Hotel Saint-Géry

We spent a night having travelled to Brussels to watch our team in a Champions League game. We arrived early in Brussels and the hotel were great in facilitating an early check in so that we could go out and enjoy the city before the game. Location is perfect, with all of the central bars and restaurants close by and the bar adjoining the hotel was great too. Rooms were excellent, especially for the price. ||Best of all was the friendly and helpful service. The guy on reception was superb and treat us so well - a great trip and highly recommended.

Perfect location very near to the city center. This is the only positive point. Many negative points need to be mentioned: 1- The room design is very bad. Can you imagine that they are putting the bathtub in front of the bed without any private area instead of putting it in the bathroom like all other hotels. This means that any 2 people in the room who might be friends, brothers, sisters or even a man with daughter should take the shower one in front of the other person and when I requested to change the room I was told that all rooms have the same odd design. It is really something disgusting. 2- The room telephone was not working so you have to go to the reception if you need anything instead of calling them and when I requested an alternative the lady in the reception lied on me saying that this is the same problem in many other rooms which was not correct. 3- The hotel stairs are very narrow and not suitable for most of people to be used. I have to wait for the elevator otherwise the stairs may cause that I may fall down. 4- The room view was awful as if it is a cemetery. The most negative thing is that when I mentioned all these negative points to the lady in the reception she answered me "I can give you back your money and you can search another place". This phrase chocked me. I don't recommend this hotel to anyone searching for good place to stay in brussels except for the good location.

Excellent location for a Brussels vacation - literally, steps away from Grand Place! Safe area and always full of people - if you are a light sleeper you may have issues sleeping because of the noise all night from the bars and cafes. We had no issues but all 4 of us can sleep through anything LOL Easy to walk to a myriad of options for food, drinks or shopping. The staff is very friendly and they go above and beyond - and the hotel breakfast is top notch! Would highly recommend.

Not for family. Great location. The hotel staff is quite welcoming and friendly. Unfortunately, it is a the core of a party area so there were people shouting well beyond 6 am. We are not light sleepers and we could not sleep. Also, while the staff at the restaurant is very friendly, for some reason, it took them forever to serve us the food even though the restaurant was empty.

The hotel room was updated and spacious. We stayed in the Junior Suite. Our window was facing a couple of bars so it did get a little loud when we were trying to sleep. All of the staff were friendly and made us feel welcomed.

The reception is reached through the bar below; the street is crowded in good weather. I was in a room overlooking the street but i did not find it noisy with the windows shut. Considered opening the windows but i think they were locked. Bed was comfortable. Lighting took a time get used to ... too many switches. Separate toilet and washbasin. Fridge and safe in the room. Odd to have no shower cubicle but shower in bath (open to the room) was novel and most of the water stayed in the tub! Did not have breakfast as it was pricey E 18.50

Positives: The staff were friendly and helpful. The room was very clean. The location can't be beat for touring around the local sites. Negatives: If you are hoping for a restful sleep, this location is not for you unless you have earplugs. It is smack in the middle of the club district, including being on top of a very lively, noisy bar - the partying did not stop until almost 5 in the morning and it was VERY LOUD. Also, the shower is open to the rest of the room, which is very awkward, especially if you are staying with kids or non-relatives.

Paid £150 a night for this room (breakfast not included). Has to be one of the poorest rooms I've stayed in (I travel 5 times a year plus more on business). It was a combination of lots of small things that led to such a poor rating. Things didn't start well, took around 20 minutes to check in with just 2 couples in front of us. No idea why it took so long. The room itself (double room) was pretty small, not itself a deal-breaker. The biggest issue was the shower in the main room by the window. I couldn't quite believe the setup. There were blinds and a window on one side which had obviously begun to rust. The blinds couldn't be adjusted and I could see into the room adjacent above so clearly they could see into the shower. The wall had also paint flaking off. The wooden floor was obviously getting soaked too and showing signs of wear. The toilet was tiny, good luck sitting down if you're over 6 foot. The room must have been above the bins as we were woken up each night with the sound of crashing bottles. Because the blinds can't be adjusted the room is also quite light at night and early morning. To top it off we asked about breakfast in the morning and were told we should have booked the previous day which wasn't mentioned when we checked it. The TV was also very small and old. On the plus side the bed was comfortable and pillows actually good quality for a hotel. The WiFi was also very fast. It is well located for visiting the main sites in Brussels, a short walk from the Grand Place and metro links and restaurants.