The restaurant had great food and excellent service, especially Elena Jimenez, who took care of our large group with grace and ease. We ordered typical Chilean pastel de Choclo, planteada, osobuco, and more! Beautiful old colonial architecture and an unhurried environment made for a fantastic lunch with friends between visits to local wineries.
Melody Parsons
Google
This was an excellent welcome to Chile. It was our first time to South America and we are so happy we chose Hotel Santa Cruz as our first stop. It is a lovely hotel in every way. The grounds are exceptionally beautiful and vast. The museum is a must see. The food is delicious. The breakfast buffet is bountiful and very tasty. The staff is attentive and professional. They took care of parking and retrieving our rental car. We didn't visit the spa or the winery, but we did enjoy the other amenities very much. It's a great choice that you won't regret.
Britt Davis
Google
This was a great place to stay. Felt very safe. The parking was good and so were the grounds. I really enjoyed the full breakfast each morning. Unlimited Sparkling wine with breakfast each day. They always had gluten-free bread. The staff were very kind and were always there to help. Housekeeping was wonderful. The beds made every day and the clean, fresh towels we nice and soft. I was happy with the fair pricing.
This place is located near so many great wineries. I would stay here again and again, and I promise to come back here.
I7483WLluisa
Google
Excellent services in all the apartments of the hotel ! We really enjoyed our visit over there, only thing to improve the prices because the are to expensive, places around the Hotel are amazing, museum , vineyards and so on! So I really invite people to go !
juanjosecZ2435XV
Google
Very good service in a wonderful place. Nice room and bedding. Delicious food with a good advice from the sommelier made a great dinner experience. Interesting museum and a lot of other places related to the hotel, to visit that enhanced the visit.
sarahcB4938BE
Google
In the heart of Santa Cruz, with exceptional rooms, restaurant and ambiance. 4 nights here was great, but we could’ve stayed longer, alternating vineyard tours with a trip to the beach and other places. Each and every one of the staff was professional, courteous and helpful. Not to be missed!
sergiomK158AF
Google
We stayed in one of the Suites and it was an incredible experience. Comfort, good view, a jacuzzi to relax, very large space. ||The Hotel has a Restaurant, Wine Bar, Casino, and an amazing museum called the Colchagua Museum. The food is very delicious and sophisticated, with fresh seafood. The wines are a must. The art, the treatment of the staff, everything leads us to say that we will return!!
DebFriedman
Google
Such a unique and beautiful hotel, complete with a museum (which, unfortunately, I did not get to visit). Gorgeous furniture, great food, very helpful and friendly staff. It's in the middle of Southern Chilean wine country. And did I mention good pisco sours? Sadly, my stay there was way too short because I was there for a meeting but I highly recommend it.