Hotel Romance

Lovely, romantic hotel in the heart of the spa district. Booked the Package Romance for my wife and me, and it was perfect! Everything was pre-arranged and very clear before our arrival, and the room looked great, too. Our whole stay was very pleasant, all of the staff was friendly (and English/German speaking, as well), the food in the restaurant was super good, and we were only a short walk from most of what Karlovy Vary has to offer for tourists. I would definitely recommend Hotel Romance, and would stay again!

Check in was easy, we reserved parking in advance with no issues. Our room was clean and comfortable. We had breakfast and dinner at the hotel and both were excellent with good choice and pleasant service. The big standout here was our massages. They were absolutely outstanding. Location was perfect making it easy to walk everywhere.

We can totally blindly advise this hotel for your holidays. We love the vibe and the down to earth approach of the staff. Where else can you find this warm welcoming at reception day and night? Not the big luxury show from the grand hotels but great to stay with kids and even our little dog. We loved it 100 % four days long.

We had a wonderful stay at Hotel Romance, perfectly located in the heart of Karlovy Vary. The rooms were a little dated but very charming and comfortable. Breakfast was very good, with plenty of options to choose from. The staff at breakfast could have been a bit more welcoming, but this was only a minor point and didn’t affect our overall experience.|Overall, a lovely hotel in a fantastic location — we would happily stay here again!

What a gem of a hotel. Reminds you of a bygone cherished era. What made our stay truly memorable was the staff - the lady at the reception ( unfortunately did not get her name but if the management is interested, we checked in at 1 PM on the 25th ) was warm, welcoming and extremely helpful and Lucas who drove us to the parking is a young, impressive lad. Rooms are great ( ours had a superb view ), the location is outstanding and everything works.

Stayed 4 nights here and thoroughly enjoyed ourselves. Excellent staff throughout our stay. Plenty of choice for breakfast. We also had a dinner there one night and a lunch, both of which were great. The hotel decor seems dated at first glance but, in hindsight, that is probably the intended vibe...old world elegance! Our accommodation was really quite spacious, very clean and with everything in excellent order. Two well functioning lifts. The perfect location to enjoy the sights of Karlovy Vary.

First, the good:||Staff was kind and professional, I have never found the reception office to be empty. ||Barely noticed the cleaning crew, but the room was cleaned consistently. The interface for interacting with staff was seamless and convenient. One person actually refused a tip until after she has cleaned my room. Odd, but admirable.||Restaurant has quality coffee machines in place of a generic pot (as is customary in the area). ||Restaurant service is top notch, I couldn’t even leave a tip under a dirty dish because those were instantly removed.||There’s two elevators and the stairs are quickly accessible.||Now, the bad:||Hotel room had two small blankets instead of a large one, which would barely be enough for one tall person, let alone a couple. We were two tall people struggling to stay covered. Reception responded that that’s the only size they have and perhaps I should consider shopping for blankets independently.||The room safe box locks and unlocks with a dedicated card. Unfortunately, there is no suitable solution for two people using the safe: you can get two cards, but only one of them will unlock the safe. Not a giant deal, but an annoying issue to face for sure. The receptionist seemed to think every card unlocks every safe, which would be baffling.||Hot water ran out quickly, but the issue was fixed the next day after notifying staff.||Parking is a bit of a walk away (a trade off for the prime location of the hotel itself) and could use a quick access elevator to the hotel proper.||All in all, I’m somewhat surprised Romance rates so highly relatively to other hotels in the area. I’ve stayed in 3 or 4 over the past decade and literally NONE of them had these issues.

Superb location, breakfast was fantastic (great choice for vegetarians). Staff super friendly and the hotel is very well maintained. Rooms are gorgeous. Good value for money and quiet at night (we had a room towards the back of the hotel although the area is generally quiet at night)