ever done travel expense knows how much more work this creates. Ones all of this was sorted we put our luggage away in a closet since the rooms weren't ready yet(which was totally fine). After a few hours of Amsterdam we came back to get settle in to the rooms. When we arrived at the hotel the same guy from before was still behind the counter. We asked for our luggage and he just opened the door for the closet and let us take out our own luggag, without checking that we actually took the right bags(anyone could take any bag or suitcase they wanted). Once we got our bags and the room keys we headed up to the rooms. Two of the guys got keys that didn't work, one of the females in our group got a key to a room that was already occupied. Everytime one of came down to the front desk again to ask for them to fix their mistake we got met with an attitude like we were asking them to run a marathon hungover. We overheard the manager telling his employees to charge us five euros if we asked for anything else. The rooms were of good size but not very clean. I can only properly speak for my room but that was horrible. It smelled a bit funky, the walls looked like somebody had splashed water on them, it was dusty and the drain in the shower had enough hair in it to create a nice rapunzel wig with. The only thing that almost stopped me from writing this review was the gentleman at the front desk that was working the afternoon when we left around 17.00 on the 21st of september. He was very helpful getting out luggage and event though he had a big group arriving at the same time he managed to multitask and still keep a big smile on his face and deliver great services to us and this group. Big props to this fine gentleman. You should get him to teach the rest of the staff on how to look and behave towards paying hotel guests.

Just okay- would probably not stay here again. The good: - spacious room - temperature of room! Good AC! - out of the ring, and away from too much hustle and bustle of the city, but still within walking distance of everything The okay: - bed comfort, I think beds in Europe just tend to be harder - although the rain-shower is awesome it floods the bathroom and makes a mess - same concept with the double sinks, they are both very shallow and make a mess The bad: - we were on floor -1 and we could constantly here stomping above us. It made sleeping difficult. - check in and check out- we found the woman we dealt with to be the only person in Amsterdam that was not welcoming. She was quite stern and rude.

I suggested this hotel for my work trip because I liked the location and it seemed to have good ratings. My three coworkers and I showed up at 8pm after a long flight and we're asked to fill out check-in paperwork which included our passport number (I'm not sure if the passport number was necessary?). Anyway, after 10 minutes the guy at the front desk comes back to tell us that he doesn't know how it happened but he's overbooked and doesn't have rooms for us. He calls his "sister hotel" which has only 3 rooms and asks if two of us would mind staying in the same room together. No thanks, man. I don't want to get that comfortable with people from work. Stressed, I walked around the corner to Hotel Leonardo (not affiliated with Hotel Roemer), told them my story, and then they offered me 4 hotel rooms for 100 euros cheaper per night than Roemer. Crisis averted... anyway... my comment to Hotel Roemer is that if you're going to give our hotel rooms away, you should at least call first to make sure we're coming. I would never rely on Hotel Roemer again! You should stay at Leonardo... they are cheaper, reliable, and are must more customer service focused. If someone from Roemer wants to contact me and explain what happened, I'll be happy to revise this review. Until then, the 1 star is absolutely deserved.

Loved our stay here! The staff was amazing - Oz, Jose, & Klein were so helpful and made great recommendations. We definitely felt that they wanted our stay to be wonderful. The breakfast was delicious and rooms were very clean

So disappointing.Tried via online, phone and email to make a reservation for me and my family for one weekend. Front desk said email was best for communication, sent several emails to initiate contact. Took some time for them to get back to me. 3 days back and forth via email, with me asking, can I just book a room? And then FINALLY get a hold of someone, and they have no vacancy. The frustration of it all. Back to trying to find a hotel for our trip. I certainly won't be recommending this hotel to anyone.

The service here is outstanding, everytime we passed the front desk we were greeted with a smile! The rooms are quite spacious and quiet, and the hotel itself is beautiful and very modern. Perfect location and walking distance to Central, Vondel Park, Red Light District, and all the museums. Would stay here again in a heartbeat!

If you are in Amsterdam for the museums, this puts you in easy walking distance of several majors. It isn't in the downtown immediately next to the Central Train Station like the last place we stayed, but in the first ring outside the central downtown. We'd stay here again altho it isn't perfect. So the good things were an enthusiastic AC, a bit larger room than typical ones in European cities, a decent firm mattress with duvet, nice pillows, sufficient lighting so you can adjust it to suit, a good breakfast was included (you may need to negotiate this), the area is quiet, and we felt secure with 24-hour front desk coverage and a sturdy electronic lock on our door. The not-so-good thing was the appearance of the bathroom shower which was a black marble like substance which had been stained whitish in places maybe by bleach from someone doing her hair streaks or dunno. Looked like soap stains and insufficient cleaning, but they didn't come off with a real good rub so I figure it was clean enough, but not attractive. The carpet, glass and porcelain things were spotless, so I'm satisfied with the cleanliness. The staff we interacted with were great -- cheerful and positively helpful. We'd probably do it again since we've learned our way around the side streets to get out to the main areas.