Hotel Savoy & Conference Centre Mthatha

I had an excellent stay at Hotel Savoy after my flight was cancelled. I wasn’t feeling well (tonsils) and arrived exhausted, but the experience was truly outstanding. The room was spotlessly clean, warm, and comfortable. Everything in the room worked perfectly, which was such a relief — especially the heater, which helped me rest properly. The water temperature and pressure were amazing, and there was a kettle readily available, which made it easy to take my medication. The room also had an iron and ironing board, WiFi, and all the essentials you’d expect from a well-run hotel. The staff were efficient, warm, and genuinely lovely throughout my stay. Because we had to leave before breakfast opened, they proactively organized breakfast packs for us — a thoughtful gesture that made such a difference. Special mention to the shuttle driver: absolutely fantastic and professional. He was kind, well-presented, and ready at 6 a.m. without missing a beat. He even brought breakfast packs to fellow travellers who had forgotten to collect theirs. Truly exceptional service. Overall, this hotel is amazing. Clean, reliable, comfortable, and run by people who clearly care about their guests. Highly recommended.

If you're pulling into Mthatha after a long drive, this hotel might catch your eye with its lights and spacious rooms—but don’t expect modern charm. The furnishings are clearly dated, and while the executive room is roomy, the bed feels more queen than king, which might disappoint those expecting a touch more luxury. 📍 The location is lively—perhaps too lively. Nestled near a bustling part of town, the constant hum of activity (and nearby construction) makes restful sleep a challenge. Early risers might not have a choice in the matter! 🧼 On the bright side, the room was clean and generously sized, which earned it a solid 3/5 in my book. Still, the executive room could benefit from a cozy couch to round out the space. 👥 As for the staff? They’re professional, but don’t expect warm welcomes or standout hospitality. They get the job done, but the experience lacks the personal touch that makes a stay memorable.

The room was great and nice. But Two movie channels had no sound, tech fix it but only lasted 1 hr, in moning no TV signal, and the worst there was no warm water!! I will not return.

We stayed at Hotel Savoy and Conference Centre for one night. The hotel is easy to find and easily accessible from the main road. The room was decent – the bed was comfortable. The bathroom, though a bit small, was clean and tidy.||Unfortunately, the TV offered very limited channels, which was a bit disappointing. The biggest letdown of the stay, however, was the cold shower in the morning – definitely not something you want to deal with, especially on a cold, winter morning. ||Breakfast was okay but could be improved. It felt like mass catering, where unpopular items were left out for long periods and lacked freshness. I was particularly disappointed with the mushrooms – soggy and unappetising. The fruit selection was quite limited, but the omelette was a highlight and well-prepared.||Check-in and check-out were quick and efficient, though the reception area still has a screen separating staff and guests, which made the experience feel a bit cold and unwelcoming.||The walls a re quite thin so you literally hear everything from your neighbour or the corridor. There is renovations going on as well, so the noise from the construction is an issue if you prefer to start your day with peace and queite.||Overall, it’s a functional stopover hotel, but there's room for improvement, especially with hot water and the breakfast offering.

I only heard good things about our staff's stay last week. Thanks to everyone including Godfrey who went the extra mile. We greatly appreciate your kindness, warmth and good service.

First night spent in standard room and toilet was dirty. Pootly fitted door as light was streaming through door from passage while sleeping. Executive rooms are fantastic.

I had a wonderful stay at Hotel Savoy and Conference Centre. The room was clean and comfortable, the staff were warm and welcoming, and the amenities were top-notch. Great value for money. Highly recommend to anyone visiting umtata.

Customer service was excellent - the staff couldn't have been more helpful. There was an excellent choice for breakfast and the bedrooms were very comfortable. The location was very convenient for the airport.