Hotel San Francisco de Quito

It was our absolute pleasure for an excellent family stay in this hotel. We just showed up at the doors and the staff were very accommodating to find a perfect room for us. The room was clean and we requested not to use cleaning fluid that smells strong - they followed our instructions. It was great to stay in such a historical building - you get breakfast that is included - in a room that used to be a prison and the architecture is cool. Also filtered drinking water is free. Staff speak Spanish and English. We needed to store our luggage there for a few days while we were away and they did so free of charge. We were very happy with the service and booked to stay with them for additional days when we returned from our trip to the Amazon rainforest. The view from the different levels and rooftop are amazing - you can see a good part of the city - we had our friends over to view this beauty and have coffee with us - which they agreed to provide for a reasonable price. Highly recommend! We will absolutely stay here again whenever we come back to Quito.

Hotel San Francisco was right where we wanted to be, downtown in the colonial section with the ability to walk to the squares. There had been some demonstrations in the area the week before and some of the police fences remained. We had to walk around them to the hotel and ring the doorbell. It was answered right away and we were ushered into this amazing hotel that was built so many years ago. I believe it is the fifth oldest building in Quito? It has alcoves, courtyards, paintings, and pots of plants. We found the staff to be very friendly and accommodating. They have a cooler in the lobby where you can purchase filtered water for a dollar. We were in a suite that was attractive with a Jacuzzi. As with all of the hotels that we have been to, you cannot put toilet paper into the toilet. There is quite a bit of road noise since it has an open courtyard, but we sleep with a sound machine app on our phone and we were not disturbed at all. There was a slight mildew smell in our room, but we thought that would be pretty normal for a city that rains so often and in an old building. We walked all the corridors and discovered the rooftop lookout. A beautiful view of the city during the day and night. In the morning, we were treated to a breakfast that was limited but nice located in the basement tunnels, which were used as a prison at one time, we ate yogurt, granola, eggs, rolls, jam, juices. We were quite satisfied. When we left to go to our next location, the staff were very willing to let us store our suitcases that day until we left in the late afternoon and this was a great help to us. outside the door of the hotel, we turned left and walked to the Square, through churches, cafés, stores, and to the presidents palace. It was a beautiful night and there were many families out on the plaza. It was a great stay. It was not opulent, but it was comfortable, interesting, clean, close to the area we wanted to be in, artistic, and priced right.

A very nice hotel with a good location in the middle of the historic district. Security is very good and there is a staff member at the reception desk 24 hours a day. The rooms were large and comfortable. There was a small safe which was good to store our passports and cash. The bathroom was small and to me the shower was good but my wife thought that the hot water was not hot enough. Breakfast is included from 7-9 am and was eggs (fried or scrambled) along with cheese, ham, jam and bread. Tea, coffee and juice were also options. The hotel does have a roof deck with great views of the city.

Close to everything! The staff were friendly and helpful. We relied on them heavily. Breakfast is made to order every morning with fresh fruit and juice. The location is secure. You must buzz in and out every time but the front desk is staffed 24/7 and this felt very safe and secure. The building was built in the 1600s so everything is older but very clean and the staff tidy the rooms daily and replenish the towels and such. We really enjoyed our stay and the people. I would highly recommend this hotel to anyone looking for a hotel with more character and history.

While this is a beautiful historic hotel, this is not a very comfortable place to sleep in. We are on a private tour and have stayed at this hotel a number of times throughout our stay in Ecuador, each time we have not slept well and haven’t enjoyed it. For the three nights we stayed here, it’s been very loud with people yelling in the hotel until late hours. The first stay we were in a tiny tiny room with a very tight spiral staircase to get up to the bed loft. It’s not very practical. The second time we stayed here we are in a larger room with a bigger bed which we appreciate, but there are very VERY bright lights on all sides of the room that are motion sensored, a repetitive loud machine noise all throughout the night seemingly coming from the closet, and the plaster from the walls is falling all over the bed, floors, and our stuff.

My husband and I had a fantastic 3-night stay at Hotel San Francisco de Quito! The hotel is beautiful and steeped in history. The staff were helpful and welcoming. And the location was ideal in the heart of the historic center but still felt quiet and secluded. Highly recommend!

Hotel is good, central location easy to walk around. Area is safe due to a large number of policemen. Reception people were very nice, eager to solve any of your problems. Breakfast is very limited, eggs and toast and coffee, that’s all. Picking up and dropping of airport transfer is safe (right infrond of entrance)

My husband and I were in Quito for a friend's wedding. We stayed in the Historic District and chose this hotel. We were there for a full week. Our room was "roomy" clean, and very comfortable. Despite the stressed energy grid, placing all Quito businesses into darkness for some of the day or night, this hotel did everything it could to make our stay comfortable. Breakfasts were traditional and ample with fresh ingredients. The staff helped us enormously with translation and helping us with booking other destinations and respected drivers for those excursions. The lobby has real plants, we saw them watered and trimmed. The hotel San Francisco is walking distance (short distance) from the major historic parks and churches. And because there is a metro station a couple blocks away as well as the presidential offices, police are in plain sight keeping an eye on things. That doesn't mean our hotel or surroundings were unsafe, we felt very safe and had not one issue day or evening walking while the streetlights were on. I hope other travelers will get to experience this hotel and the neighborhood. It's nice to be treated like family.