Hotel Sant'Orso - Mountain Lodge & Spa

My wife and myself visited this hotel in early December 2025. We have very busy lives and it had been a very long time since we had taken time out. I booked their most expensive suite for 3 nights. We arrived mid afternoon on a Sunday to the coldest reception I have ever experienced, the reception didn’t even raise her head to say hello, just asked for documents my wife and I exchanged a glance thinking that this is a great start. The room was fine although hardly any windows and certainly zero view. Remember this is the most expensive room. The hotel bar is great as is the restaurant with finally a friendly a welcoming staff. Our biggest dissatisfaction/ disappointment was the spa area in its entirety. Personally I have never been to a 4 star hotel where children are allowed to run around playing making much noise in the spa area. Forget the pool with only 6 loungers. Forget the outside hot tub , space for 4 people so book your spot. It’s a joke. Remember our visit was low season. We politely informed the receptionist that we shall leave a day early, for which I was charged in full including the breakfast. I communicated my displeasure to the manager via email, to be informed that this is a family hotel and children are welding the spa areas. So if that’s you and want to take your children to a child friendly spa hotel this is the place. Otherwise if you are like me, a father of 5 wonderful children searching for a rare moment of peace then if you have been lucky enough to read this keep looking. I have stayed quite nearby many times in the most charming places

Nice view and friendly staff. Rooms and spa are quite small - much smaller than visible from photos online. The chemicals in the pool are so strong you can smell them throughout the hotel and in when inside the bubble bath your eyes will burn. Open air bubble bath is better. In my room I found hairs on the wall of the shower which staff did not remove despite my complaints. The walls are very thin - I could hear my neighbors conversations quite well. Breakfast was ample and tasty.

I absolutely loved everything about this place! It is set in such an idylic location, with tremendous views everywhere you look. It felt small and uncrowded but still with multiple options for meals or shopping.||We were a group of five. My husband and I shared a two-floor room with a loft with our 21 yo son. He had a nice big space downstairs with his own half-bath and a little balcony and great views. Upstairs, we have a wonderful skylight over our bed, a great bathroom with a fantastic shower. Our older son and his wife stayed a few hours down in a single room that was also lovely with a nice bath and great views.||We thoroughly enjoyed the spa facilities. Two of us got massages, everyone spent time in the outdoor hottub with the fabulous view of the mountains, and loved the indoor pool with all its jets and again a fabulous pool. The various relaxation rooms were also quite nice and we thoroughly enjoyed.||We never ate dinner in the restaurant but we had breakfast every morning and thoroughly appreciated the staff and the hospitality. There were plenty of food options for everyone, the squeezed-to-order orange juice was wonderful, andwe liked the views and the people watching from the breakfast room.||We also enjoyed the cocktail bar, both drinking in the lovely lounge and sitting outside in the lawn chairs. ||The lawn area is spectacular -- loads of comfy seats, sun and shade options, incredible views. And right next door a fantastic playground for those with kids (or kids-at-heart).||One night there was live music on the patio outside the bar, they were great.||And most of all, we found the staff to all be welcoming, professional, helpful, and made sure our stay was the best it could be.||I really really really hope we'll be able to go back again one day!

Three days in this beautiful region and a wonderful stay at Hotel Sant’Orso. We stayed in a loft room which is beautifully appointed with ample room for two adults (not sharing). Breakfast was lovely and the views from the restaurant area set you up for the day. The hotel is ideally located for walks to several unique destinations and the front desk staff are very knowledgeable and helpful. Make sure you enjoy the bar before dinner - cocktails are lovely and the Campari antipasto bar changes every night.

First time I give 10 to a structure on booking in over 10 years and after hundreds of hotels on the app I use to reserve. I've stayed in cheap hotels, for 40 euros a night, and in expensive ones, for 2000-3000 euros a night, but few have been as memorable as this, so leaving a positive review here too. I felt taken care of and welcomed at every step across the hotel, from check in to check out (from the chocolate on the cushion to the extras to shave being of good quality) You can see it's a family run business and there is a lot of love put into everything, dinner is very good, staff are always polite (even the one waiter who doesn't recognize any of the dishes!), manager is often around and making sure things go smoothly, pools are nice. Small things that do not detract for the overwhelmingly positive experience: a few more bits of gears in the gym would go a long way, like a cyclette or tapirulan. The doors in the bedroom balcony did not close easily, and there is a peg missing to block the door that gives access to garage. All easily fixed. These are all minor things, and highly recommend the hotel and will definetly be back.

This family run hotel is located in one of the most amazing areas of the Aosta Valley, and within the special village of Cogne. The views from the hotel are simply breathtaking, and its prime position makes it an ideal base for exploring the area. From the moment we arrived, we received a warm welcome from the attentive and excellent staff. Their helpfulness with any issue made our stay enjoyable. The hotel itself is maintained to a very high standard, with excellent rooms and facilities. We were particularly impressed with the excellent wellness center, which is with very high quality facilities. Overall, a special place with a home atmosphere and amazing views, attentive service, and a perfect location in the great village of Cogne. We will hopefully be back. Thank you for unforgettable experience !

Not a happy experience sadly. Hotel and decor from the 1980’s. Unpleasant desk staff. Spa has yelling kids in all areas.

We spent some amazing days in this hotel. It is very new, the ambience is nice, people are kind. Breakfast was included in our reservation, you had a buffet with plenty of choices, as well as a little menu (no extras charged for this) with some hot dishes to ask for. Coffee was delicious! The rooms were always clean, they smelled amazing. The restaurant of the hotel is one of the bests in town. Very recommended! For the restaurant and the massages, it is recommended to book in advance, as they are usually fully booked every night. A very special mention to Giovanni, who welcomed us in the reception every day with a huge kindness, a smile, and a good recommendation of activities/places to visit in town. Thank you all!