Hotel Santo Tomas

Great little boutique hotel in two 1900s buildings which retain much of their charm and design aesthetic. The room was tidy, but dated in ways that didn't compliment the vintage setting. Pool was too cold to get into, room didn't include ice or anywhere to hang wet clothes after the hot tub. It's in a dingy area of town that was fine during the day, but that you would not want to walk in after dark (Ubers always came in 3 minutes or less!) Overall, it was sort of expected as a trade off for the less expensive room rate. I would actually recommend anyone looking for a budget hotel to stay here. Very nice staff.

Close to the centre, and shops but busy street, so quite noisy at times. Drivers here like to sound their horns! At all times of the day and night. Take earplugs if you are a light sleeper. Room was fine, not as deluxe as we thought. In an internal corridor so no view, though there was a lovely sitting area very close. There were a couple of niggles; toilet seat wobbled and the bathroom door rattled. Nothing we couldn't cope with. Breakfast was fairly basic with 3options. No drinks available at other times, though there was a machine in reception for coffee and nice hot chocolate (for a charge). We stocked up at the local supermarket, keeping milk in the fridge on the veranda. There was also a microwave and small freezer to use. Good basic hotel, near the centre. Staff were okay, some not as helpful or friendly as hoped. One forgot to order a taxi for us. But most were nice.

Really nice experience in this nice hotel where I spent 2 nights after Aton Costa Rica. I had a nice room with good bathroom. The breakaways delicious and staff really very friendly. 💚🩵💙|Communication by WhatsApp was excellent, from the day of the booking until my check out. |I did not try the tiny pool, the bubble bath or any other services. |The location was better than I thought: it’s in a rather area of San José, there are bars, restaurants and shops within walking distance. ||I LOVED staying here before continuing my trip through Costa Rica. 🇨🇷🦥🤠

This hotel was fantastic. The room was great. Clean and comfortable. Our kids loved the pool, waterslide and jacuzzi. Excellent breakfast. We had appointments in San Jose, and the location was perfect for getting around. The owner, and staff are so kind, helpful and knowledgeable of the area. We will definitely be going back.

I booked just one night at this hotel as a stopover after a long flight from the UK to Costa Rica. Thankfully, I chose a ground-floor double room with a private bathroom. The room was well presented, although it looked a little tired in places.||I checked in around 9 p.m., and the process was quick. To enter the hotel, you need to ring a doorbell (which isn’t very obvious) and then go up around seven steps to reach the reception area. After checking in, I was shown to my room. No assistance was offered with my luggage, so I was glad I’d chosen a ground-floor room. The hotel appears to have two floors, and I didn’t see an elevator, so if you’re staying on the first floor, be prepared to carry your bags up about 20 steps.||Breakfast was included in the stay. It’s quite basic, with three options to choose from. I had the scrambled eggs with rice and beans, plantain, and toast, which arrived in about five minutes. It was okay—simple but filling. Coffee and juice were also available. I noticed a few other guests left a fair bit of their breakfast, but I finished mine.||The breakfast area has around four tables and was quiet when I arrived at about 7:30 a.m., with only three tables occupied. After breakfast, I checked out and spent some time exploring the city before heading to my next destination.|.

A unique and excellent experience! We stayed at this beautiful hotel twice: at the beginning and end of our trip to Costa Rica, and we couldn't have made a better choice. As soon as you enter, you realize you've arrived in a historic colonial-style house in San Jose, and it was exactly what we were looking for. An authentic place, very clean, with excellent service and a super helpful staff! The decor in the common areas and rooms is truly pleasant and tasteful. Everything is made even more pleasant by the garden with a beautiful pool, a real treat after touring the city. A special mention goes to all the staff, from the welcome staff (they helped to organize the trip and for the exchange money..), to the person who cook breakfast, very nice people!. A special thanks goes to the owner, Thomas, who was available for any need, but was especially kind when my son was ill; he immediately found a doctor for us and provided first aid. It was essential to find such an organized hotel with such helpful people. I assure you, they were a great help! Overall, I highly recommend this beautiful, clean hotel in downtown San Jose, just steps from the city's most important sites. Excellent!

Staying at this hotel was an absolute pleasure. The property is very well maintained, clean, and tastefully decorated – you can immediately feel that guest comfort is a priority here. The owner is a truly warm and welcoming person, always ready to help and make everyone feel at home. The staff also deserve the highest praise – always smiling, professional, and helpful in every situation. Thanks to their kindness, the atmosphere in the hotel is exceptionally friendly and inviting. This is definitely a place I would love to return to!

When we arrived at the hotel, the neighborhood looked like a ghetto, and even our Uber driver told us, “This is a dangerous area, be careful.” After checking into our room, I noticed that our balcony was right next to the stairs, easily accessible from outside. When I checked the balcony door, the lock wasn’t working. I called the staff, and two people tried to fix it for about two hours but couldn’t. They told us they had no other available rooms and couldn’t solve the problem that night. I said I couldn’t stay under these conditions and would need to find another hotel. Later, the hotel owner Thomas casually told me to “just put a stick behind the door, it’ll be fine,” which was completely unacceptable. When I asked for a refund, he said he couldn’t refund the full amount and would only return the part excluding taxes. It has now been a week, and no one has contacted me, they are not answering my calls, and no refund has been issued. This entire situation was caused by their own negligence, yet I was left unsafe, inconvenienced, and effectively scammed out of my money. I absolutely do not recommend this place.