Hotel Santa Fe, Hacienda & Spa

We were looking for a dog friendly hotel and found this gem. The employees are all so friendly and accommdating. The rooms were clean and comfortable. The lounge had a great happy hour and really excellent food. Mahi Mahi tacos, tortilla soup and chicken enchilads were our favorites! Great margaritas and a nice wine list. Location is great and they have a free shuttle although everything is walkable. We stayed 3 nights in April 2025. Enjoyed it very much!

We had a one night get away from our busy life in Albuquerque. Took the train up and enjoyed a wonderful couples massage with the awesome gals at the spa! The spa was beautiful, very accommodating. We did have butler service during our stay at the Hacienda. Kevin was very nice but he seemed a bit distracted. Misty at the bar service area was very accommodating and felt like we had known Her for years. The rooms were very nice, and clean, however, the pillows were very flat. Rick, our evening transport guy was very accommodating and a pleasure to talk to. Our overall stay was amazing. We would come back for sure but would bring our own pillows.

We stayed in the Hacienda and this room was absolutely amazing! Spacious, clean and great high end linens. The fireplace was amazing for a nice snowy night. Shower had plenty of water pressure and was a great way to relax after a long day. The view from our room offered a spectacular sunset! Butler's were all so amazing and helpful! The turn down service was such a a special touch after we returned from dinner! Hotel grounds are beautiful and conveniently located within walking distance to the Santa Fe Railyard. Hotel has free shuttle service within a mile which is a nice offering, makes getting downtown to shop easy and convenient to not have to pay for parking. Beautiful art throughout the hotel. Happy hour in the Hacienda consisted of wines, beers and appetizers which was great before heading downstairs to the Amaya for dinner. Saturday nights have live music and we truly enjoyed that! Food was awesome as were the drinks.

ABSOLUTE BEST HOTEL EXPERIENCE OF MY LIFE: happy hour Chauffer Butler Hot tub Fireplace in the room. We had a lovely anniversary while it snowed. We just love it there. We hope RICK has a lovely retirement, he is really a lovely person.

I couldn't be more happy with my stay! Everyone was friendly, very kind. Our room was amazing. The chocolates and coffee in the evening was much appreciated. It was a nice surprise. The butlers Anthony and Kevin were over the top with all their kind help. Catered to all our needs! I will be back! Thank you! ❤️💙🩷

Nice hotel with great staff. However, we were told we had a $12 credit per person for breakfast at the restaurant, but when the bill came, we found out the credit could not be used for drinks (coffee and orange juice). These items were complimentary in another area of the hotel, and we only ordered them because we were told we had credit to use. I felt cheated and deceived. Additionally, the hotel is not at all kids-friendly. My youngest son was talking and walking between the tables when a rude and unpleasant guest yelled at me, saying he was disrupting their breakfast. I picked him up, and guess what? Screams and cries of protest followed. He was behaving very well before, and we had to run out of the restaurant with a bill to pay for items we were told we had credit to cover. I left in tears, desperate not to disturb the other guests. A very kind lady ran after me to give me a hug and told me I did great, that my son was well-behaved and wasn’t bothering her table at all. Thank you,l for that, ir meant the word to me. Apparently, people expect a child to stay still in one place in front of a screen during a family meal. It was a horrible experience for me as a mother and a customer. We don’t plan on coming back.

My room had butler service. I mean come on. Fruit and snacks in the room daily. Incredibly friendly. Love that it is Native American owned and operated. Great place!!!

My wife and I had a wonderful stay during our vacation. The staff was great including free shuttles to Old Santa Fe and near by restaurants. Great breakfast at their restaurant and there was live entertainment in the evening at the lounge while having cocktails. My wife and I were also able to enjoy a wonderful couples massage at their Day Spa. We enjoyed our stay and would return again.