Hotel Royal Hoi An Gallery

Okay, I will make this review to be extremely honest but above all very informative… Price: Price I believe is reasonable and is very affordable. We had a king suite on the very top floor and came with a beautiful balcony view facing the rivers. Accommodation: loveee how their room can be at 16 degree Celsius and I loveee me a cold cold room. My husband was very comfortable specially for someone who’s 6’3 Location: like I said, it’s right on the river and is walking distance with all the great food and shops. Maybe everything is probably about 15-20 mins walking wise. Service: All I have to say is how honored I am to experience the “storm” and “flooding” in this hotel. The STAFF goes above and beyond and honestly if you take your time and have a decent conversation with any of them, they are soooo awesome, helpful, kindest people you’ll ever meet. I’ve never met a group of individuals who helps each other in time of need despite the heavy flooding so I am extremely grateful Room Service: idk about other ppl but I loveeeee the food that they served in their room service and their pho was delicious! Woosah Spa: my hubby and I both got the 1 hour massage and our masseuses were phenomenal! It’s clean. Well priced and very relaxing!

We had such a wonderful stay at this hotel! The location was perfect for exploring the area—whether walking or biking—and every member of the team was so kind and welcoming. Both pools were fantastic, always stocked with towels, and made for a relaxing way to spend our afternoons. The breakfast buffet offered a nice variety of options, and our room overlooking the lower pool was lovely, with excellent air conditioning. The front desk staff went above and beyond, even keeping us updated when a package we were waiting for arrived, which was so helpful. Between the prime location and the thoughtful amenities, this hotel is truly a perfect choice. We also loved that we were able to visit their sister property on the beach—it was such a nice bonus to enjoy some time by the water before returning to the city. I did notice a couple of things that could be improved. One was the bathroom door—it only stayed shut if it was locked, which wasn’t ideal. Also, while our room was absolutely lovely, I hadn’t realized there were two different color palettes. The room we stayed in featured darker red and black tones, while many of the photos online showed a brighter blue and white style, which is more my personal preference. It didn’t take away from our experience, but I thought it was worth mentioning. The hotel itself was beautiful and welcoming, and we truly enjoyed our time there.

🌟🌟🌟🌟🌟 5/5 I had such a great stay at this hotel! The place is beautiful — everything looks just as good as (or even better than!) the photos online, which is such a pleasant surprise these days. The rooms are clean, modern, and very comfortable. The service was excellent — the staff were warm, attentive, and always ready to help with anything we needed. From check-in to check-out, everything ran smoothly. Another highlight was the breakfast buffet, which is included with the room at no extra cost. It was absolutely spectacular — a wide variety of fresh and delicious options to start the day right. Overall, I couldn’t recommend this hotel more. Great location, amazing service, and truly picture-perfect just like the photos!

The service here outshines many hotels I've stayed at. The staff are helpful and kind. I had an amazing stay here for 5 nights in the Executive Suite. The pools are well kept and clean as were our rooms. The spa here named "Woosha" was also lovely, Thahn welcomed and assisted us booking our massages. She was very helpful and attentive to our needs. My masseuse was|Thao and she was amazing! The location is very convenient! Breakfast was also very tasty.

The Hotel Royal Hoi An delivers a relaxing and welcoming stay in a vibrant city. Close to the action, our experience here was delightful as we were treated to kind and helpful staff. The extensive buffet breakfast satiates in every way and be sure to enjoy a delicious Vietnamese coffee!! The bicycles provide an excellent way to travel afar, during the steamy Hoi An days and returning to the hotel for a swim in one of the two fabulous pools is a very refreshing way to relax into the evening. The rooftop bar mixes up exotic cocktails while you watch and listen to the streets below come alive! The Hotel Royal Hoi An was the perfect place to refresh and relax at the end of our time in Vietnam! Thanks to all the team for making us feel so welcome and rejuvenated!

2 adults and 1 child stayed for 3 days, and it was my first visit to Hoi An, so I thought a lot about choosing a hotel. But I think it was a really good choice. The friendly staff, clean room condition, delicious breakfast, and especially the eggs benedict were so delicious. The coffee made by the breakfast restaurant was also so delicious. The room clean service was also very satisfactory. The staff at the reception were always greeted with a smile, and the staff who opened the door on the way were very kind. When I accidentally left my key in the room, the staff kindly guided me. If you go to Hoi An next time, I plan to stay there again. This hotel made my trip more enjoyable. Thank you ^^

This is the 2nd time in Hoi An and the first time at Hotel Royal Gallery Hoi An. My husband and I had an excellent experience here! The service is impeccable, the entire staff is so kind and accommodating, the rooms are large with a great view of the river. Both pools and bars are great. Loved the cocktail experience at the rooftop pool with a live band. The hotel was in a perfect location - very close to Old Town and the night market, but far enough that it’s still quiet and serene. I also had a wonderful birthday splurge at the Woosah Spa! Got a great body scrub and lavender aroma massage with Lien. It was very relaxing and I felt silky smooth after. Lien used the perfect amount of pressure and got into all my knots (which I had lots of). Highly recommend both the hotel and spa!

Our stay at this hotel was fantastic! The check in process was smooth and reception was welcoming. The rooms were large and comfortable - very clean and well kept. The buffet breakfast was huge and had everything you could ask for. Very delicious options. The massage I had at the Woosah Spa was amazing - Thao was exceptional and I wish I had booked more massages in with her. Our only feedback would be the room service meal, which was slightly overpriced and not as tasty as we had anticipated. Overall we had a great time and look forward to returning again in the future.