Hotel Samoa del Sur

Sadly I had a bad service experience here Everything was perfect at the beginning, rooms are great and very nice location with good views Towards the end of my stay I was using the swimming pool with my family (4 people), at around 11am my family and I would step out of the swimming pool one by one taking turns to get a shower and be ready for check out (at 12md) But to my surprise they had cut off the water supply, which I immediately went to the front desk to let them know, they had me walking around the hotel asking different people to reconnect the water supply for almost an hour. Finally when the put back the water supply we went off with the original plan, anyways it was 12:05pm when my last family member stepped out of the pool. Even though we rushed to get ready asap, I warned the receptionist that we wouldn't be ready by noon to check out. At 12:30pm they knocked at the door, my last family member was dressing so we told them that we were almost ready, less than 5 minutes goes by and they knocked at the door again complaining and making upset faces, almost implying that we must had showered all together to get out of the room at noon. Is really sad that we had this experience here because before that point I was super positive about my stay there.

This would be a 4 or 5 star review if it wasn’t for the driving bass music I’m stuck listening to in my room late at night on a Tuesday. It’s only 10:30pm right now, but it didn’t even start until around 9:45pm, so my expectations of it ending anytime soon are not high. I was super happy with the property, the pool, my room, the view, the proximity to the grocery store for water, but not being able to go to sleep after a long day because clubs are thumping music kinda sucks. There are a lot of frogs on the property, iguanas & birds, so it’s nice to have all that nature around on the hotels grounds.

This place was awesome! We found it to be very clean, warm and inviting. The staff was very accommodating, clean towels and fresh made bed every day! Even animals made out of towels on our beds one day. The restaurant here was phenomenal! Eggs, rice, beans and fruit in the morning, and for dinner be sure to order the swordfish, it was the best I've ever had, I ordered it two nights in a row! Thank you for making our stay so delightful 😁😁😁

We came to golfito to buy some things in the duty free deposit. We were recommended to stay. In this hotel. We had lunch before check in and the food and service was very good. The room was clean. The bed was hard for my liking, even though my family said the bed was ok. The pillows were not good either. This hotel is a best bang for your buck. To have AC and pool for a good price.

The hotel is very good, clean and centrally located.The pool was great. The staff are all excellent, friendly and extremely helpful. There are many members of the team speaking a little English. ||The staff will help organise tours from the hotel. The restaurant was good with a reasonable selection on the menus and everything we ate was good. The breakfast which is included was the same traditional type but staff would find alternatives if they could. One member of staff especially, R alerted us to having overpaid by a large amount so we found a trustworthiness which was exceptional. Thank you. Remember it is possible to use both USD or local currency but be careful with converting.

We didn’t make the reservations for our stay so I’m not sure how this place was chosen. The booking was under one name for two rooms. ||First the positives: beautiful location, right on the water. Lots of birds for viewing. Very nice staff. Sadly, that’s the only nice thing I can say. The TV and air conditioning worked and there was a apt size fridge. ||Now the negatives: we were given Room 10. The room had two full size beds. The mattresses were thin, crunchy, and generally not good. The linens on the bed were old. So old it was hard to tell if they were clean or not. Not even remotely inviting. The bathroom did have a new toilet and sink, but the toilet DID NOT HAVE A TOILET SEAT. There were no glasses for drinking, no nightstand or lamp. Only light was a ceiling light. ||The other room was a two room newer building that had two king size beds, beautiful bathroom, new linens, etc. The price paid for both rooms was identical but there were no similarities to the rooms. ||This property needs serious updating.

This hotel was party central while we were there. I can only guess they rent the facilities out for events. We were booked for 5 nights, left after 2. The first night had a party going until well after 4am. You could still hear the music thru the door. The second day had a boisterous birthday party beside the pool. They advertise free wifi throughout, but we could only get it at the restaurant. Upon inquiring, the gentleman at the front desk replied"it isnt working?" Inferred that they were short staffed and busy... he would get to it....we were still waiting when we left. The wait staff were great, the room was clean but could use some updating.

Nicest owner. Great food especially on way to airport (or coming from airport). Rooms so so but not bad. Owner was super helpful helping me to dry my spring suit top before I departed next day. Hard to find nice people like that nowadays.