Hotel San Agustín Posada del Monasterio

I had a wonderful stay at this hotel. The building is beautiful and full of historic charm. Great location. The reception staff were kind, responsive, and always ready to help. Breakfast was delicious and perfectly prepared, with friendly and professional service — a special thanks to Jaime for making the mornings even better. I’m very satisfied and would happily come back!

Arequipa is beautiful. We were warmly welcomed by Riber at the reception. The hotel is charming and central in the town. They shared good advice where to visit and where to eat. At breakfast Kevin, Riber and the staff surprised me with a birthday cake and a Happy Birthday song! It was unforgettable! Thank you

My stay at st Augustin was an absolute highlight of my trip to Arequipa. From the moment we stepped through the door, we were transported to a world of colonial era. ||The hotel is stunning, beautifully blending historic Arequipan architecture with modern, luxurious comforts. Our room was spacious, immaculately clean. The location is also ideal—a quiet, safe street that is just a short and pleasant walk from the bustling Plaza de Armas. It was the perfect peaceful retreat to return to after a day of exploring.

I had great service from everyone at the front desk. They helped organize our visit and even helped us with a late checkout. ||However- the disco behind the property was sooo loud on a Saturday night and the party didn’t stop until 4 am. Be sure to request a quiet room on the other side of the hotel when you book.

Spent 2 at the San Augustin days with my wife and had a wonderful experience. The location couldn’t be better, the room was very comfortable and spotless. Jaime, who manages breakfast was extremely helpful and so friendly. I highly recommend!!!

Me and my husband stayed here for two nights for our honeymoon and they were so kind as to leave us a cake in the room waiting for us! The staff is extremely friendly and helpful, especially Jaime, who explained to me all about the volcanoes. The rooms are big enough and the hotel is near the centre of Arequipa. Highly recommend!

The location is fantastic and the rooms are alright, but too many things went wrong during my brief stay for me to recommend this hotel. I checked in at 3pm, three hours after check-in began. The person at the front desk was polite and quickly processed me and handed me a key, but when I got up to the room, the door was wide open, the bed sheets were still ruffled from the previous tenant, and there was garbage on the floor. The maid’s cart was out front so I decided to give it 15 minutes for it to be cleaned…..45 minutes later, absolutely no movement. I didn’t even see the cleaning lady around, just the cart. I asked the person at the front desk for a new room and it took 20 minutes for her to find me something that was actually clean. During this time, I heard two different people come to the front desk to say that their room smelled strongly of chemicals/paint and that it was making their head hurt. When I got to my second room, the only window to the outside was actually a door to a balcony that was shared with another room, meaning that if I wanted fresh air while I slept, some random people may wander in. The next morning, I had the maid wander into my room without knocking at 9am - three hours before check-out.

I was surprised the room didn’t have AC and they did everything to accommodate us. Larry and the front desk were so nice and accommodating. One of the nicest people I have met in all my travels.