Hotel Sahrai, an SLH Hotel

We had a great visit at Sahrai Hotel. Our room was very nice and the lobby and public rooms were pretty and interesting. Interesting architecture and decor! Dinners were very tasty, but the food service was not the best. It took very long for our dinners to be served on 2 of our 3 nights. However, our waiter, Ahmed, was quite good and very helpful and kind. Our breakfast waitress/server/helper every morning was Samira. She was extremely kind and so very friendly and helpful all 3 mornings!! I give her great commendations. She has been there for 10 years and is a very valuable employee!!!! Seek her out in the mornings...she will take great care of you!

Very nice hotel, with amazing views over the heart of the city. The hotel has a great rooftop bar where you can enjoy dinner and/or drinks. The rooms, lobby areas and restaurants were comfortable and beautiful. But the best part from our experience was indeed the service from Nabil. He was very helpful, professional and kind. We highly recommend this hotel.

“Vacation and luxury” The receptionist checked us in quickly, and after we confirmed our room online, they responded clearly and promptly. The housekeeping service was attentive and the explanations were clear. All the hotel staff were friendly and polite, and the housekeeping was excellent. Highly recommended.

The hotel room and service was excellent!! They accommodated our every request we had asked forEspecially the sales executive Mr Siham Afkir was very prompt and helpful alwaysThe location is off but overall the experience and quality of the hotel is very niceOnly negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.

Wonderful place, beautiful facilities, amazing employees, service excellence as it should be, really nice place, geeat food (we ate in the Italian restaurant), very good room service too. Just great hospitality. I will definitely come back to the Hotel Sahrai when returning to Fes. Thank you again for making our stay so memorable 🙏

I always have a lovely time at the Sahrai. The staff are brilliant. Such a great spot. I just wish they would stop asking for reviews every visit. Thanks always

The service at the hotel left something to be desired except for the man who checked us in at 11pm on 27/11/25, who was incredibly kind and helpful. He went above and beyond and the rest of the staff should follow his lead in terms of what great service looks like. We stayed at this hotel 2 nights at the tail end of our morroco trip and it was kind of a let down in terms of the overall service after having been to several hotels and places with amazing hospitality. Pros: -Nice rooms although a tad small -Great breakfast buffet on par with a 5 star -If you have a rental car the parking is so easy so the location worked for us although being outside the city Cons: -the area right outside the hotel is very sketchy and not good to walk anywhere even if you want to and tons of trash burning. Not in the hotels control but just be aware you need to taxi or drive if you want to leave the hotel -the restaurant service on the main floor was questionable. We had to hunt someone down to seat us and take our order and they acted like we were bothering them. Didn't give us napkins or anything and prices were really high so you expect decent service. -the outdoor pool really should be heated as it's maintained year round and is a 5star. Even rural 4 star hotels had their outdoor pool heated -everytime we asked the staff a question at the front desk they acted like we were a nuisance -they were really resistant to accommodating a 2 hour late check out even though we had a basic standard room -the service level here I would say is 4 star at best. If we didn't have a rental car I would have stayed somewhere else. -there was a letter on our bed addressed to another person and the carpet was stained and the attention to detail just wasn't there Overall this hotel wasn't bad by any means but it just did not live up to the standard or expectations they are trying to set

This place is wonderful but its the staff that makes it amazing. Particularly the restaurant staff - the lead server Ahmed makes you feel at home and takes the best care. I always have a wonderful experience because of him. Definetly go to the Moroccan restaurant, such professionals there!!