Hotel Sassi

Although the location of the hotel is great and the view is stunning, we were very disappointed from our own experience with the room. We had booked a standard room for 1 night. Th photos from booking.com of the standards rooms are all with a window and view to the old city of Matera, not a room without view or window to walls. When we arrived we were told that we had a free update for a junior suite so we instantly got super excited we thought that the room will have a balcony or smth like this. Instead our room was a cave-like room with no view from the window!! When we expressed our disappointment we were told that we are the last one that arrived that day and that’s the only one that was left. I have to mention again that in booking the photos of the STANDARD room we had booked were all with window with a view. Additionally, I would not mention it if our experience was pleasant but I have to put the photo with the insect that was in the towels before it ended up in the floor. Breakfast 6/10, and the coffee is being charged!! All in all a not so good experience for us.

The location of the hotel is great - in the old part of the city, which of course is connected with the unavoidable inconvenience of the lack of parking and the need to carry the suitcases from a nearby piazza to the reception over a narrow cobblestone street and stairs. So if you are old, or weak, or have some disabilities, it may be very inconvenient. But other than that, I can only recommend this hotel. The breakfast is really very good and very un-typical Italian (lots of different dishes available).

Matera is beautiful & I loved my time there but the room allocated was not. It was very spacious but had no downstairs windows, only the tiny mezzanine floor above did. The aircon was set at 26 degrees which was complained about twice & nothing done. I have also never stayed anywhere and had to complain about no cold water in the shower or bathroom taps. The shower cabinet was held together with a rusty screw & the bathroom mirror urgently needs replacing. Breakfast was ok but please serve coffee in bigger cups!

It was quite an experience staying in a cave hotel! It's not easy to retrofit facilities in a cave so don't expect luxurious bathrooms or decor. The rooms are scattered somewhat and there are lots of steps, like much of Matera so don't stay here if you have mobility issues. Having said that the rooms were adequate for our needs and the breakfast was nice if a bit busy at peak times. Overall we really enjoyed the authentic Matera experience

Stayed in this fascinating hotel in Matera for 3 nights. Our room was in one of the old cisterns carved out of the limestone. While not luxurious, the unique aspect of being in a cave more than made up for any lack of facilities. Matera itself was astonishing - truly exceptional place to visit. Great local restaurants, too, all full of character.

Unforgettable experience. The hotel, the view, the city of Matera, you feel like you are dreaming. The staff at Hotel Sassi are incredibly friendly, the room is amazing. Thank you so much for everything

A unique hotel with great views over matera. Our Room built into the cave but still very good with all modern conveniences. |Excellent breakfast options and well stocked. The hotel is very well located near the main squares. |Many good restaurants are nearby. |the sun terrace was most enjoyable. |Overall excellent.

The views from anywhere in Matera are beautiful, but the rooms and terrace at Hotel Sassi are breathtaking. We had a private terrace, shower room and double bedroom with wardrobes and seperate lounge/lobby area with desh and couch. The hotel staff were friendly and the room and common areas were clean. I would highly recommed this place, only drawback could be the on-foot access which is via a number of steps in either direction.