Hotel San Carlos

Hotel San Carlos was our refuge while we were in Guatemala City on business. Our room was squeaky clean and the air conditioner provided consistent temperature to help us sleep. The mattresses are excellent - maybe better than mine at home. The linens are cotton and the rooms are quiet and secure. Everything you need to sleep well while away from home. We stayed here three times and it’s been excellent each time. Additionally, after a long day, there is a restaurant with simple good choices and a bar for a relaxing beverage. I loved staying here and the staff are all excellent. There is excellent security at the front gate, the front staff will arrange all your taxis with trusted partners, and the cleaning staff are very detailed oriented. We loved it.

I booked this hotel very last minute and it was the best hotel of my entire stay. The staff is friendly, the location is perfect & safe and the building is very clean. Rooms are spacious & comfortable and they even offer you a welcome drink. One of the reasons I booked this place was to be close to El Adobe restaurant which is only 3 blocks away walking distance…the BEST Guatemalan dishes!!!

We stayed two nights at the end of our trip to Guatemala to be close to the airport. The hotel is comfortable, clean, quiet, and the staff is very helpful. They have a restaurant onsite and there are at least 3 other good restaurants within a 5 minute walk. The breakfast buffet was very good.

Staff and security were extremely friendly and helpful. We had some issues with the bathroom in the bedroom our kids were staying in. The shower and toilet kept clogging(even when just going #1). The food was good and it was within walking distance from a lot of things. The pool isn’t big as other reviews have said, but it’s a good size for the size of this hotel. We stayed here because with thought it was close to the US Embassy, but it’s a 12-15min drive. I suggest getting a taxi to the embassy because the parking is horrible there. We stayed here for 2 weeks for our residency interview. We would def stay again.

We spent two days in Guatemala City, and had a wonderful stay. The location is ideal – attractions are easy to reach, and there are plenty of restaurants and cafés within walking distance. We felt very comfortable at the hotel; the staff was kind and helpful. Whenever we had an issue, it was resolved quickly and professionally. I can wholeheartedly recommend this place!

The staff were very patient with my extremely limited Spanish, the food was delicious, and I really enjoyed the character of the hotel. The courtyard in the back is just gorgeous, the whole place is so much more interesting than the usual bland hotel near the airport. We left the next morning to rejoin our cruise before breakfast service started so I can't speak to that, but dinner the night before was excellent and the room was quiet and spacious.

A charming and unique hotel in the heart of Guatemala City!||Lovely staff, with a special mention for the hotel’s guard/policeman.||As for dining options, we only had breakfast there, but it was very good.||The courtyard and small pool are very enjoyable.||The rooms are a bit outdated, but they’re perfectly fine for a night or two.

Perfect little stay for a night. Nothing fancy but nice interiors and great pool along with friendly staff. ||Well-located in regards to the airport and opposite a good running track and walking distance to zone 14 with great restaurants, particularly the precinct with Cafe Frieda’s and Buta Ramen House (amazing ramen and sushi!).